Login
Start Free Trial Are you a business?? Click Here

Rimmers Music Reviews

4.8 Rating 4,234 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,234 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Write Your review

Rimmers Music 5 star review on 17th February 2025
Matthew
Rimmers Music 5 star review on 17th February 2025
Matthew
Rimmers Music 5 star review on 17th February 2025
Matthew
Rimmers Music 5 star review on 19th January 2025
Nor
Rimmers Music 5 star review on 9th January 2025
Ruwan
Rimmers Music 5 star review on 9th December 2024
Angela
Rimmers Music 5 star review on 26th September 2024
Hugh
153
Anonymous
Anonymous  // 01/01/2019
Good service
Helpful Report
Posted 6 years ago
Rimmers has restored my faith in online shopping for music goods after a disastrous episode last Christmas with a different supplier. Ordered three items, and was called to inform me that two were on their way but awaiting stock for the third. It is good to be kept in the loop ...thank you.
Helpful Report
Posted 6 years ago
Good fast service for the Highlands of scotland.
Helpful Report
Posted 6 years ago
I was very unhappy with the service. I had a session booked in London, on the basis of purchasing with next day guaranteed. Ordered on a Sunday, didn't arrive until Wednesday. Yes, the staff tried to call, but I was in meetings. Then I had an emailing saying it was going to be dispatched via Amazon. Truly disappointed.
Helpful Report
Posted 6 years ago
This item should have been despatched Monday to arrive Tuesday ie exactly as stated on the website, orders ordered at weekends will be despatched on the Monday for delivery Tuesday (if in stock). Also, we cannot (and do not) 100% guarantee any delivery, no one can as sometimes drivers can make errors etc. This item was delivered on Wednesday. We informed the customer on the Monday morning ie the fastest possible opportunity, whereby the order could have been cancelled and they could have purchased elsewhere if they needed it on Tuesday. This would have been the earliest they could have got the item from anywhere in the UK (if it was in stock). The customer decided to continue with the order. My advice to this customer is to not leave things to the last minute and be a bit better organised if you have something that is important to do. We are sorry for the 24-hour delay, but we kept the customer fully informed so they had a choice. At Christmas time couriers can be very busy and there are delays occasionally as a result of this.
Posted 6 years ago
My order arrived on time and undamaged, pleased with the service. Would use rimmers again. Thanks
Helpful Report
Posted 6 years ago
Got a Focusrite 2i4 2nd generation at a great price. Minor problem with the courier not picking up the packet on the day they should have, but I got an email straight away explaining that it would be a day late. I still think it was a fast worry free delivery and I got fantastically friendly customer service (thank you Tom & Pat). Overall I was very impressed. You should definitely shop here!
Helpful Report
Posted 6 years ago
Excellent Job, was looking for a Korg PA1000, these guys came up on a google search, went online, ordered it and delivered within a great timeframe! Fab Job!
Helpful Report
Posted 6 years ago
They gave good advice and where very helpful. Their prices and packages are very competitive too. In fact they are the best on the market..
Helpful Report
Posted 6 years ago
My Yamaha DD75 arrived within 24 hours of ordering...…..great service. (DPD) The item is fine and does everything expected. Most functions obvious and only needed to read the instruction book occasionally. Decent sounding drum machine. Hugh variety of sounds. (Have always wanted to play the Tablas!)
Helpful Report
Posted 6 years ago
I have bought from Rimmers music on several occasions...every time I have received the items with no problems whatsoever... My latest purchase was a Kawaii digital piano......I am very pleased with it and am waiting on my second lesson which my piano teacher is running with the book supplied with the piano...I am 71 years old and hopefully never too old to learn I would always deal with Rimmers ,knowing that the prices are checked and matched if not bettered against other suppliers ab=nd their customer service is second to none
Helpful Report
Posted 6 years ago
I ordered an Alessis drum kit which is superb, and it was delivered on time and packaged very well. Good service.
Helpful Report
Posted 6 years ago
Brilliant customer service. My guitar was order swiftly and delivered the next day. I would highly recommend.
Helpful Report
Posted 6 years ago
Extremely good part exchange deal which no other dealer could match.
Helpful Report
Posted 6 years ago
Excellent customer service!
Helpful Report
Posted 6 years ago
Great service ,kept me updated with my order .will definitely buy from you again .thankyou
Helpful Report
Posted 6 years ago
I bought this item as a Christmas present for my son, it arrived at a good timefor meto be able to home receive it. He will be thrilled on Christmas morning. Thank you
Helpful Report
Posted 6 years ago
Small.delay all ok
Helpful Report
Posted 6 years ago
I purchased 2 Novopro Moon Bulbs. On inspection, after their arrival one failed to work!!!! My two main concerns are: Who ever delivered them to my house left them "disgarded " in a small shrub opposite my front door! And, yes, I was at home all day!!!!! Also, I consider the packaging of the Moon Bulbs (OR LACK OF IT) probably the reason for one of to be damaged and not working. Inside the flimsy plastic delivery bag THERE WAS NO PADDING/BUBBLE WRAP, SO THE BULBS WERE AFFORDED LITTLE OR NO PROTECTION FROM KNOCKS OR IMPACTS OF ANY KIND DURING THEIR TRANSIT TO ME. Poor, poor show Rimmers. I will be contacting them to ask for a refund for the damaged goods
Helpful Report
Posted 6 years ago
We ordered the a Casio CDP Pro keyboard with stand, stool and accessories, which were delivered the next day, as promised. The keyboard was very competitively priced and meets our needs very well.
Helpful Report
Posted 6 years ago
This was a buy and supply order; I purchased a Yamaha keyboard online. The price was excellent and delivery was literally 24 hours after ordering. Could not ask for more.
Helpful Report
Posted 6 years ago
Rimmers Music is rated 4.8 based on 4,234 reviews