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Rimmers Music Reviews

4.8 Rating 4,202 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,202 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Write Your review

Rimmers Music 5 star review on 9th December 2024
Angela
Rimmers Music 5 star review on 26th September 2024
Hugh
Rimmers Music 5 star review on 23rd July 2024
Josh
Rimmers Music 5 star review on 2nd July 2024
David
Rimmers Music 5 star review on 2nd July 2024
David
Rimmers Music 5 star review on 30th June 2024
Anonymous
Rimmers Music 5 star review on 27th June 2024
Anonymous
148
Anonymous
Anonymous  // 01/01/2019
Bought a keyboard from Rimmer's,cheapest on the net.Delivery company let them down on the original date,but shipment was completed the following day,so all in all a good experience,and they did apologise.
Helpful Report
Posted 1 year ago
Rimmers music .CO.UK do not deliver to northern ireland because, "There are no couriers available in your chosen country"... That COUNTRY is the same as yours, the united kingdom. Unbelievable... Except those mainlanders love treating northern ireland like we are not part of the same country. Bravo
Helpful Report
Posted 1 year ago
Hi Sorry if you aren't happy with the message you received. Unfortunately we have a limitation on the message that our website offers for deliveries to Northern Ireland. The couriers charge substantially more to deliver to Northern Ireland, which means that we aren't able to offer that area to customers as it isn't viable. Kind regards Cathy
Posted 1 year ago
Very good reliable service!
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Posted 1 year ago
Delivery quick, item as described. Be warned any returns are not as simple as described, will cost you a lot of money!!!!
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Posted 1 year ago
Really helpful videos that helped me make a good decision given that I don't live near a music shop. Excellent price and super-fast delivery. Fabulous service all round.
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Posted 1 year ago
Have always been very helpful and friendly,would recommend.
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Posted 1 year ago
We bought a digital piano from Rimmers and were very impressed at how helpful they were when we were trying to make a decision. Also, delivery was super fast!
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Posted 1 year ago
Ordered a digital piano from their website and it was in my apartment and set up within 24 hours. Dead quick delivery. Absolutely no complaints.
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Posted 1 year ago
Very happy with the process of buying on-line which was helped by watching the video reviews of the digital piano. Deighted with my purchase. Big Thankyou to Lucy at Rimmers Returns for her help with delivery problems. This is not a reflection on Rimmers Music who were great.
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Posted 1 year ago
I am very happy with my purchase and the friendly attitude of the staff. However, I was a little disappointed that the delivery company chosen (TNT) would not bring the keyboard (which was quite heavy) up to my third floor flat, only to the front door of my building.
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Posted 1 year ago
First class service
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Posted 1 year ago
Quick and well packaged delivery. Very happy with my purchase and would use again. Thanks!
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Posted 1 year ago
Fantastic service , ordered Tuesday and received my new Yamaha keyboard on Wednesday. When I spoke to Rimmers on the phone they were really helpful. and also the price for the keyboard was the best I could find online. I would highly recommend them
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Posted 1 year ago
Rimmers Music offered a good deal on my keyboard and delivered the item quickly. The keyboard was very well packaged.
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Posted 1 year ago
Changed my mind after ordering over the weekend and feared getting the wrong piano, having emailed them with my requirements, they contacted me in time to make the expected additional payment and dispatched it to arrive exactly as expected. Great performance by Rimmers.
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Posted 1 year ago
Quick and efficient service on the whole however some confusion about the delivery date
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Posted 1 year ago
Best price in the country and communication was top-notch, slight delay due to the courier but was kept informed every step of the way, can't fault Rimmers at all, will be purchasing everything music related from them from now on.
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Posted 1 year ago
Purchased a Boss Acoustic Singer live amp. Arrived in 3 days with free delivery. Great amp, great price (almost £50 cheaper than anywhere else online), and great delivery. I was given a one hour delivery slot and it came within 5 minutes of the start. Very satisfied.
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Posted 1 year ago
Great service, fair price!!!
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Posted 1 year ago
Left a message via the website on a Wednesday evening asking about delivery options for a Roland Fantom and got a callback first thing the next morning. Very helpful on the phone so I purchased there and then for delivery Friday after 11.00 am as I would be home from work just after then. It is most unusual for a courier to wait any time at all, the TNT driver had been waiting an hour! Best purchase and delivery service I have ever had. Thank you Rimmers Music, I will be buying from you again.
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Posted 1 year ago
Rimmers Music is rated 4.8 based on 4,202 reviews