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Rimmers Music Reviews

4.8 Rating 4,213 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,213 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Write Your review

Rimmers Music 5 star review on 9th January 2025
Ruwan
Rimmers Music 5 star review on 9th December 2024
Angela
Rimmers Music 5 star review on 26th September 2024
Hugh
Rimmers Music 5 star review on 23rd July 2024
Josh
Rimmers Music 5 star review on 2nd July 2024
David
Rimmers Music 5 star review on 2nd July 2024
David
Rimmers Music 5 star review on 30th June 2024
Anonymous
149
Anonymous
Anonymous  // 01/01/2019
Piano stool sent promptly and as described, well packaged and good quality. Recommended.
Helpful Report
Posted 1 year ago
Order a budget encore blaster bass guitar and amp pack. This came the next day which was amazing. I have played the guitar for many years and fancied a go at bass playing. I know this guitar is budget but amazed how it can be bought and delivered for this excellent price amp works great and the guitar was even in tune when I opened the box. The neck was straight, body paint nicely done, tuners seem budget but good , pick ups are more than sufficient. There was a few minor imperfections on the head stock but for the price this was amazing. This would make a great beginner bass for adults or kids. Thank you. R Noyes
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Posted 1 year ago
Great service
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Posted 1 year ago
Despite delays re musical instrument manufacturing was kept updated by team at Rimmers
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Posted 1 year ago
Great service
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Posted 1 year ago
Exceptional customer service - friendly, fast, and so very insightful. With the help of Pete on the phone from Edinburgh, and the brilliant Graham on YouTube, I decided on the Yamaha YDP-145 Digital Piano in rosewood. Reassuring and trustworthy service. 100% recommend this warm and knowledgeable company.
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Posted 1 year ago
Helpful staff on the phone. Ordered on line without problem Delivery arrived as scheduled. Pleased with purchase
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Posted 1 year ago
Even though I haven’t tried the boss acoustic singer amp as yet, the service and delivery was perfect, the price also was competitive. I will probably be using this company for my future musical needs.
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Posted 1 year ago
This five star review of Rimmers Music is really well deserved. I've recently part-exchanged a Yamaha electric piano for a new Yamaha electric piano. I purchased the original piano from them and at that time I couldn’t get to a store in person so I did the whole process over the telephone and through email, with great success. This time I decided to go the same route and contacted Rimmers customer service to get some help. Upon sending my initial email, I received a phone call within just a couple of hours from Andrew at Rimmers. We discussed the technical requirements I needed in the new piano and Andrew presented the details of various models that would cover my needs. Within a short time we had finalised the new model and accessories and agreed the final arrangements for the collection of the part exchange and the delivery of the new replacement. Andrew handled the whole process brilliantly, keeping me informed of every aspect by phone and with confirmations by email. Every part of the business between us went very smoothly indeed, with completion being achieved exactly as and when requested. I send my personal thanks to Rimmers Music and to Andrew for their professional and friendly attention to my musical requirements and for the five star experience they delivered.
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Posted 1 year ago
I just bought a CLP735 from Rimmers, which I'm delighted with. For me, it's most important to know I can talk to the seller, receive advice and help both before and after purchase. In this regard, I found Rimmers are brilliant. It gives me confidence to know I get these value added services when making a big purchase. Thank you Rimmers.
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Posted 1 year ago
Easy online ordering, good price. Guitar arrived next day. Highly recommended.
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Posted 1 year ago
Excellent help and support fro the friendly And very knowledgeable Manager. Communication via phone and email was promptly and appropriately responded to.
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Posted 1 year ago
5 star service! I felt looked after and everything went very smoothly. Thoroughly enjoyed dealing with Pete in the Edinburgh store to arrange the delivery of my new Kawai CA701. Would recommend.
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Posted 1 year ago
Bought a keyboard from Rimmer's,cheapest on the net.Delivery company let them down on the original date,but shipment was completed the following day,so all in all a good experience,and they did apologise.
Helpful Report
Posted 1 year ago
Rimmers music .CO.UK do not deliver to northern ireland because, "There are no couriers available in your chosen country"... That COUNTRY is the same as yours, the united kingdom. Unbelievable... Except those mainlanders love treating northern ireland like we are not part of the same country. Bravo
Helpful Report
Posted 1 year ago
Hi Sorry if you aren't happy with the message you received. Unfortunately we have a limitation on the message that our website offers for deliveries to Northern Ireland. The couriers charge substantially more to deliver to Northern Ireland, which means that we aren't able to offer that area to customers as it isn't viable. Kind regards Cathy
Posted 1 year ago
Very good reliable service!
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Posted 1 year ago
Delivery quick, item as described. Be warned any returns are not as simple as described, will cost you a lot of money!!!!
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Posted 1 year ago
Really helpful videos that helped me make a good decision given that I don't live near a music shop. Excellent price and super-fast delivery. Fabulous service all round.
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Posted 1 year ago
Have always been very helpful and friendly,would recommend.
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Posted 1 year ago
We bought a digital piano from Rimmers and were very impressed at how helpful they were when we were trying to make a decision. Also, delivery was super fast!
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Posted 1 year ago
Rimmers Music is rated 4.8 based on 4,213 reviews