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Rimmers Music Reviews

4.8 Rating 4,234 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,234 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Write Your review

Rimmers Music 5 star review on 17th February 2025
Matthew
Rimmers Music 5 star review on 17th February 2025
Matthew
Rimmers Music 5 star review on 17th February 2025
Matthew
Rimmers Music 5 star review on 19th January 2025
Nor
Rimmers Music 5 star review on 9th January 2025
Ruwan
Rimmers Music 5 star review on 9th December 2024
Angela
Rimmers Music 5 star review on 26th September 2024
Hugh
153
Anonymous
Anonymous  // 01/01/2019
Great price Great service!!!
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Posted 6 years ago
Excellent Prices, Excellent Customer Service and Excellent Advise. Can't fault Rimmers Music.
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Posted 6 years ago
Pleased with product Good service. Product arrived the next day. Would recommend Thank you
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Posted 6 years ago
Online order of amp quick despatch and good imformation on delivery time
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Posted 6 years ago
Helpful and informed service
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Posted 6 years ago
An excellent company to buy from that I would highly recommend!!
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Posted 6 years ago
Good fast delivery and great product
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Posted 6 years ago
Good instrument, great price and delivered a day early. First time I’ve used Rimmers, it won’t be the last!
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Posted 6 years ago
thank you.
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Posted 6 years ago
Informative and user friendly website, Chatline for queries very helpful. Very competitive prices for quality products. Superb delivery within 24 hours by polite and efficient courier.
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Posted 6 years ago
I thought I would support my High Street store by purchasing my grandsons Mini Squire Strat guitar, cost £125. Cheaper on the internet between £11 to £15 from several suppliers. My first visit they ordered the guitar of which I paid in full. However, on collection the Store Manager sorted the invoice etc. I asked him politely would there be any chance of a free plectrum. ‘No’ was the answer as he smiled and said we don’t give anything for free. What is the cost to them, maybe 50p, a £1 at most. Thanks for nothing. Never again!
Helpful Report
Posted 6 years ago
This feedback is bit unfair. As they have stated we were over £10.00 cheaper than the nearest competitor. They purchased the guitar from us and them asked us to give them £1.00 of extra goods at the till for free. Our staff were very polite but had to say no. Its like going to ASDA paying for all your shopping and then saying can I have this bar of chocolate for free, what do you think they would say? This feedback is not reasonable.
Posted 6 years ago
Item was not in stock as stated so had to wait. Item was a gift but arrived unpackaged, no bag or wrapping of any discription to desquise what the item was. Item was clearly visible for all to see including the gift recipient thus spoiling any surprise.
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Posted 6 years ago
We are very sorry this customer is not hapoy. We do not offer a wrapping service at the moment. We sent the item to the customer in the packaging it came to us in.
Posted 6 years ago
very quick service and the best price online
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Posted 6 years ago
Lovely service. I called first to check they had the items I wanted as I had another online company let me down. The first guy I spoke to was very friendly and helpful. So I decided I would place an order with them. My delivery address was different to my billing address (a Christmas surprise) and another guy called me to check I hadn’t made a mistake. This is really good service and a refreshing change compared to other online companies who you don’t even speak to. It reassured me lots. They delivered on the day they said they would. The whole service experience was 5*. I will recommend them, and use again in the future. Thank you Rimmers!! 😊
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Posted 6 years ago
Just purchased a Vox mini amp,(not in stock), arrived in 3 days, highly recommended.
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Posted 6 years ago
You were initially out of stock of the item that I had pre-paid for, which wasn't good practise. However, the man who phoned me to explain was very pleasant and knowlegeable, and managed to upgrade me to a keyboard that he considered to be of a better quality. I have yet to see how good the sound on the keyboard is, as it is a Christmas present for my grandson.
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Posted 6 years ago
Excellent delivery time, only took 22 hours to arrive! Great service.
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Posted 6 years ago
Amazing service and communication. Product brought on black Friday but it was out of stock when they spoke to the warehouse. Multiple communications later, they ensured that the product arrived in time for my son's 18th birthday. I would definitely shop here again. Class service - thanks!
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Posted 6 years ago
Great choice of products, delivered quickly, I’m very happy and will shop with Rimmers again.
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Posted 6 years ago
THANKS
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Posted 6 years ago
Rimmers Music is rated 4.8 based on 4,234 reviews