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Rimmers Music Reviews

4.8 Rating 4,234 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,234 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Write Your review

Rimmers Music 5 star review on 17th February 2025
Matthew
Rimmers Music 5 star review on 17th February 2025
Matthew
Rimmers Music 5 star review on 17th February 2025
Matthew
Rimmers Music 5 star review on 19th January 2025
Nor
Rimmers Music 5 star review on 9th January 2025
Ruwan
Rimmers Music 5 star review on 9th December 2024
Angela
Rimmers Music 5 star review on 26th September 2024
Hugh
153
Anonymous
Anonymous  // 01/01/2019
Outstanding service. Great price. Thank you very much. .
Helpful Report
Posted 6 years ago
Great service, very helpful and proactive... a real pleasure to deal with.
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Posted 6 years ago
excellent service from Rimmers Music, phone call to confirm purchase, delivery date to suite me.
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Posted 6 years ago
Very good service and knowledgeable staff.
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Posted 6 years ago
Helpful and prompt pre sale customer service. Timely delivery and guitar all set up and ready to play
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Posted 6 years ago
the service was first class from start to finish including the part amazon played in the process, delivery was good , have not opened keyboard yet as it is a Christmas present for my grandson although information given by staff in Edinburgh store made decision to purchase Yamaha easy
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Posted 6 years ago
Online ordering was very easy and the item was dispatched very quickly. I was also kept well informed during the process so full marks so far. I’ve deducted a star because the keyboard was dispatched in its box with no additional wrapping. The keyboard is a Christmas present and the box was quite badly damaged in transit. I’m hopeful the keyboard itself is ok but haven’t opened it to check. A quick wrap round the box with bubble wrap would have made a big difference, would be relatively cheap to implement, and would protect relatively delicate items. Just a suggestion.
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Posted 6 years ago
Product arrived on time, but the product box was not covered at all, so good job I was in to receive the delivery myself, or my husband would have seen exactly what I’d bought him for Christmas! Other than that, I am very happy with the service.
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Posted 6 years ago
Very pleased with the purchase, good looking piano with excellent sound and good quality overall. It discreetly fits in my living room.
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Posted 6 years ago
Ordering my digital piano on line was very simple, I had a query after ordering so phoned Rimmers Music, they were EXTREMELY helpful and solved my problem. Polite, courteous and very helpful. Pisno was delivered on time and very well packed.
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Posted 6 years ago
Excellent Service and Fast Delivery well pleased with my Recent Purchase of Korg Kronos 2 88 Keys Workstation.
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Posted 6 years ago
What can I say brilliant service from Rimmers. Brought a keyboard sent out fast. Had a problem with touch screen they got in touch with manufacturers. They sent details on how to calibrate it. All done.great thanks to Headly 👍👍👍
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Posted 6 years ago
Easy and quick service, Ian was fabulous at sorting my order.
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Posted 6 years ago
Very good company. Very Polite will use again.
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Posted 6 years ago
Excellent service answered my questions right away, cheapest price and no nonsense, fast reliable delivery.
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Posted 6 years ago
Decided to get new keyboard and sale offered opportunity. I had a problem with the order process which they quickly resolved with a call to me and Item delivered next day. All in all quick and efficient.
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Posted 6 years ago
Rimmers . sourced item for me and it was delivered as soon as they got it and at a good price.
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Posted 6 years ago
Efficient, friendly, knowledgeable, patient staff providing excellent customer service.
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Posted 6 years ago
I would like to thank the Blackpool branch for going above the call of duty by helping me when my PA system packed up. As specially at this time of year when I needed it. Barry did a fantastic job of helping me when I was at a total loss. Thank you so much.
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Posted 6 years ago
Excellent customer service and Fast Delivery. Ordered my purchase at 14.30 and it was delivered the next day at 11.00. Well Impressed and would definitely use again in the Future.
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Posted 6 years ago
Rimmers Music is rated 4.8 based on 4,234 reviews