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Rimmers Music Reviews

4.8 Rating 4,234 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,234 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Write Your review

Rimmers Music 5 star review on 17th February 2025
Matthew
Rimmers Music 5 star review on 17th February 2025
Matthew
Rimmers Music 5 star review on 17th February 2025
Matthew
Rimmers Music 5 star review on 19th January 2025
Nor
Rimmers Music 5 star review on 9th January 2025
Ruwan
Rimmers Music 5 star review on 9th December 2024
Angela
Rimmers Music 5 star review on 26th September 2024
Hugh
153
Anonymous
Anonymous  // 01/01/2019
Excellent service by the friendly Vanessa at the Liverpool store. Gave me all the time I needed to try different instruments and was very patient and extremely helpful. I will be going back there for sure next time I need an instrument or accessories. 10/10 for Vanessa.
Helpful Report
Posted 6 years ago
I have given a good score because the item was not delivered next day as promised repeatedly. It was delivered the next day (which was Saturday am) which was very impressive but I had to call three times to organise it. The first time the male operator organised the delivery but didn't put the right time on, am was promised but they put it on for anytime that day. A big thank you to Deborah who not only sorted the problem but was so easy to deal with. If it wasn't for Deborah the score would have dropped to poor / acceptable.
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Posted 6 years ago
Very happy indeed with the helpful staff (especially Millan!) and the manager who also helped with my flute purchase. I needed a lot of advice having not bought a new flute in over 30 years!!! The guys were happy to help and gave me an excellent price - thank you :)
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Posted 6 years ago
good selection great prices and fast delivery
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Posted 6 years ago
Got an incredible deal on a discontinued Esp-ltd H-1001 FR guitar that I’d been attempting to buy through other outlets for over a year. An extremely helpful staff member guided me through the purchase with ease. Overall, a very satisfied customer, Rimmers music will be my first port of call next time I get the itch to add a new guitar to my collection!
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Posted 6 years ago
Great deal Quick & Easy Great Product Great Store 5 *****
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Posted 6 years ago
Great customer service as always.Knew the guitar I was interested in from last visit to the shop.Happy customer.
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Posted 6 years ago
I bought a single bass string. They had it in stock. It arrived quickly and the price was fair. What more can you ask for?
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Posted 6 years ago
Pretty good. Ordered on the internet and everything arrived quickly through a courier. The only issue I'd say is I bought a drum kit with the 'starter package' which included a drum stool and headphones. If you're also cosidering that don't bother - the headphones are dreadful and you'll end up wishing you'd saved more to buy a proper drum stool.
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Posted 6 years ago
Ordered a piano cover. Good communication, quickly despatched and excellent quality product. Very happy.
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Posted 6 years ago
Super service, dealt with Sam at Blackburn, buying a Yamaha P25 digital piano bundle. Despite me, changing the delivery date 3 times, he organised it superbly. I would definitely recommend to friends and go back and buy again from Rimmers Music.
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Posted 6 years ago
As described. Excellent value for money. Speedy delivery. Thanks.
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Posted 6 years ago
Totally satisfying experience: allowed to shop at leisure, expert advice given when I needed it, well-treated by welcoming and friendly staff, safe delivery of the instrument to my home by quality, friendly team. Result: one happy musician! Thank You.
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Posted 6 years ago
A very excellent service and quick delivery! I will order from here again!
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Posted 6 years ago
Rimmer are brilliant...Digital Piano dispatched for next day delivery. Courier company they use not so brilliant. Got a 12-2 delivery slot from Panther courier company (lots of text and email reminders) and they turned up at 5 pm. No communication about the serious delay!
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Posted 6 years ago
Great range of products. Prices are good. Customer service and delivery great. Website could be a bit nicer.
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Posted 6 years ago
Received emails from Rimmers Music which were totally inaccurate and misleading. I was informed by your emails that I requested a change in delivery instructions and was mentioned an address in UK and delivery date. All the info mentioned in your emails were totally puzzling to me especially about my address as being in the UK. The only accurate information I received were from eBay and DHL which promptly delivered as the date and time mentioned in their emails.Apart from the puzzling emails, I am glad that I received the item in good order.
Helpful Report
Posted 6 years ago
We are very sorry this customer is not happy with our service. Looking into the order I can confirm the order placed was delivered on time. We will look into the emails the customer recieved that confused them. The feedback it a little harsh considering the item ordered was delivered within 24 hours.
Posted 6 years ago
Totally satisfied with the experience at Liverpool store. Efficient, organised, and most pleasant staff allowed me to browse at leisure and gave expert advice. Satisfied with my piano purchase followed by safe and pleasant delivery by true experts. Over all, happy I chose Rimmers Music. Thank You!
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Posted 6 years ago
I'm very happy with the service. Good communication and friendly staff. My ordered toke a bit long to come due to out of stock but it was worth waiting for. The guitar is absolutely beautiful. I will use this company again and recommend it to friends. Thank you & best wishes! Nida Taylor
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Posted 6 years ago
Excellent communication, extremely fast delivery, very very happy with turntable would definitely recommend and use this business again.
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Posted 6 years ago
Rimmers Music is rated 4.8 based on 4,234 reviews