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Rimmers Music Reviews

4.8 Rating 4,202 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,202 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Write Your review

Rimmers Music 5 star review on 9th December 2024
Angela
Rimmers Music 5 star review on 26th September 2024
Hugh
Rimmers Music 5 star review on 23rd July 2024
Josh
Rimmers Music 5 star review on 2nd July 2024
David
Rimmers Music 5 star review on 2nd July 2024
David
Rimmers Music 5 star review on 30th June 2024
Anonymous
Rimmers Music 5 star review on 27th June 2024
Anonymous
148
Anonymous
Anonymous  // 01/01/2019
Great products and very helpful customer support
Helpful Report
Posted 3 months ago
Fantastic expereince. I bought a 2nd hand Yamaha Genos, Stand, speaker set and headphones from Rimmers. It was a fantastic price compared to competitors. They were really helpful, delivery was perfect. Everything was so well packed. The condition of it all was perfect. I cannot recommend Rimmers enough.
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Posted 3 months ago
Incredible service, only the best products. So under rated 💯💯👍👍top stuff at competitive prices with nuts service. Great stock levels too, which is one of the main benefits over their competitors.
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Posted 3 months ago
Excellent on price and plenty of choice to suit your needs.
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Posted 3 months ago
Excellent service and prompt delivery and also price matched the item with another website.would highly recommend
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Posted 4 months ago
Recently purchased a Kawai CN201 digital piano from Rimmers. Never purchased an instrument online before but the price was the best I could find, especially with free next day shipping. True to their word, the piano turned up the next day with the courier who was very friendly. Took around 20 mins to build the piano following the handy guide that Rimmers had. Really happy with the service we received, now I am starting to enjoy this beautiful piano. Will definitely be back to Rimmers in the future for anything musical, very good company.
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Posted 4 months ago
Hi piano great for the price , next day delivery ,waited home all day friday ,18.00 hours informed run out of time to deliver , arrived 0830,monday morning thankyou TNT, but happy with The piano thankyou Rimmers music .
Helpful Report
Posted 4 months ago
Although they were a little slow getting back to me after my first contact, the buying experience overall was excellent, dealing with James. Guitar arrived in perfect condition on the day we agreed and it was priced very competitively.
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Posted 4 months ago
Really happy with my purchase from you. Many thanks regards. Nicholas
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Posted 4 months ago
Great packaging and fast delivery would definitely recommend
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Posted 4 months ago
Great, so easy. Super Les Paul cheapest I'd seen on the internet.
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Posted 4 months ago
Really happy with the product, the price and the speedy service. Thank you!
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Posted 4 months ago
Ordered a package deal for a digital piano which included bench and headphones just 15 minutes before the end of next day delivery. It was also the cheapest deal from all sites too. Had an email letting me know everything was being prepared and picked up within an hour. Everything arrived at my door in just under 24 hours. It did come in 2 separate deliveries from two different companies which was strange so don’t be concerned if someone only drops off the two smaller packages and the piano comes a bit later. Great efficiency. Really happy with the product. Will definitely return for any other music purchases.
Rimmers Music 5 star review on 23rd July 2024
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Posted 4 months ago
Rimmers staff were excellent, very helpful. I bought from them because of the next day delivery offered however, I ordered Thursday 8am, received Monday at 13.09. Let down by couriers, boy was I disappointed. Thankfully my guitar arrived in perfect condition & I'm delighted with it. I'd buy from Rimmers again though😁
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Posted 4 months ago
Fabulous service. Informative website. Quick and easy delivery. Wonderful piano... thank you!
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Posted 5 months ago
Very nice amp amd arrived very quickly.
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Posted 5 months ago
I had trouble to start with paying online( my fault) a gentleman from rimmers told me I had a failed order and how to resolve it.He was extremely helpful after this little hiccup my order was delivered next working day in brilliant condition, they were also the cheapest price online for a boss amplifier.I really couldn't have asked for any more from them brilliant service.thank you.
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Posted 5 months ago
Delivered in timely fashion by a cheerful chap Love the sound of this Roland already think I’m improving !!
Rimmers Music 5 star review on 2nd July 2024 Rimmers Music 5 star review on 2nd July 2024
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Posted 5 months ago
I wish I could have given a five-star review. Service was good, until one of the items I purchased was lost by TNTFedex. It's now been over 2 weeks already since my purchase and I still haven't got any news on where my package is, and there's no refund and no replacement item was shipped.
Helpful Report
Posted 5 months ago
Hi Unfortunately the bench that was due to arrive with your purchase was lost during transit. Once we were made aware of this we offered to send a replacement (we reserved one until we heard back from you) and when you confirmed that you would prefer a refund, we issued that immediately. Cathy
Posted 4 months ago
Fast delivery, good service on the phone and online, competitive prices.
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Posted 5 months ago
Rimmers Music is rated 4.8 based on 4,202 reviews