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Rimmers Music Reviews

4.8 Rating 4,234 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,234 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Write Your review

Rimmers Music 5 star review on 17th February 2025
Matthew
Rimmers Music 5 star review on 17th February 2025
Matthew
Rimmers Music 5 star review on 17th February 2025
Matthew
Rimmers Music 5 star review on 19th January 2025
Nor
Rimmers Music 5 star review on 9th January 2025
Ruwan
Rimmers Music 5 star review on 9th December 2024
Angela
Rimmers Music 5 star review on 26th September 2024
Hugh
153
Anonymous
Anonymous  // 01/01/2019
I am delighted with the service provided by Rimmers Music. I ordered a Yamaha keyboard and it was delivered within 24 hours. The keyboard and accessories were exactly as advertised and at a competitive price.
Helpful Report
Posted 5 years ago
Excellent next day delivery service except only one delivery man to deliver sush big item, he tried his best (as I have to struggle to get into the house for shush a big item) would have give 5 stars.
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Posted 5 years ago
I ordered a yamaha digital piano from rimmers music the first one arrived on time but had been completely smashed on the left hand side. I then asked if with the return I could get the pedals and stand with the piano taking the price to around £600. They claim they gave me a discount but was very minimal and said it would be delivered the next day, that day came and went and I heard nothing, I phoned the delivery company and they said it hadn't arrived early enough for dispatch and that it would be delivered monday (3 days late) the driver then left 3 boxes of extremely valuable equipment on the public path outside the ground floor of my flat. The driver offered to help me carry it up to my 2nd floor flat which I said would be great and then he said he's 2 hours late and drove off leaving £600 worth of stuff primed to be stolen. Thankfully it wasn't but I won't be using rimmers music again or tnt as both are to blame for a piano I ordered well over a week ago. (don't believe the next day delivery) Really disappointed with them missed a music lesson meaning I'm £50 out of pocket and when I spoke to them about it they simply refused so cheers for everythig
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Posted 5 years ago
I ordered a Jim Root Jazzmaster, which at the time was out of stock. Four days later it was in my hands. Very impressed with the excellent service, communication and delivery. Would definitely use again, and recommend to others.
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Posted 5 years ago
I ordered a guitar amp on the internet and the next day it arrived. Amazing VOX amp and amazing service from Rimmers Music.
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Posted 5 years ago
Bought an excellent Epiphone Embassy bass off of these guys. Their communication and speed of delivery was excellent. Gig bag? Who needs’em?? 😂
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Posted 5 years ago
Very competetive prices. Easy ordering process. Korg Kross 2 was unfortunately out of stock, but advised immediatly and received within 3 days. Excellent service and communications all the way...
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Posted 5 years ago
Super fast delivery and one very happy 9 year old! My daughter had a keyboard previously and it was a real effort to get her to practice. With the digital piano we don't have that problem anymore, she's constantly tinkling away.
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Posted 5 years ago
Really good price, next day delivery with one hour time spot, arrived within the quoted time well packed and as described. Excellent service, would use this company again and recommend to others.
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Posted 5 years ago
Excellent prompt service, good value and good communication
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Posted 5 years ago
Fab..fast delivery. Product just as advertised. Great value for money. Deffo recommend :)
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Posted 5 years ago
This is a fabulous store the staff are absolutely excellent and true role models for how sales staff should treat their customers. Their professionalism is outstanding and knowledge and expertise exceptional. An delight dealing with such a company
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Posted 5 years ago
best price there was and delivered the next day great service very pleased
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Posted 5 years ago
Good price. Very quick delivery.
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Posted 5 years ago
Kinsman Guitar Case Excellent communication, great product and great price. Delivered on time. What more could you ask for?
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Posted 5 years ago
Excellent service. Easy to contact them and impartial advice on deciding the model. Item arrived within 24 hours as described.
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Posted 5 years ago
Product well priced. Very good service and delivery.
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Posted 5 years ago
I inherited a discontinued guitar which was made or Rimmers Music some years ago. I called Rimmers music and spoke to Hedley who tried to find out about the guitar, which had a battery holder missing. After phone calls and emails between us he tracked the part and it arrived this morning. Nothing was to much trouble you don't often get service like this these days.
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Posted 5 years ago
I could not be happier with the service which I received from Rimmers Music. I first contacted them with a query regarding the keyboard package which I purchased and they were very helpful and responded very quickly. When I ordered the items they arrived as promised the next day. I was very impressed to receive next day delivery for free. I would not hesitate to order from them again.
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Posted 5 years ago
I ordered on line..and keyboard delivered next day.....could not ask for better service..very helpful staff at Rimmers music...also the online demo for keyboard is very good.. Thank you, Thomas
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Posted 5 years ago
Rimmers Music is rated 4.8 based on 4,234 reviews