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Rimmers Music Reviews

4.8 Rating 4,233 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,233 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Write Your review

Rimmers Music 5 star review on 17th February 2025
Matthew
Rimmers Music 5 star review on 17th February 2025
Matthew
Rimmers Music 5 star review on 17th February 2025
Matthew
Rimmers Music 5 star review on 19th January 2025
Nor
Rimmers Music 5 star review on 9th January 2025
Ruwan
Rimmers Music 5 star review on 9th December 2024
Angela
Rimmers Music 5 star review on 26th September 2024
Hugh
153
Anonymous
Anonymous  // 01/01/2019
Very good customer service and part exchange sealed the deal for new Roland JUPITER Xm.
Helpful Report
Posted 5 years ago
Extremely quick delivery, quality merchandise!
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Posted 5 years ago
Delivered quickly and in great condition.
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Posted 5 years ago
Very professional and helpful customer service. Highly recommended. Thanks for everything.
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Posted 5 years ago
Super fast delivery and best price. I phoned with a question which was efficiently answered. I would definitely recommend this company.
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Posted 5 years ago
The first amp that came was not in an outside box, so was subject to being damaged, and it was. Rimmers replaced it very efficiently and the second one was a bit better packaged.
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Posted 5 years ago
Recenty bought two purchases from Rimmers Music, a Yamaha Transacoustic Guitar and a Fender Passport Mini amp, on both items they were the cheapest online, and also exceptionally fast delivery. Couldn't get better.
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Posted 5 years ago
My order was dealt with promptly and delivered speedily. Nothing more to say as everything was fine.
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Posted 5 years ago
Excellent help and service from the the Wigan store, much appreciated. Keyboard arrived in a couple of days. Thanks.
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Posted 5 years ago
Very nice Yamaha 5string bass guitar ,great price, very fast delivery.
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Posted 5 years ago
Not exactly as described, so not happy with it. . The stand was ment to be XX frame, instead an X frame received. Boxes with frame and bench came extremely damaged. Although the Yamaha p-45 box was maybe not in perfect condition, but piano was well secured inside, so as far as I can say it seems to be working fine. Also, the received frame is uneven on one side, so no matter where it stands I have to put something under one corner to keep it steady. Also, the frame is way too wide for this rather slim piano.
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Posted 5 years ago
Really happy with my new keyboard. Great price. Fast delivery.
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Posted 5 years ago
Absolutely fantastic service.
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Posted 5 years ago
very fast delivery thank you.
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Posted 5 years ago
I am satisfied with the product I purchased from rimmers music. It's in perfect working order and was delivered quite quickly. I'm a happy customer
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Posted 5 years ago
Excellent advice and first class customer service from Barry and his staff at Rimmers in Blackpool. Much appreciated. Thank You. Brian Marsden. Sheffield
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Posted 5 years ago
Really happy with product. Initially they sent me the wrong keyboard but this was fully resolved/handled by Rimmers quite well. Only constructive critisism would be that once the issue of the wrong delivery was highlighted by me, I'd have preferred the correct product was shipped immediately. Instead I had to wait for the collection to be successful before Rimmers would ship me the correct item. Understand the reasoning for the decision but I'd still have preferred the correct item be shipped to me immediately. Many thanks anyway, happy with the product!
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Posted 5 years ago
Great company to deal with .great service .happy with the product
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Posted 5 years ago
Customer service outstanding. Second purchase from Rimmers. Always go out of their way to help and advise. Had a bit of misunderstanding with carrier and on emailing Leif , problem sorted efficiently.
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Posted 5 years ago
Great product, great price and super quick delivery. One very happy dude with his new Ukulele :) Happy son = Happy Mum Thank you!
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Posted 5 years ago
Rimmers Music is rated 4.8 based on 4,233 reviews