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Rimmers Music Reviews

4.8 Rating 4,202 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,202 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Write Your review

Rimmers Music 5 star review on 9th December 2024
Angela
Rimmers Music 5 star review on 26th September 2024
Hugh
Rimmers Music 5 star review on 23rd July 2024
Josh
Rimmers Music 5 star review on 2nd July 2024
David
Rimmers Music 5 star review on 2nd July 2024
David
Rimmers Music 5 star review on 30th June 2024
Anonymous
Rimmers Music 5 star review on 27th June 2024
Anonymous
148
Anonymous
Anonymous  // 01/01/2019
Bought a Roland RD 88 stage piano at best online price .I ordered on the Friday and it was delivered asap over the on the following Monday afternoon.....Delivery guy was polite and handled with care to my front door.. I will buy for Rimmer's again
Helpful Report
Posted 3 years ago
It's a gift so cannot rate customer service if there is an issue with the keyboard but delivery was on time and no hassle at all.
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Posted 3 years ago
Roland Headsets bought for son's Electric Drumkit.. Easy website.. Great price and delivered when advised they would be. Great service.
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Posted 3 years ago
I had a defect with my guitar when it was delivered, but this was swiftly rectified with Rimmers absolutely faultless customer service! The new guitar was delivered in no time without any hassle.
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Posted 3 years ago
I bought a Kawai ES110 electric piano from Barry at Rimmers a couple of weeks ago. Before I made the purchase I looked around and read all the reviews of both the piano and Rimmers. All I can say is, the piano is Spot On, as was the service I got from Rimmers. After a quick chat with Barry I ordered the piano on-line, it arrived within 48 hours. So, totally happy. Thanks 👍
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Posted 3 years ago
Great service, i won't hesitate to purchase another instrument ' Good competitive price.
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Posted 3 years ago
Awesome and easy to assemble Yamaha piano stand!
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Posted 3 years ago
Delivered quicker than expected. Very good service from Rimmers Music. Will use again
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Posted 3 years ago
Very pleased with the service from ordering to delivery and the keyboard purchased.
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Posted 3 years ago
Very happy with the piano I ordered, arrived in 2 days and was well priced compared to other sites,
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Posted 3 years ago
You were very helpful and I got my order as you promised would recommend you to my friends
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Posted 3 years ago
Rimmers Music have given me great service and communication every time. Their courier is also first class and the instrument arrived in perfect condition.
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Posted 3 years ago
Very helpful advice from Graham Blackledge in the Bolton store. Not rushed in making a decision, but allowed to go between main choices of digital piano and play for about an hour. Decided on the Kawai CA 99PE. Was told delivery could take up to 2 weeks, so really happy when was phoned in 4 days to take delivery that day, if I could. Delivery came at time suggested and piano prepared for use by delivery team. Excellent service and really happy with piano.
Helpful Report
Posted 3 years ago
Ordered a ~£2k digital piano for next day delivery. It was a day late, and delivered damaged. There was a dent and half the keys made a thumping sound when released. It took over *two months* to get a refund. Comunication was terrible. I don't think I would trust these people again. Huge inconvenience.
Helpful Report
Posted 3 years ago
We do apologise, we are experiencing delays with regard to both stock availability and repairs too. We did give you the option to have a refund or have a replacement, as soon as we received your item back, we refunded you. We do acknowledge the process with regard to assessing the problem took longer than it should have, we are in the hands of our supplier. Regards Cathy
Posted 3 years ago
I am extremely pleased with the service received, the transaction was easy, quick and everything was packaged beautifully. Good delivery service, the piano is an absolute joy to play.
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Posted 3 years ago
Next day delivery turned out to be 2 day delivery. That was a shame. No explanation. Product ok but these days you often select a retailer based on how quickly the item will arrive, sometimes even over price.
Helpful Report
Posted 3 years ago
Hi Nic, According to our records you ordered at 2.42pm on the 15th Nov,(2pm is our cut off for next working day delivery) therefore your order shipped on the 16th Nov and according to the tracking it was delivered on the 17th Nov which was as it should have been. Regards Cathy
Posted 3 years ago
Excellent service so far, item arrive in quick time and item seem in good shape but as I have not and will not get to test, to see if it all works fine until end of year. But I'm sure it will be as good as gold.
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Posted 3 years ago
Excellent service and quick delivery of goods ordered. Highly recommend
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Posted 3 years ago
Good price, fast delivery.
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Posted 3 years ago
Very good service. delivered as promised
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Posted 3 years ago
Rimmers Music is rated 4.8 based on 4,202 reviews