Name: Rightio
Rating: 4.77

“Prompt and helpful service. Problem sorted almost at once. Thank you.”

Posted 6 years ago

Dear Mrs Sheaf, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. At Rightio we understand the importance of our response time to our customers call and so it is great to hear that you were satisfied with our prompt response and the quality of the helpful service that was completed almost at once. Please do feel free to contact Rightio in the future for any of your repair work needs as we will be more than happy to assist you, Best Regards, Fergal

Posted 6 years ago

“Done good job. Very pleased with the service. Would recommend.”

Helpful Report

Posted 6 years ago

Dear Mr Bamforth, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor and improve for the future. We have worked extensively to ensure that our process from booking in work through to its completion is as efficient as possible so it is very pleasing to hear that you were satisfied with the work in which we provided. It is great that you would consider recommending our company as the more people who are aware of Rightio, the more jobs that are completed the Rightio way, Best Regards, Fergal

Posted 6 years ago

“The engineer was thorough, knew his business, was quick and polite. Our plumbing problem got sorted within 30 min. I am happy to recommend this company. 🤗”

Helpful Report

Posted 6 years ago

Dear Mrs Stewart, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. All of our engineers have a minimum of five years worth of experience to ensure that they can carry out repair work to the highest of standards which makes it pleasing that you found our engineer to be thorough, knew his business and completed the work quickly and politely within 30 minutes. It is great that you will recommend our company as the more people that are aware of our company the more jobs that are completed the Rightio way, Best Regards, Fergal

Posted 6 years ago

“After trying to book a " Local Hero " who did not even get in touch I gave Rightio a call, and within a short time I got a call to notify me of an engineer. The service from the first call to the job being completed was spot on and if I ever do need a plumber again these would be the guys I would call.”

Helpful Report

Posted 6 years ago

Dear Mrs Seville, can we please thank you for choosing Rightio as your company of choice after 'Local Hero' let you down as well as for leaving a review of our company as this helps us to check the quality of our service on a day to day basis. We have worked extensively to ensure that our process from booking in work through to its completion is as efficient as possible so it is very pleasing to hear that you were satisfied with the work from the initial call through to the jobs completion. Please feel free to contact Rightio in the future for any of your repair work needs, Best Regards, Fergal

Posted 6 years ago

“Great visit today from the engineer Chris, found our small gas leak quickly and fixed it straight away. Very professional and friendly service. All costs explained up front so no surprises at the end either.”

Helpful Report

Posted 6 years ago

Dear Mr Harrower, firstly we would like to thank you for choosing Rightio for your repair work needs as well as for leaving a review of our company online as this helps us to monitor the service that we provide and to improve our service for the future. We are extremely pleased that you were so impressed by the service that our engineer, Chris , provided you during the diagnostic of the gas leak and its repair at your property and we will be sure to pass on the feedback to our valued engineer! If you would like to receive the same level of service then please feel free to contact Rightio in the future for any of your repair work needs, Best Regards, Fergal

Posted 6 years ago

“How good it was to receive such professional service. Andrew, the engineer, arrived on Saturday as suggested and was able to determine the problem we were having with both the hot water and central heating. Having ordered the necessary parts he returned today, Monday, to complete the repair. Many thanks for your help !!”

Helpful Report

Posted 6 years ago

Dear Mr Hodgson, we would like to thank you for choosing Rightio for your repair work needs as well as for taking the time out of your day to leave a review of the service in which we provided which helps us to monitor and improve for the future. It is very pleasing that you found the service provided to be very professional, with our engineer, Andrew, arriving on Saturday as scheduled to fix the issue with your hot water and central heating. If you would like to receive the same five star service in the future then feel free to contact Righto for any of your repair work needs. Best Regards, Fergal

Posted 6 years ago

“Could not wish for better, perfect service all round from office staff to engineer this is a tenanted property and they communicated directly with the tenant making my life stress free thanks and on a Saturday”

Helpful Report

Posted 6 years ago

Dear Mr Virgo, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor and improve for the future. We have worked extensively to ensure that our process from booking in work through to its completion is as efficient as possible so it is very pleasing to hear that you were satisfied with the perfect service in which we provided with direct communication with the tenant to make your day as a landlord stress free! Please feel free to contact Rightio in the future for any of your repair work needs, Best Regards, Fergal

Posted 6 years ago

“Excellent for emergency. Good, efficient plumber who arrived within time promised and explained everything.”

