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Rimmers Music Reviews

4.8 Rating 4,234 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,234 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Write Your review

Rimmers Music 5 star review on 17th February 2025
Matthew
Rimmers Music 5 star review on 17th February 2025
Matthew
Rimmers Music 5 star review on 17th February 2025
Matthew
Rimmers Music 5 star review on 19th January 2025
Nor
Rimmers Music 5 star review on 9th January 2025
Ruwan
Rimmers Music 5 star review on 9th December 2024
Angela
Rimmers Music 5 star review on 26th September 2024
Hugh
153
Anonymous
Anonymous  // 01/01/2019
Vox mini 3G Guitar amp. Good communication and quick delivery from Rimmers and free delivery which made this purchase the cheapest I could find on line. To assist anyone else thinking of buying this item I can honestly say that I am very happy with this little amp. Years ago I owned the original Mini 3 which was plagued with hissing and fizzing sounds coming from the speaker which I believe was a common fault and much reported on customer reviews, which was a shame as there are some really great sounds to be had. Reading a recent review of the Mini 3G it was suggested that this hissing issue has been addressed by Vox and I am happy to say that the Mini 3 I received is whisper quiet and therefore much improved on the original. There are some very nice clean sounds to be had and some useful effects and its more than loud enough for home use and if you choose the Classic model its looks just as pretty as the more expensive Vox models. Hope this helps.
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Posted 5 years ago
Excellent service.
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Posted 5 years ago
Delivered bang on time. Guitar works & sounds great. But disappointed to find a fair few scratches on the pick guard. Not worth messing about repackaging an returning it. Just have to put up with it. Would have been five stars but for scratches.
Helpful Report
Posted 5 years ago
Hi I'm so sorry to hear you are disappointed. I would like to look into this for you to try and establish how the pick guard has scratches on it. Would I be able to trouble you to send a picture to customerservice@rimmersmusic.co.uk If you are able to do this, we would be really grateful. Regards Cathy
Posted 5 years ago
All positive. Ordered piano, it arrived the following day, very well wrapped, everything ordered was included so no probs at all. Kept informed throughout.
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Posted 5 years ago
Just received my Clarinova digital piano and I am delighted with it. I visited the store in Edinburgh twice and was shown several digital pianos before I decided on the Clarinova. I never felt under any pressure to buy and Pete could not have been more helpful. Delivery was quick and service amazing.
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Posted 5 years ago
Arrived next day as stated, good amp and price.
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Posted 5 years ago
Compétitive pricing. Goods delivered on time.
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Posted 5 years ago
the chap that delt with my purchase " Hedley " was friendly, helpful, and knowledgable. guitar was well packaged and arrived on time. excellent service
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Posted 5 years ago
A nice, easy ordering process, competitive price arrived on time well packaged and free of charge. The piano hasn't been unpacked yet but the packaging is substantial and unmarked (obviously not a dpd delivery)!
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Posted 5 years ago
VERY PLEASED WITH THE KEYBOARD SUPPLIED BY RIMMERS MUSIC WHICH WAS RECEIVED SUPER FAST. MANY THANKS
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Posted 5 years ago
Excellent service from start to finish. Nothing was too much trouble. Friendly, helpful staff. Prompt delivery, and advice given about delivery services. Would certainly use this firm again.
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Posted 5 years ago
Bought an amp , which I found cheaper in multiple other places the next day (should have looked before buying really) . I then asked Rimmers to price match it . I had numerous emails from several employees aking about the cheaper prices and where they were . I provided 3 examples . They then refused to do a price match ... weird . In short .... do a google search before buying
Helpful Report
Posted 5 years ago
Hi I'm sorry to hear that you're disappointed with the price you paid for your amp. We do pride ourselves on being competitively priced and carry out regular checks with regard to prices. In order that we can look into this for you further, would you mind getting in touch with us at customerservice@rimmersmusic.co.uk ? Alternatively, please give us a call on 01772 622111 We would like you to feel happy with your experience with us. Thank you Regards Cathy
Posted 5 years ago
Fantastic service.
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Posted 5 years ago
Arrived in full in perfect order. However, no paperwork enclosed about how to access the free online lessons that were advertised as part of the sale. Nevermind, Youtube to the rescue!
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Posted 5 years ago
Hi Thanks for your review. Just in case you'd like to check out our online lessons, they can be accessed using the link that will have been on your order confirmation. If you can't lay your hands on that easily, please just drop us a line at customerservice@rimmersmusic.co.uk and we can forward you the link. Regards Cathy
Posted 5 years ago
This was an amazingly smooth transaction. I can highly recommend this company. Fast reliable service and a high quality product. This will be a great birthday gift for my son
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Posted 5 years ago
Bought a keyboard piano online and there was an issue with the online sale and item. I am a first time buyer and user of the Rimmers Music service. This was quickly identified by Rimmers and managed over the phone the next day. I received the item the day after this. I could not fault the customer service, quality and ease of purchase. I felt like I got a high level service and would recommend this business to anyone buying instruments and equipment in the future.
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Posted 5 years ago
Had a problem with my Alesis dm10 mk11 pro kit. Spoke to Rowan who has been very efficient and pleasant. Aless were out of stock of replacement part which took a couple of months but not Rimmers fault and she did keep me fully informed of progress. So well done Rowan. This is 2nd problem I've had and Rimmers have been brilliant both times, as they were when I bought the kit. Thank you.
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Posted 5 years ago
Stand was refurbished but looked new. excellent
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Posted 5 years ago
Placed the order and it was delivered on the day I was told and nice and early so wasent sitting around waiting. The product I ordered was in perfect condition and was able to use straight from the box. More than happy with the product and the service provided from Rimmers Music.
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Posted 5 years ago
Really pleased with the guitar it was exactly as described in the advert
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Posted 5 years ago
Rimmers Music is rated 4.8 based on 4,234 reviews