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Rimmers Music Reviews

4.8 Rating 4,215 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,215 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Write Your review

Anonymous
Anonymous  // 01/01/2019
Bought a fender-flea-roadworn-jazz-bass-pink. Perfect service. Amazing instrument. A++
Helpful Report
Posted 4 years ago
The guitar was delivered sooner than expected and in good condition. Playable out of the box and sounds wonderful.
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Posted 4 years ago
Trouble free and quick ordering and delivery. I'm very pleased with the amp I bought. Thanks.
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Posted 4 years ago
Short version: excellent, efficient service. I was looking for a second hand Steinberger Spirit GT Pro but came across a listing on Rimmers music for an ex-display model for not much more than the cost of a good second hand one. I tried phoning to ask about details of the guitar's condition, but they were not taking phone calls due to covid-19. There was an option to ask questions by email, but I decided to just take a punt and place an order as there was a 14 day return option. I ordered the guitar on the Tuesday afternoon and received it first thing on the Thursday morning with an email apologising for the delay. The guitar was in pristine, new condition - not a single scuff, scratch, or blemish - and was perfectly setup (intonation, action etc.) It came well packaged in the original Steinberger box, with a brand-new gig bag and came complete with the original manual, tremolo arm etc. Every single aspect of this order has impressed me and I will certainly be using Rimmers music again in the future.
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Posted 4 years ago
I ordered a electric drum kit and paid online on a tuesday .about 5 oclock .about 8 oclock i just checked that the delivery was for the next day .then i realized i had ordered the wrong one .i panicked thinking its going to cost me a fortune to send back .on wednesday morning i phoned the shop in leyland .and spoke to guy named marty .what a guy .he new i was stressed out about my order being delivered that day . He was so calm proffesional and said Leave it with me while i wiil sort this out for you . He phoned me back about 1hr later and said to me all sorted the one that you wanted to order .will be with you today .i was so happy that he had sorted this out for me in such a short time Thanks marty you are a star man πŸ‘πŸΌπŸ‘πŸΌπŸ‘πŸΌ very happy customer
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Posted 4 years ago
I bought a Roland piano recently - after placing the order on a Saturday it arrived the following Tuesday. Even more remarkable since I live in London. Amazed at the speed of delivery and very happy with the piano. The delivery driver helped bring the boxes into the house and took the pallet away. Very happy with the whole process and the piano was the best price I was able to find after shopping around quite a bit! Will recommend Rimmers Music for sure!
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Posted 4 years ago
Kawai KDP110 digital piano arrived very quickly. Order process from rimmers was smooth and the price of the package (piano plus stool and headphones) was the lowest available. The piano itself is great. Putting the stand together was harder work than it should have been due to some of the pre-drilled holes for screws not being big enough (but easily sorted). Overall, great price and great service.
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Posted 4 years ago
Rimmers Music are efficient , professional with excellent customer service .
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Posted 4 years ago
I was looking for a specific guitar and found it at Rimmers cheaper than anywhere else online. Buying it was easy and it arrived next day, perfectly packaged.
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Posted 4 years ago
Purchased NEW Fender Mustang via Online Shop during restrictions. Great Guitar - Great Price - Great Service Will shop again. 5*****
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Posted 4 years ago
Excellent service. I chose the digital piano from online reviews and specifications. Being nervous about visiting the store due to the covid virus, I was nonetheless delighted with my purchase and the ordering and delivery process.
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Posted 4 years ago
Great service with quality products, at great prices recommend to all a must see site
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Posted 4 years ago
Good help when I rang the store, Fast promp delivery, came early on a Saturday delivery day
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Posted 4 years ago
Fast and efficient service. Thanks
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Posted 4 years ago
Very disappointed with Rimmers customer service. I bought the piano with chipped key and was phoning them first no answer. Then sent couple of emails and only replied after my third one. Then said it is classified as an accidental damage not covered by warranty and that I responded late!!! required video from the day of unpacking the piano when there is no obligation to do so when a customer buys something. Terrible. Don not buy from this shop. Not recommended at all.
Helpful Report
Posted 4 years ago
Hi You didn’t contact us until 14 days after you received and built the piano,. We didn’t ask for a video, you said you had a video of you opening the piano showing the key chipped, which you were then unable to provide. We then contacted Kawai who confirmed this must have been accidental damage and were unable to replace on that basis. We did supply details for someone who could repair it for you Regards Cathy Cathy
Posted 4 years ago
Very helpful friendly , very pleased with piano purchase.
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Posted 4 years ago
Great store good comunication and super fast delivery (hampered by Argos click n collect who failed to inform me it had arrived for two days ) guitar well set up and gigable out of the box .Just need gigs now lol cheers guys n gals at Rimmers
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Posted 4 years ago
Product came promptly and is just the job, thank you.
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Posted 4 years ago
Excellent service, had to wait for order but kept informed at all times. Good prices. Thanks
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Posted 4 years ago
Good correspondence, quick delivery and good packaging. Courier could not find us the first time and didn't bother to phone me so I had to chase up the package but that was no fault of Rimmers Music.
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Posted 4 years ago
Rimmers Music is rated 4.8 based on 4,215 reviews