Helpful Report

Posted 6 years ago

Dear Mrs Miller, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. At Rightio we understand the importance of our response time to our customers call and so it is great to hear that you were satisfied with our response and find our service to be excellent in times of emergencies and the quality of the efficient work completed as a result. Please do feel free to contact Rightio in the future for any of your repair work needs as we will be more than happy to assist you, Best Regards, Fergal

Posted 6 years ago

“Engineer arrived as promised, within about 90 minutes of initial call. We had feared that leak repair would require damage to walls/tiling but the engineer found source quickly and sorted it out without any damage at all. Many thanks.”

Helpful Report

Posted 6 years ago

Dear Mrs Dinsdale, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. At Rightio we understand the importance of our response time to our customers call and so it is great to hear that you were satisfied with our response and the quality of the work completed as a result. Please do feel free to contact Rightio in the future for any of your repair work needs as we will be more than happy to assist you, Best Regards, Fergal

Posted 6 years ago

“I was apprehensive about contacting someone I'd never heard of but your staff made contact with you very reassuring and I was very surprised to get the job done within 3 hours of inquiring. And the two men who came were pleasant and completed the work satisfactorily and in less than half an hour. Many thanks.”

Helpful Report

Posted 6 years ago

Dear Mrs Lewis, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. At Rightio we understand the importance of our response time to our customers call and so it is great to hear that you were satisfied with our response as we were able to attend within three hours of your inquiry with our two engineers completing the work satisfactorily in less than half an hour! Please do feel free to contact Rightio in the future for any of your repair work needs as we will be more than happy to assist you, Best Regards, Fergal

Posted 6 years ago

“Plumber came on time, was very polite, and explained everything he was doing as he went along. Would recommend to others.”

Helpful Report

Posted 6 years ago

Dear Mr Gardner, firstly we would like to thank you for choosing Rightio for your repair work needs as well as for leaving a review of our company online as this helps us to monitor the service that we provide and to improve our service for the future. We are extremely pleased that our Plumber was able to arrive on time whilst being very polite when explaining everything he done when repairing your faulty - we will be sure to pass on the feedback to our valued engineer! If you would like to receive the same level of service then please feel free to contact Rightio in the future for any of your repair work needs, Best Regards, Fergal

Posted 6 years ago

“Service was very quick and efficient. Plumber was very courteous, careful and cleaned up after the job - much appreciated.”

Helpful Report

Posted 6 years ago

Dear Miss Mooney, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. All of our engineers have a minimum of five years worth of experience to ensure that they can carry out repair work to the high standards that we set at Rightio and so it is great that you found our service to be very quick and efficient with the Plumber being very courteous, careful and cleaning up after the job! Please do feel free to contact Rightio in the future for any of your repair work needs, Best Regards, Fergal

Posted 6 years ago

“The engineer arrived within 1.5 hours of request and took less than an hour to repair a non filling toilet cistern by replacing the correct valve. I was happy with the engineer and his work.”

Helpful Report

Posted 6 years ago

Dear Mr Hainey, we would like to firstly thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and to improve for the future. At Rightio we understand the importance of our response time to our customers call and so it is great to hear that we were able to arrive within 1.5 hours of your request to repair your non filling toiler cistern in less than half an hour - top quality! If you were satisfied with our response and the quality of the work completed as a result then please do feel free to contact Rightio in the future for any of your repair work needs as we will be more than happy to assist you, Best Regards, Fergal

Posted 6 years ago

“The engineer who visited my house was very professional, friendly and helpful. I wouldn't hesitate in using this service again or recommending to anyone else. Thanks so much!”

