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Rimmers Music Reviews

4.8 Rating 4,215 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,215 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Write Your review

Anonymous
Anonymous  // 01/01/2019
Keyboard I wanted was available at the right price and delivered quickly and in perfect condition. Can’t fault Rimmer Music at all!
Helpful Report
Posted 3 years ago
Thank you, we had a great experience through Rimmers Music. We bought a Roland FP30X digital piano, stand and pedal bar. I telephoned to ask a few questions before ordering, and had a very helpful conversation about delivery. Our delivery came via TNT and arrived very quickly. All in all a very easy and excellent service with a great price that I couldn't find any where else. Very pleased with our purchase from Rimmers Music.
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Posted 3 years ago
Order came fast. Very pleased with my guitar.
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Posted 3 years ago
Excellent value for money and lovely playing
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Posted 3 years ago
Quick service, pleased with product. Thanks all
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Posted 3 years ago
Oh dear! First amp arrived damaged by courier. Reported this to lucy in customer services immediately. Lucy arranged to have the amp picked up and a new one dispatched to me no fuss,if's or buts. I originally bought a boss katana 100 mk11, the amp was a customer return and was advertised as in mint condition and reduced in price due to it having been sent out then returned by a previous customer. Despite this,lucy agreed to send me a new amp out at no extra cost,brilliant customer service. What more could you ask for? Highly recomend using this company even if the issue wasnt their fault lucy pulled out all the stops to ensure customer satisfaction 100% Thanks lucy.
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Posted 3 years ago
Great customer service: rapidly answered a pre-sale query and free next-day delivery on my order.
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Posted 3 years ago
Excellent service, next day delivery
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Posted 3 years ago
did not match up to the video which said it was simple to load and use . We uploaded when it arrived to laptop and couldn't get it working fully. You would have to be an IT expert to get this thing sorted out. So dissappointed and a waste of a lot of money. Unless your an IT expert don't bother with this.
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Posted 3 years ago
Great value for money, good products and service and delivery. Thank you.
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Posted 3 years ago
Recently bought a Vantage VSC SG copy, delivered next day as promised and played really well straight out of the box! Not had chance to set it up to my requirements but no real tweaking will be needed which is a rarity for a guitar at this price point. Reasons I chose this model is because of the slightly wider nut which really suits my fingers better than the regular 42mm (Vantage is 45mm) and the Wilkinson humbuckers which although only tried through a small Roland Cube but the tone I require is spot on. A great deal all round. Steve Renshall
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Posted 3 years ago
What a great service! I ordered a pair of Roland RH-5 headphones yesterday lunchtime 26/05/2021 and they arrived early the very next day! The price was the best I could find and came in cheaper than competitors prices including delivery! Happy customer. The headphones are superb by the way.😁
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Posted 3 years ago
Our order arrived quickly and really happy with it
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Posted 3 years ago
Very helpful sales staff. Sorted the guitar for me at a good price. Happy customer
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Posted 3 years ago
Great service - arrived on time!
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Posted 3 years ago
Funnily enough, Rimmers were our third choice to buy a keyboard, because despite our desire to hand over £700, the 1st shop seemed non-plussed and the 2nd actively irritated that we had knocked on their door. So we turned to the internet and found our keyboard at Rimmers who offered exactly what we had in mind for a competitive price and the ability to get it to our door as quickly as humanly possible. Why put yourself out by going elsewhere?
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Posted 3 years ago
Quick delivery and lovely electric piano. Happy days!
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Posted 3 years ago
Next working day delivery. Cheaper than anywhere else I could find. Love my item. Will definitely be back!
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Posted 3 years ago
I purchased a synth from Rimmers music. Very fast delivery! I did have an issue, which was resolved quickly and efficiently.
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Posted 3 years ago
I have recently purchased a Fender amp from Rimmers, an ex display model. After a couple of days I got in contact with the customer services team to enquire about the amp's whereabouts as my email said it had been dispatched. They updated my record within the hour and I recieved notification that the amp would arrive the next day. And it has. Wow, what an amp and what a price. Thank you very much to the team at Rimmers Music. I thoroughly recemmend them.
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Posted 3 years ago
Rimmers Music is rated 4.8 based on 4,215 reviews