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Rimmers Music Reviews

4.8 Rating 4,202 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,202 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Write Your review

Rimmers Music 5 star review on 9th December 2024
Angela
Rimmers Music 5 star review on 26th September 2024
Hugh
Rimmers Music 5 star review on 23rd July 2024
Josh
Rimmers Music 5 star review on 2nd July 2024
David
Rimmers Music 5 star review on 2nd July 2024
David
Rimmers Music 5 star review on 30th June 2024
Anonymous
Rimmers Music 5 star review on 27th June 2024
Anonymous
148
Anonymous
Anonymous  // 01/01/2019
Quick and easy! I can recommend
Helpful Report
Posted 1 year ago
Very good customer service from start to finish. Called in at Rimmers Music Leyland. I would like to thank James who was very patient and helpful in helping us choose a digital piano. He demonstrated and also let us try the digital pianos in the shop. We were very pleased after leaving the shop on the advice we had received. After about a week we decided to buy Yamaha YDP S55 Digital Piano Standard Package Black, very pleased with it. Thanks again.
Helpful Report
Posted 1 year ago
Really helpful and knowledgeable staff (I'm talking about you Pete). I came in looking for a high end stage piano and was given great advice and wasn't oversold. Many thanks Highly recommended. I will be back.
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Posted 1 year ago
An excellent service. Item received promptly. Very pleased
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Posted 1 year ago
I bought the Kawai CA59 and I am totally gobsmacked. It's beautiful and plays and feels great. After ordering I started regretting ordering the rosewood. One of Rimmer's pictures, which I hadn't seen earlier, shows the rose as quite a pale colour and I was almost about to cancel and reorder the black. Glad I didn't. It arrived the very next day and it's gorgeous. The rosewood is very very dark. Perfect. But. There's always a 'but'. The supplied/bundled stool (not kawai) seems to be well built but it's nowhere near the right colour. It's a kind of cheap looking purple-ish so looks real bad next to the kawai CA59.
Helpful Report
Posted 1 year ago
The Piano was extremely competitive in its price and the service was excellent. It arrived the next day as promised. Can't fault service although they don't answer there phone and emails actually take longer to answer than the delivery itself!!! The delivery company however expected a 68 year old lady to "grab one end" of the 40kg long package. 1.4metres
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Posted 1 year ago
Arrived promptly and all in good package. Happy with the price and service.
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Posted 1 year ago
I just wanted to mention that the assembly instructions for the Yamaha 700 series digital pianos are in the instruction manual but not at the front where you would logically have expected them to be. For me it was a doddle to put together anyway as it is pretty obvious where everything goes. I do understand that this might not be the case for everyone.
Helpful Report
Posted 1 year ago
I ordered my piano on Tuesday 11/04 and was surprised when told to expect it the following day, I wasn't expecting it to be so quick. As things turned out there was a slight problem with the carrier but this was quickly resolved and it arrived on the morning of Thursday 13/04. The Yamaha CLP-775-PE piano is just beautiful, it looks, feels and sounds amazing. My only worry is that it is a bit wasted on me with my rather modest playing skills. It came with a lovely music book of 50 piano classics which you can listen to on the piano's demonstrator. The only tiny complaint about the piano is that it doesn't come with enough cable clips to tidy up the power lead and the lead to the pedal box. Still, that was easy enough to fix. Altogether I'm very happy.
Helpful Report
Posted 1 year ago
Nearly all good. A bit surprised it arrived as a flat pack. Instructions on the box useless. Found a suitable You Tube video which was a saviour. I wouldn’t have assembled it without the video. Please tell future purchasers where to find instructions, as the piano is a great bit of kit.
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Posted 1 year ago
Had issues with my recent purchase and the customer service responded very quickly. Highly recommend this seller.
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Posted 1 year ago
I bought a digital piano from Rimmers and I am delighted with it. The website is very informative and easy to use, and delivery was very quick.
Helpful Report
Posted 1 year ago
Very competitive prices, online ordering very easy. Very speedy Seiko very! I really like the way that the acoustic guitars were photographed individually so I was able to choose my preferred option - a really nice touch. Excellent service and will definitely use again in the future.
Helpful Report
Posted 1 year ago
Very good service and price. Andrew at the southport store very helpful. No complaints at.all
Helpful Report
Posted 1 year ago
Good Experience for the new digital piano.
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Posted 1 year ago
Excellent service. Website information on instruments is very informative and helpful. Kept fully informed about delivery timescale and delivered on time.
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Posted 1 year ago
All good, delivered on time, good service, easy to order, would use again. 👍🎵
Helpful Report
Posted 1 year ago
Following the video of the piano demonstration and the package offer price and the promise of next day delivery we went ahead with the purchase. By mid morning next day the piano was up and running and my wife happily playing. What a very efficient service and thank you.
Helpful Report
Posted 1 year ago
I purchased a Kawai KDP130 for my daughter from Rimmers. The website was fantastic and easy to use and the information on the listing was great also. Delivery was should have been next day but through no fault of Rimmers was slightly delayed. I was kept up to date though and the Piano finally arrived in perfect condition. Great service and quality products, I would recommend Rimmers without hesitation.
Helpful Report
Posted 1 year ago
Good website, good price, speedy delivery, good packaging, great Taylor 150e guitar, kept me well informed with order confirmation, delivery schedule. Top class service.
Helpful Report
Posted 1 year ago
Rimmers Music is rated 4.8 based on 4,202 reviews