Helpful Report

Posted 6 years ago

Dear Ms Copeman, firstly we would like to thank you for choosing Rightio for your repair work needs as well as for leaving a review of our company online as this helps us to monitor the service that we provide and to improve our service for the future. We are extremely pleased that you were so impressed by the service that our engineer provided you during the works carried out at your property and we will be sure to pass on the feedback to our valued engineer! If you would like to receive the same level of service then please feel free to contact Rightio in the future for any of your repair work needs, Best Regards, Fergal

Posted 6 years ago

“I was very happy with the man that did the work, very experienced and helpful. Thank you to him!”

Helpful Report

Posted 6 years ago

Dear Mrs Oxley, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. All of our engineers have a minimum of five years of experience to ensure that they can carry out repair work to the highest of standards and so it is encouraging that you were satisfied with our services. Please do feel free to contact Rightio in the future for any of your repair work needs, Best Regards, Fergal

Posted 6 years ago

“The end to end customer journey was fantastic. My call was dealt with very professionally by a helpful and very polite team member. I was kept up to date with my visit and called an hour ahead before the engineer arrived. Paul was amazing. He explained what he was doing throughout and was very friendly and professional. Having such an engineer like Paul made the service really fantastic and I would definitely recommend Rightio to a friend. Thank you”

Helpful Report

Posted 6 years ago

Dear Mrs Wilson-Ayilara, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor and improve for the future. We have worked extensively to ensure that our process from booking in work through to its completion is as efficient as possible so it is very pleasing to hear that you were satisfied with the work in which we provided from our call's prior to the engineers arrival through to the very friendly and professional service delivered by Paul. We are thrilled that you will recommend Rightio to a friend and please feel free to contact Rightio in the future for any of your repair work needs, Best Regards, Fergal

Posted 6 years ago

“John Paul came for the job call out. He was brilliant. Sorted the problem answered all my questions and queries in simple English rather than the technical jargon. 5star plus for John Paul. Thank you very much would highly recommend to friends n family R.Raja”

Helpful Report

Posted 6 years ago

Dear Ms Raja, firstly we would like to thank you for choosing Rightio for your repair work needs as well as for leaving a review of our company online as this helps us to monitor the service that we provide and to improve our service for the future. We are extremely pleased that you were so impressed by the service that our engineer, John Paul , provided you during the works carried out at your property and we will be sure to pass on the feedback to our valued engineer! If you would like to receive the same level of service then please feel free to contact Rightio in the future for any of your repair work needs, Best Regards, Fergal

Posted 6 years ago

“The engineer was brilliant. Friendly, professional and quick. He talked us through each step and made sure we understood the work being carried out. A great guy. Overall, very pleased.”

Helpful Report

Posted 6 years ago

Dear Mrs Simpson, firstly we would like to thank you for choosing Rightio for your repair work needs as well as for leaving a review of our company online as this helps us to monitor the service that we provide and to improve our service for the future. We are extremely pleased that you were so impressed by the brilliant service that our engineer provided you during the works carried out at your property and we will be sure to pass on the feedback to our valued engineer! If you would like to receive the same level of service then please feel free to contact Rightio in the future for any of your repair work needs, Best Regards, Fergal

Posted 6 years ago

“Two things during my initial discussion with the person who answered my call - I would have preferred you to say we could do it tomorrow and if you could fit it in on the same day as my initial enquiry it would have been a bonus (under promise and over delivery). What I got was two calls to say you couldn't come when indicated which had me wondering what type of organisation I was dealing with. And secondly I wasn't sure if the job went to a second or more hours what the cost would be. I would have preferred a definite quote. The guy who did the job was very good and explained what he was doing as he went along. Hope this helps.”

Helpful Report

Posted 6 years ago

“Engineer arrive as expected. Pleasant manner. Didn't mess about, got right on and fixed the problem and offered advice for the future.”

Helpful Report

Posted 6 years ago

Dear Mr Ambrose, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. We pride ourselves on our ability to work to a high level in an efficient manner and so it is great that our engineer was able to arrive as expected in a pleasant manner to get right on with the job whilst offering advice for the future. Please do feel free to contact Rightio in the future for any of your repair work needs, Best Regards, Fergal

Posted 6 years ago

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone

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