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Rimmers Music Reviews

4.8 Rating 4,215 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,215 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Write Your review

Anonymous
Anonymous  // 01/01/2019
Very pleased with the service , will recommend on and certainly use again. Thankyou .
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Posted 3 years ago
good price good customer service and fast delivery
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Posted 3 years ago
First order from rimmers ,in stock and free next day delivery, everything as promised would definitely recommend.
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Posted 3 years ago
Excellent service. Very happy with my purchase.
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Posted 3 years ago
I ordered and Rimmers sent the piano outsame day for delivery the next day, it was in perfect condition and I love this instrument. Customer service were so helpful prior to my order and I would shop with Rimmers again.
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Posted 3 years ago
Friendly service. Kept me informed about my order and delivered in a speedy manor.
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Posted 3 years ago
Very pleased with my purchase and service thank you
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Posted 4 years ago
The Piano arrived much sooner than expected! We bought the Casio 470 a beautiful instrument and it's great for the whole family - beginners and intermediate players. I strongly recommend Rimmers - they are super reliable and replied instantly to any questions we had.
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Posted 4 years ago
All good fast efficient delivery!
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Posted 4 years ago
Order process easy, keyboard arrived as promised, communication very good, competitive price.
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Posted 4 years ago
Great Price Great Product Great Service Well Done Rimmers
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Posted 4 years ago
Ordered a Casio digital piano. Price matched anything else I had found online. I ordered at 1.30pm and the piano was delivered by 9.00am the next day - amazing ! Since then I had a couple of questions regarding how to access the free lessons and the Rimmer Music staff when I called were really friendly and helpful. Overall a great experience
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Posted 4 years ago
Quick delivery, items exactly as per description. Highly recommend
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Posted 4 years ago
Awfully experience....4 attempts of delivery because of staff' lack of communication. I have an online account with my correct address, they dispatched my amplifier to DPD with incomplete address ( missing flat number) so delivery driver returned the parcel 3 times, A stressful experience, communication with Rimmers Music only through Contact form not phone calls,( not phone number allocated for Customer service), phone calls to DPD every single day, back and forth ....After 4th attempt I am getting the amplifier, again lack of checking before dispatching. Power supply cable has a plug pin broken twisted and broken. Until cable arrive the amplifier can not be checked.
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Posted 4 years ago
Hi Not fair to write this review, the only reason the delivery went wrong in the 1st place was because the customer had missed their flat number off their order. We contacted DPD to get it amended and it did take a little longer to reach you. With regard to the damaged plug, we immediately sent a replacement. We couldn't have done more to sort this out for you Cathy
Posted 4 years ago
Really like the Yamaha APXT2 guitar. Great service from Rimmers Music, many thanks
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Posted 4 years ago
Firstly, the delivery was prompt. However, I received a piano of different colour. And now I lost communication with after sale team.
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Posted 4 years ago
Hi We know we sent the wrong colour which we spoke to you and understood you wanted to keep that colour with a partial refund which we have issued. If you have any questions contact us at orders@rimmersmusic.co.Uk Regards Cathy
Posted 4 years ago
This is the first time I've had dealings with Rimmers Music and would 100% recommend. I actually had my guitar within 24 hours of making my purchase and was kept informed all the way through 10/10 for customer service
Rimmers Music 5 star review on 19th January 2021
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Posted 4 years ago
Bought a keyboard on line. Was delivered on time without issue. Very pleased. Would use them again
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Posted 4 years ago
Excellent service with a very prompt delivery. Items were packaged to a very good standard. Thrilled with the piano would not hesitate to recommend Rimmers Music.
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Posted 4 years ago
Good deals here
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Posted 4 years ago
Rimmers Music is rated 4.8 based on 4,215 reviews