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Rimmers Music Reviews

4.8 Rating 4,215 Reviews
95 %
of reviewers recommend Rimmers Music
4.8
Based on 4,215 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Rimmers Music Reviews

About Rimmers Music:

Rimmers Music (Est.1978) has an excellent reputation and is regarded as one of the best Musical Instrument Retail Company’s in the UK.

We deal with large amounts of goods on a daily basis via our physical stores, established mail order website www.rimmersmusic.co.uk and dedicated education sales division with education catalogue (distributed to over 26,000 schools and Music Services all over the country). 
We also have stores on EBAY and Amazon retailing musical instruments. 

Retailing both new and used equipment Rimmers Music has a reputation for offering competitive prices (always with long guarantees for peace of mind) and excellent part exchange prices. 
We also buy old instruments to recycle and sell, enabling our customers get a refurbished bargain and also help the environment. 

We price check daily to ensure we are giving you the best deal possible. If you find a better deal than we offer we would be very surprised and like to hear about it.

We offer delivery and collection services for all products to make the process of getting your new instrument and part exchanging your old instrument easy. We use next day delivery and collection services for most items, via various courier companies we have accounts with.

Via these couriers we give tracking information for timed delivery slots (in most cases). We also sell specialist items that require an additional level of delivery service, items such as acoustic upright or grand pianos. These specialist delivery items are delivered by our trained team of experts who know how to handle items of this nature, are fully insured, professional and give our customers the installation with the care and attention they deserve.

We sell a huge range of musical instrumentssuch as acoustic guitars, electric guitars, bass guitars, guitar amplifiers, acoustic pianos (upright and grand), electric pianos, acoustic drum kits, electric drum kits, digital keyboards, synthesizers, percussion, DJ equipment, PA systems, World percussion such as Djembes and Cajons, classroom equipment such as glockenspiels and maracas, accessories and much more.  We sell in the region of 350 different musical instrument brands from many distributors and suppliers such as Yamaha, Roland, Korg, Casio, Alesis, Kawai, Mapex, Meinl, Taylor, Takamine, Mahalo, Nord, Blackstar, Fender, Squier, Stentor, Paiste, Steinway, ESP, Vox, Pearl, Tama, Faith, Valencia, Carlsbro, Vintage, Jupiter, Odyssey, Encore, HK Audio, Boss, Peavey, Focusrite, Epiphone by Gibson and many more. We are the one stop music store withmusical instruments for all the family.

Our customer service team are excellent, they are trained daily on the musical instruments we sell and can guide you all the way to the instrument you need, with simple expert advice. We pride ourselves on our knowledge and service we offer our customers. We want you to recommend us to all your friends and family and we can only achieve this by giving you customer care beyond your expectations, we aim to do this each and every time you contact our company.

Offering affordable easy payments with Low Rate Finance companies for many years, we have made it easy for our customers to get the instrument of their dreams. We offer 0% interest free credit and low finance rate options on all orders of £250.00 or over, available both online and in store with usually instant decisions. We aim to make the musical instrument you want as affordable to you as possible, as fast as possible.

We have established Rimmers Music Schools at each of our branches with hundreds of satisfied students of all age groups from 5 years old to 95 years old. Our music studios are purpose built by us and fully stocked with the latest equipment for you to use. We are also London College of Music and Rock School examination centres (and are highly respected by both), although taking exams is optional. We want you to have your lessons and enjoy them, some people like exams some don’t, we will teach you at your pace in the styles you want to learn, or take you through the exams of your choice. All our tuition is via private one to one lessons so you do not have to worry how you look or sound, just have fun. We will help and guide you all the way. Some of our staff also work as College Lecturers, which again re-enforces our background and knowledge in this area. All our teachers are DBS checked for security on a regular basis and many have students that have returned each week for lessons for many years, constantly improving to higher and higher playing standards and improving the knowledge they have. We offer all our customers a Free Lesson in our Rimmers Music School on the instrument of their choice. We currently teach piano, keyboard, acoustic guitar, classical guitar, bass guitar, drums, percussion, singing/vocal coaching, clarinet, saxophone, flute, ukulele, mandolin, banjo, violin and music theory. Basically we can teach you to play to a high standard and all the music theory to go with it. For customers who cannot get to our music school (and customers who can) we allow access to our exclusive online lessons we have created free of charge 24 hours a day.

To conclude, Rimmers Music is a reliable musical instrument retail company with excellent value for money products from all the top brands and manufacturers and we can also teach you how to play.

Visit Website

Phone:

01772 622111

Email:

marketing@rimmersmusic.co.uk

Location:

Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington,
Rimmers Music LtdUnit 18 Centurion Ind. EstateFarington
Lancashire
PR25 4GU

Write Your review

Anonymous
Anonymous  // 01/01/2019
A couple of initial queries I made using the message facility were answered really quickly. I then placed an order for a keyboard bundle late on a Monday night and it was all delivered in tact by Wednesday. I think that's all pretty good customer service. Now I just have to learn to play!
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Posted 4 years ago
What an great shop! I emailed them a couple of times about a guitar I was interested in and they got back to me immediately with all the info I needed. So I ordered my guitar, it arrived sooner than expected and I'm super happy with it. I'd defo shop here again, this place is awesome!
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Posted 4 years ago
Very good price on a guitar, arrived promptly and without problems.
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Posted 4 years ago
Fantastic service, arrived next two days.
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Posted 4 years ago
The product I ordered turned up very quickly and is a perfect fit for my keyboard. Flawless service!
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Posted 4 years ago
Super friendly bunch of guys and helpful and knowledgeable to boot. The best prices around. FACT. Was a pleasure doing business with them.
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Posted 4 years ago
Well what can I say?! the experience was delightful. Placed my guitar order online on Sunday during the lockdown. On Monday, Rimmers Music advised me that the guitar was in transit. On Tuesday morning, the guitar arrived at my home in Inverness all the way from Lancashire. What wonderful service. Needless to say, the guitar, a left-handed Fender Stratocaster, is delightful too!
Rimmers Music 5 star review on 18th January 2021
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Posted 4 years ago
Excellent service as is usual. My 4th hassle free purchase from these guys. Oder placed late Friday, stuff arrived 1st thing Monday,,quality courier service too,.
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Posted 4 years ago
Guitar is good, hadn't been set up though as it came wiith rusty strings. No reply to my email about that.
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Posted 4 years ago
Fantastic... super quick response, next day delivery - could not fault their service and pricing ... thanks !
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Posted 4 years ago
Fast delivery good product. Happy to use again
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Posted 4 years ago
Excellent service
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Posted 4 years ago
I have bought 2 items both at a good price and no charge for next day delivery.
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Posted 4 years ago
Top class pedal at very competitive price and quick delivery, beat the completion hands down.
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Posted 4 years ago
Item came the very next day after ordering and was exactly what I was looking for, really recommend!
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Posted 4 years ago
Very clear communication. Quick delivery and competitive prices. All round very good. Would use again.
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Posted 4 years ago
My daughter was delighted with the guitar. Quick service and excellent delivery time! When the time comes for an upgrade we will be back! Thank you!
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Posted 4 years ago
Fast service, fast delivery, what more is there to say?
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Posted 4 years ago
Great delivery and perfect instrument. Thanks a lot!
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Posted 4 years ago
Very good service and fast shipment
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Posted 4 years ago
Rimmers Music is rated 4.8 based on 4,215 reviews