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Rimmers Music Reviews

4.8 Rating 4,233 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,233 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Write Your review

Rimmers Music 5 star review on 17th February 2025
Matthew
Rimmers Music 5 star review on 17th February 2025
Matthew
Rimmers Music 5 star review on 17th February 2025
Matthew
Rimmers Music 5 star review on 19th January 2025
Nor
Rimmers Music 5 star review on 9th January 2025
Ruwan
Rimmers Music 5 star review on 9th December 2024
Angela
Rimmers Music 5 star review on 26th September 2024
Hugh
153
Anonymous
Anonymous  // 01/01/2019
Brilliant quick service. Would use again!
Helpful Report
Posted 5 years ago
Delivery was great, quick, well packaged and a good price. No hesitation in recommending if you are thinking of buying an instrument.
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Posted 5 years ago
Very good service and communication.
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Posted 5 years ago
Very helpful and efficient service. Quick delivery and thrilled with the Yamaha P45 keyboard bundle
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Posted 5 years ago
James, at the Bolton Rimmers Music shop was so helpful when I rang to discuss e-drums. We talked about a package I had seen online and he was so polite and helpful trying to get me a really good deal. All set for Christmas! Thanks James.
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Posted 5 years ago
Ordered a guitar from a competitor who managed to lose it in transit and then didn't have any more in stock. With just days to go before my son's birthday I phoned Rimmers Music to see if they had the one he wanted. They physically went and checked their stock for me! Guitar arrived the next day - and it was a few pounds cheaper than the competitor! What more can I say? I couldn't have asked for better service. Thank you Rimmers Music!
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Posted 5 years ago
Recorder pack, red.Great little package of recorder and song tuition, lovely Christmas pressy, little girl will love it.
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Posted 5 years ago
Rimmers provided me with the Korg digital piano I wanted at the best possible price. The delivery was swift and their customer service was fantastic when I wanted to buy accessories to go with the piano. I cannot recommend them highly enough.
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Posted 5 years ago
Friendly and informed advice over the phone. My subsequent online order was shipped the same day, and received the next. Top service.
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Posted 5 years ago
Very good prices and quick delivery
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Posted 5 years ago
What a brilliant bunch of helpful people, had an issue with my payment which they sorted in minutes. Also thr cheapest quality products around.
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Posted 5 years ago
Excellent customer service and very quick delivery. Would definitely recommend
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Posted 5 years ago
100% Great company to deal with. Many thanks. 😄🎉😇
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Posted 5 years ago
Everything went perfectly good. Delivery was even faster than expected. Can recommend this shop.
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Posted 5 years ago
Recently purchased a Yamaha THR5A acoustic guitar amplifier from Rimmers, and although I can't say anything yet about the amp (it's a Christmas present for myself - wife is reimbursing me the cost) I can complement the people involved in supplying it to me. I had already tried ordering one from another retail outlet, but they let me down - they'd made a mistake in the website listing so didn't have the acoustic version in stock. So, I phoned Rimmers to ensure they had some in stock before ordering. The guy I spoke to not only did a computer stock check, he went into the warehouse stacks to eyeball stock numbers - not many places do this now. He apologised for keeping me waiting, and for not being able to allow me to order it over the phone. So, once I'd put the phone down I immediately placed an order via their webpage - it arrived before 8am the next day! Now to me, this all adds up to superb customer service.
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Posted 5 years ago
I have dealt with Bolton and Leyland. Wide range of products at both stores, but the outstanding feature is the quality of staff. Knowledgeable staff with excellent product knowledge. I put several questions to them, pertaining to features I required, but not immediately apparent as being available with certain products. They were able show me that the features were available.
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Posted 5 years ago
Great guitar and service thank you
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Posted 5 years ago
Great service at great price .
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Posted 5 years ago
I got a really good price for my guitar, Delivery was free and very fast and the customer service was superb
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Posted 5 years ago
Fantastic deal, arrived 3 days earlier then expected with full delivery details emailed from Rimmers, also prompt customer service when contacted with a query.
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Posted 5 years ago
Rimmers Music is rated 4.8 based on 4,233 reviews