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Rimmers Music Reviews

4.8 Rating 4,202 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,202 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Write Your review

Rimmers Music 5 star review on 9th December 2024
Angela
Rimmers Music 5 star review on 26th September 2024
Hugh
Rimmers Music 5 star review on 23rd July 2024
Josh
Rimmers Music 5 star review on 2nd July 2024
David
Rimmers Music 5 star review on 2nd July 2024
David
Rimmers Music 5 star review on 30th June 2024
Anonymous
Rimmers Music 5 star review on 27th June 2024
Anonymous
148
Anonymous
Anonymous  // 01/01/2019
Excellent service. Item competitively priced.
Helpful Report
Posted 9 months ago
Very good rimmers music,saved £40 on a guitar cheaper than the rest.also saved years ago on bass purchase.and guitar was quickly delivered im very happy,dont say that very often.just need to buy strings,and set up guitar the way I like it.
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Posted 9 months ago
Excellent service, thank you so much!
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Posted 9 months ago
Excellent service. Really helpful on the phone. Prompt answering of the phone too which is a bonus! Speedy delivery and excellent product. Thanks Rimmers Music.
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Posted 9 months ago
Fast delivery good price good product what's not to like.
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Posted 9 months ago
A keyboard purchased, did not meet my needs, but Rimmers satisfaction guarantee, made it a simple matter of a return. Having received the item back, I was quickly refunded Also friendly emails informing me of the process. An excellent service all round. I don`t mind paying for the return, as there was nothing wrong with the keyboard. just a chorus system did not suit me, compared to another well known make.
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Posted 9 months ago
The guitar I wanted had limited online availability with Rimmers able to supply due to their quality range of products. Ordered on Sunday and safely received on Tuesday ready to play out of the box. Access to free lessons if required is a bonus to those requiring. An excellent online buying experience and will certainly be buying in the future. Item purchased was an Epiphone inspired by Gibson Hummingbird.
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Posted 9 months ago
I was very impressed with Customer Services when I contacted the stores, by email. Within a few minutes Pete had phoned me and was able to give me good advice about buying a new piano.
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Posted 10 months ago
I purchased an as new Fender 12 string acoustic It arrived safely within two days, very nearly in tune , plays well , a welcome addition to my collection. Thank you Kev ,Mike ,and Rimmers !
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Posted 10 months ago
Great experience buying from Rimmers. Ordered on a Sunday, delivered Tuesday morning. Really helpful communication from knowledgeable staff. Very happy indeed
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Posted 10 months ago
Purchased a Roland HP704 in Polished Black Ebony in February 2024, Website is super easy to navigate, staff very friendly over the phone. Piano was delivered next day in perfect order and the courier even heped me carry it into my lounge. The piano itself looks stunning and sounds amazing. Both my son and myself are enjoying it greatly. Well done everybody.
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Posted 10 months ago
Excellent service, there was some confusion regarding delivery updates from TNT but I phoned Rimmers and spoke to Pete who reassured me that my piano was out for delivery. It arrived within the timescale and was easy to assemble and set up. Great service and I am very pleased with my piano. Thank you.
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Posted 10 months ago
Perfect delivery, great product and price! Highly recommended
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Posted 10 months ago
My salary was on Friday 26th of January and that evening I decided to by Electric Piano Roland FP-10 which was on discounted price of £349 but there was a line running on the website telling me that if I have ordered at that moment delivery would be next working day that would be the 30th of January but my family member had an medical appointment and I had to accompany her which meant that nobody would be at home 30th of January. I decided to contact the website to rearrange the delivery date but guess what, there is no contact phone number for someone to call to Customer Service and there is no chat room either. The website was running line with the same delivery date even Suturday and Sunday I had to wait for Monday 29th of January to come only to see that the January sale has Finished already and now Piano is priced £359 instead of £349. So I had order the item already with more expensive price only because there is no chance to contact these people over the weekend just to pass them delivery instructions. Only for this reason I am giving the website 4 stars.
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Posted 10 months ago
Great service and my keyboard came next day, very pleased.
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Posted 10 months ago
Best price and excellent online service. Swiftly despatched and precisely tracked for hassle free delivery. Recommended.
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Posted 10 months ago
First time using this company but the Taylor guitar purchased was by far cheaper than all other outlets by a few hundred £s. The postage was free and the package delivered the following day. Very happy with Rimmers Music and will use again. 10/10
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Posted 10 months ago
I travelled by train from Liverpool to Southport in the pouring rain to see some keyboards but the shutters were down and no lights were on. The website says they are open!!
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Posted 10 months ago
I was very undecided which digital piano to buy for my son. When I emailed Rimmers music, they responded immediately and answered every question I asked. thank you very much for your help.
Rimmers Music 5 star review on 26th January 2024
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Posted 10 months ago
Brilliant service and guitar (Les Paul Tribute) is incredible - looks fab, plays perfect and sounds superb, so must have had an excellent setup. Delivery was very quick and arrived earlier than expected.
Rimmers Music 5 star review on 25th January 2024
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Posted 10 months ago
Rimmers Music is rated 4.8 based on 4,202 reviews