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Rimmers Music Reviews

4.8 Rating 4,202 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,202 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Write Your review

Rimmers Music 5 star review on 9th December 2024
Angela
Rimmers Music 5 star review on 26th September 2024
Hugh
Rimmers Music 5 star review on 23rd July 2024
Josh
Rimmers Music 5 star review on 2nd July 2024
David
Rimmers Music 5 star review on 2nd July 2024
David
Rimmers Music 5 star review on 30th June 2024
Anonymous
Rimmers Music 5 star review on 27th June 2024
Anonymous
148
Anonymous
Anonymous  // 01/01/2019
I bought a Yamaha digital clip 735. The box arrived on time and undamaged. Fortunately the driver helped my son get it into the house! Buyer beware of the weight! This definitely requires 2 reasonably fit helpers. The instructions are very clear and printed on the box. Everything was packed very carefully and the piano was assembled without any problems. The instrument looks lovely and sounds fantastic. The company needs to explain in bigger print on the website just what the buyer should expect about weight size and installation.
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Posted 5 months ago
Guitar (Gibson Les Paul) arrived on time and packaged securely all good when opened. No complaints and would not hesitate to use them again. JP
Rimmers Music 5 star review on 24th June 2024
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Posted 5 months ago
This was an interesting chapter for me since I have been involved in the crypto world. I went back and forth before I started taking crypto seriously in 2020. I joined an investment scheme that was doing well from 2020 to 2022. In the early months of 2023, a series of glitches started and it placed me at the risk of losing over $250,000 of crypto assets. All mediums deployed to get this fixed were not working as expected. This led to my search for an unorthodox manner of getting this resolved. The Hackspeditous team was discovered after I contacted them through the email address: (hackspeditously @ gmail. com). In their swiftness to action, I got feedback after a few hours to take on my request. My request was completed within a week, and I was able to recover all my funds. I canโ€™t say how helpful contacting this team has been for me; it reassures me that successful deals can be made in cyberspace without any prejudice. I hope you too will take advantage of this contact email (hackspeditously @ gmail. com) or Whatsapp: +1 5 6 7 2 4 6 3 1 1 7 to solve your worries in the cyber and crypto world.
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Posted 5 months ago
Excellent service from this company. Item described as advertised and arrived superbly packed and on time. Totally 110% Recommended.
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Posted 6 months ago
It was deliver on time and the customer service was very good. I was able to get a call back and my request was dealt with as soon as possible
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Posted 6 months ago
Great price. Prompt delivery, what more do you need
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Posted 6 months ago
I bought a Yamaha CLP-735 electronic piano from Rimmers included 5 years guarantee, I ordered at Wednesday night around 11pm, received the piano before noon time on Friday which is AMAZING, highly recommend to use Rimmers music if you do not want to wait for long time delivery, they use DHL, helped us to carry the piano into the ground floor house. A good shopping experience. ๐Ÿ‘๐Ÿป
Rimmers Music 5 star review on 23rd May 2024
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Posted 6 months ago
Very impressed with Rimmers music! Received order (piano stand) very quickly. Will definitely use them again. Many thanks!
Rimmers Music 5 star review on 21st May 2024
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Posted 6 months ago
Excellent service, item delivered quickly
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Posted 6 months ago
I bought a guitar on-line. Because of that, I asked for more details on the guitar, and Mike was very gentle sending videos of himself playing the guitar. After all, Rimmers Music has an excellent service and I highly recommend this shop.
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Posted 7 months ago
Wonderful service all advertising very informative and reassuring. It was packed beautifully and easy to assemble and I love it, thankyou
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Posted 7 months ago
The piano stool is solid, comfortable and attractive. It was easy to assemble.
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Posted 7 months ago
My interaction with the people behind the franchise was limited so I will not pass comment. I bought my piano through the web so my minimum expectation would be that it would be delivered to my home as detailed on the site, the next working day. Unfortunately, I received 3 of the 4 parts of the piano in the time advised. The forth, the main part of the piano, arrived late thus spoiling the surprise gift for my wife. As a service provider, Rimmers failed their stated minimum service requirement hence the low score. The piano speaks for itself. Roland LX706. Well made. Sounds great.
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Posted 7 months ago
Hi I'm sorry to hear you are disappointed in the service you received. I've had a look into the tracking info on your order and can see that the missing component was delivered on the following working day at approx 10am. We did also help to keep you updated and chased the missing component for you. We do have situations outside both our own and the couriers control which do result in consignments being split (due to the large size of some of the items). We do say quite clearly on our website that we are unable to guarantee next working day delivery (as this is impossible to offer and fulfil on 100% of occasions) although our figures do tell us that 96% of deliveries do get there within that time. We would always suggest to our customers if ordering online for a special event that they allow some leeway in order that it doesn't cause any upset to that occasion. I'm happy to hear you are pleased with the piano. Regards Cathy
Posted 7 months ago
Great first digital piano! Sounds amazing and looks great too. Rimmers reviews of the different pianos for different price points on YouTube were really helpful in informing our decision.
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Posted 7 months ago
Great product at a great price!!
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Posted 8 months ago
A very positive experience. The whole team were fantastic, the purchase was hassle free and the price extremely competitive. The delivery was prompt and with care. I particularly loved the Youtube demo videos of the pianos I was choosing between, which were both thorough and dynamic.
Rimmers Music 5 star review on 3rd April 2024
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Posted 8 months ago
Ordered one day, delivered early the next day. Perfect!
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Posted 8 months ago
Ordered a roland td02-kv drumkit. It was out of stock most places, but rimmers music had one in, was as cheap as amazon, delivered free 2 days later. Can't fault anything at all, 100% would go back for other big purchases.
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Posted 8 months ago
A great service and prompt delivery! Thank you
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Posted 8 months ago
Excellent customer service. Would recommend to anyone. Thank you.
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Posted 8 months ago
Rimmers Music is rated 4.8 based on 4,202 reviews