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Rimmers Music Reviews

4.8 Rating 4,234 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,234 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Write Your review

Rimmers Music 5 star review on 17th February 2025
Matthew
Rimmers Music 5 star review on 17th February 2025
Matthew
Rimmers Music 5 star review on 17th February 2025
Matthew
Rimmers Music 5 star review on 19th January 2025
Nor
Rimmers Music 5 star review on 9th January 2025
Ruwan
Rimmers Music 5 star review on 9th December 2024
Angela
Rimmers Music 5 star review on 26th September 2024
Hugh
153
Anonymous
Anonymous  // 01/01/2019
Called into the Bolton store, staff seemed pleasant but weren't able to give us the help we needed. Came home and just ordered a keyboard off the internet, not good service. However, after our order was made we had a phone call from a really helpful man, I think he was from a warehouse in Blackburn to say that the keyboard we had ordered wasn't available but was really informative and a keyboard arrived the following day. Our son is really happy with it.
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Posted 6 years ago
Excellent price, fast secure delivery, website very easy to negotiate , I'm very pleased and would highly recommend Rimmers to anyone
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Posted 6 years ago
Item was out of stock, but Good customer service help, received item a few days later.
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Posted 6 years ago
Fast delivery , ordered 3 units £174 each no discount given when asked for. Found same units for sale on gear4music for £131 each after purchasing from rimmer. Disappointed to say the least, so much for price match.
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Posted 6 years ago
Bought a Yamaha digital piano, which was delivered the next day as promised. My only suggested improvement would be the ability to track the delivery - I wasn't absolutely sure it would arrive and to be able to track it would mean that one could be sure. Recommended
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Posted 6 years ago
I was delighted by the personal service from Jimi in Blackburn following my online order. He answered all my queries quickly and courteously and I am now able to make a start on my new retirement project - learn to play the piano. Thank you again.
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Posted 6 years ago
Great customer service!
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Posted 6 years ago
My son & I went to Rimmers today. We were greeted by enthusiasm & warmth. My son was encouraged to try the guitars. He played for ages & the gentleman was so helpful. Thank you Rimmers, a very happy customer with a beautiful new guitar
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Posted 6 years ago
I called in the Leyland shop to purchase a guitar stand, got chatting and made a tentative enquiry about guitar lessons. The staff took my details and said I'd be contacted by one of the guitar tutors. I was apprehensive and concerned about making a complete fool of myself being an adult. How fortunate was I when I got the call back from Lee Wharton. He put me at ease, during the initial conversation I told him I had an electric guitar and wasn't prepared to learn on an accoustic so if he was going to make me use accoustic I wouldn't be interested. Lee assured me that wasn't going to be a problem and he was happy to teach me on my electric guitar. I knew nothing, and couldn't read music which bothered me but Lee was and still is extremely professional, patient and encouraging, he makes the lessons fun and interesting which is important to me. I've learnt so much and still have much to learn. If you are looking for a guitar tutor then I'd recommend Lee Wharton he's most definitely an asset to Rimmers Music School.
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Posted 6 years ago
Friendly staff who gave great advice plus demonstrations of various guitars to assist me with my choice. Thanks Rimmers
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Posted 6 years ago
Bought a Takamine electro-acoustic recently from Rimmers. Best price I could find and delivered the following day. Great service all round.
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Posted 6 years ago
The best price , plus extras , fast delivery , all round great service .Will shop again .
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Posted 6 years ago
The whole process of buying from Rimmers Music has been totally painless .. very good prices ... excellent delivery time ... brilliant choices .. very professional website and promised backup if needed ... I will definitely use again and recommend to anyone.
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Posted 6 years ago
Excellent prices and the order came very quickly - I was impressed by the speed of delivery and the good customer service (they emailed me to let me know one item would take a little longer since it was coming from the warehouse - turns out it came the next day!). Would highly recommend.
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Posted 6 years ago
Excellent product. Excellent delivery and packing. Appalling after-sales service. I needed a bit of advice on how to programme a few points so I rang Rimmers and had the misfortune to come across what passes for an advisor these days. He had no idea how to solve the problem but said he'd ring me back either later that afternoon or the next day. That was a week ago. I'm still waiting for his call. Fortunately I was able to sort the problem out myself. I shan't be dealing with Rimmers again.
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Posted 6 years ago
Excellent customer service. I was informed of the number of deliveries and their delivery dates by a member of staff, and both deliveries arrived on time. They were well packaged and the goods were as described on the website. Highly recommended and will use again. Thank you!
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Posted 6 years ago
My son purchased an acoustic-electric guitar from Rimmers in Leyland. Ryan was very helpful, friendly and knowledgeable and spent around an hour with my son, allowing him to try a wide range of guitars. His advice was really useful and he did not try to up-sell to a more expensive guitar. He also included some new strings and other accessories at no extra cost. We have bought numerous items from Rimmers in the past and have always been happy with the service, advice and quality.
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Posted 6 years ago
The staff at Rimmers, Leyland were great. Very helpful, friendly and professional. The keyboard expert (Shaun) was very informative and knowledgeable about the product and the service was outstanding. Thanks :)
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Posted 6 years ago
I went into Rimmers in Leyland to discuss violins as my daughter wanted to start lessons. The staff were very helpful and I managed to purchase a perfect violin for my daughter which was in excellent condition. We will definitely be visiting again for any accessories that we may need.
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Posted 6 years ago
Had a problem with my Stagg amp and visited Rimmers Music Liverpool. Vanessa Murphy was very helpful in testing my amp and after an in-depth discussion decided the cost of the repair was close to the cost of the amp. Vanessa demonstrated a Blackstar ID core stereo 10 V2 Combo Amp which satisfied all my needs and I was pleased to buy it after a £16 reduction in price. Excellent service.
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Posted 6 years ago
Rimmers Music is rated 4.8 based on 4,234 reviews