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Rimmers Music Reviews

4.8 Rating 4,233 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,233 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Write Your review

Rimmers Music 5 star review on 17th February 2025
Matthew
Rimmers Music 5 star review on 17th February 2025
Matthew
Rimmers Music 5 star review on 17th February 2025
Matthew
Rimmers Music 5 star review on 19th January 2025
Nor
Rimmers Music 5 star review on 9th January 2025
Ruwan
Rimmers Music 5 star review on 9th December 2024
Angela
Rimmers Music 5 star review on 26th September 2024
Hugh
153
Anonymous
Anonymous  // 01/01/2019
Purchased a second hand Spur guitar as a refurb project. Product as described. Delivered promptly and well packaged.
Helpful Report
Posted 4 years ago
Great service, quality genuine products - even sorted out a total breakdown of the courier service extremely well. Would definitely recommend giving these guys a look if you need any musical equipment.
Helpful Report
Posted 4 years ago
Really happy with my purchase and Andrew in your Southport store was fantastic. He did a great job of running through everything with me and helped me get a delivery date that worked for me. He also wrapped the guitar really well and I was surprised that he didnโ€™t stop at just bubble wrapping the guitar case but also protected the guitar inside the case too. Top notch! Canโ€™t praise him enough!
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Posted 4 years ago
Best price on Web, and free next day delivery. Excellent Customer service. Item out of stock but emailed when available. Requested if still wish to purchase and once ordered, delivered immediately.
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Posted 4 years ago
Excellent delivery - good customer service.
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Posted 4 years ago
excellent customer service and prompt delivery. Besides, courier service of TNT is very helpful who help to deliver the digital piano to my flat.
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Posted 4 years ago
Amp arrived quickly well packaged. Purchased from Rimmers before always good service
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Posted 4 years ago
Very fast delivery. Perfect service.
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Posted 4 years ago
Easy and straight forward transaction. Arrived early
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Posted 4 years ago
Purchased Practice Bass amp. Cheapest price online and next day free delivery. Excellent service and helpful staff. Highly recommended.
Helpful Report
Posted 4 years ago
A great team who went the extra mile in my purchase, holding on to my order until it was convenient for me, maintaining great contact - I don't know how many members of the team I was in communication with (perhaps 4 people?), but they all stepped up to the plate. Can't recommend the company higly enough.... support them, the music community needs 'em! Thanks guys.
Helpful Report
Posted 4 years ago
Many thanks to Adam and the Liverpool staff for their help and advice in choosing a digital piano . We are very pleased with the choice made and are looking forward to many years of happy playing.
Helpful Report
Posted 4 years ago
Many thanks to Adam and the Liverpool staff for their help and advice in choosing a digital piano . We are very pleased with the choice made and are looking forward to many years of happy playing.
Helpful Report
Posted 4 years ago
Great guitar and delivered quicker than expected. Price wise they were the cheapest I found on the internet. Couldnโ€™t be happier! Thank you Rimmers!
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Posted 4 years ago
Excellent service.
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Posted 4 years ago
Bought a fender-flea-roadworn-jazz-bass-pink. Perfect service. Amazing instrument. A++
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Posted 4 years ago
The guitar was delivered sooner than expected and in good condition. Playable out of the box and sounds wonderful.
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Posted 4 years ago
Trouble free and quick ordering and delivery. I'm very pleased with the amp I bought. Thanks.
Helpful Report
Posted 4 years ago
Short version: excellent, efficient service. I was looking for a second hand Steinberger Spirit GT Pro but came across a listing on Rimmers music for an ex-display model for not much more than the cost of a good second hand one. I tried phoning to ask about details of the guitar's condition, but they were not taking phone calls due to covid-19. There was an option to ask questions by email, but I decided to just take a punt and place an order as there was a 14 day return option. I ordered the guitar on the Tuesday afternoon and received it first thing on the Thursday morning with an email apologising for the delay. The guitar was in pristine, new condition - not a single scuff, scratch, or blemish - and was perfectly setup (intonation, action etc.) It came well packaged in the original Steinberger box, with a brand-new gig bag and came complete with the original manual, tremolo arm etc. Every single aspect of this order has impressed me and I will certainly be using Rimmers music again in the future.
Helpful Report
Posted 4 years ago
I ordered a electric drum kit and paid online on a tuesday .about 5 oclock .about 8 oclock i just checked that the delivery was for the next day .then i realized i had ordered the wrong one .i panicked thinking its going to cost me a fortune to send back .on wednesday morning i phoned the shop in leyland .and spoke to guy named marty .what a guy .he new i was stressed out about my order being delivered that day . He was so calm proffesional and said Leave it with me while i wiil sort this out for you . He phoned me back about 1hr later and said to me all sorted the one that you wanted to order .will be with you today .i was so happy that he had sorted this out for me in such a short time Thanks marty you are a star man ๐Ÿ‘๐Ÿผ๐Ÿ‘๐Ÿผ๐Ÿ‘๐Ÿผ very happy customer
Helpful Report
Posted 4 years ago
Rimmers Music is rated 4.8 based on 4,233 reviews