Rightio Reviews

Name: Rightio
Rating: 4.77

4.8 Rating 2,870 Reviews

94 %

of reviewers recommend Rightio

Company Reviews

Metrics

Info

4.8

Based on 2,870 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone

About Rightio:

Home Repairs and Services

Our friendly and professional plumbers, Gas Safe engineers, electricians, locksmiths and drainage experts are in your local area now. Call us today!

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Phone:

0808 208 1009

Anonymous

Anonymous // 01/01/2019

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“Mohammed Abdul Hamed visited on Friday 3 November to repair my lighting. He was very knowledgeable in terms of providing advice on various bulb types. He worked quickly and efficiently when competing the repair work and was a pleasure to deal with. He always kept in contact with advice regarding his arrival time at my apartment.”

Helpful Report

Posted 7 years ago

Dear Chris, Thank you so much for taking the time to share your experience. We're so pleased to hear that when our engineer Mohammed attended your home that he was very knowledgeable in terms of providing advice on various bulb types, he worked quickly and efficiently when completing the repair work and was a pleasure to deal with. Mohammed consistently provides great service to our customers and always keeps in contact with customers regarding his arrival times. Thank you once again for taking the time to share your experience. Please do not hesitate to contact us again if we can be of assistance in the future. Kind Regards, Hannah

Posted 7 years ago

“The plumber called us back after around 45 minutes only to tell us that he couldn't come until the next day. This was not what we were told on the phone. The plumber was totally uninterested in helping us and had a real 'could not be bothered' attitude. We even explained that we had very small children and he still did not want to help us. Really disappointed and I would definitely not recommend them.”

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Posted 7 years ago

“Mohammed was amazing. On time, super polite and fixed the problem. Thx!”

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Posted 7 years ago

Dear Kate, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found Mohammed to be amazing. That he was amazing, on time, super polite and fixed the problem. Mohammed is a real credit to our company and is known for his consistent great and friendly service so we're glad you found this to be the case. Thank you once again for taking the time to leave us a review. Please do not hesitate to contact us again if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“Rightio is a company to avoid. The guy just didn’t turn up, and we didn’t even get a phone call to tell us. I took the day off work to be at home, phoned them twice during our allotted time slot to check they were still coming. A day later and I’m STILL waiting for a call from them to explain what went wrong and what they’re going to do about our plumbing problem. AVOID AVOID AVOID.”

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Posted 7 years ago

“Told me they would ring in 30 mins- then rang me 3 hs later at telling me guy would come out by 6- didnt turn up- then rang me to say he would turn up the next day at 10 a.m. saturday - rang me at 7.15 on saturday to say he cant come until monday - sorry this is absolutely RUBBISH and UNNACCEPTABLE service- i could have had this done by a professional firm by now instead of dealing with these disgusting cowboys.”

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Posted 7 years ago

“Booked 2 days in advance and received confirmation on the day in the morning that plumber would arrive at 3pm sharp. No show from plumber and when I called rightio at 6pm I was told rubbish story that someone came into property and due to 'health and safety' reasons was unable to fix the issue. When questioned what health and safety reasons since no one entered property to inspect I was told to look elsewhere as company won't be able to fix my issue. Absolute rubbish service and was left hanging for 3 hours waiting by the door. I guess If I didn't call them I might have been waiting forever. Deeply disappointed with 'service' received.”

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Posted 7 years ago

“Good work done by Mohammed! very pleased”

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Posted 7 years ago

Dear Graham, Thank you so much for taking the time to share your experience. We're so pleased to hear that Rightio provided you with a 5 star service and Mohammed did great work and that you were very pleased. Thank you once again for taking the time to share your experience. Please do not hesitate to contact us again if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“Very good service good job”

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Posted 7 years ago

Dear Hassan, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our service to be very good and that we did a great job! Here at RIghtio we always aim to do things right so we're glad you found this to be the case! Thank you once again for taking the time to leave us a review. Please do not hesitate to contact us again if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“Very good service and very helpful , Mohammed was also very polite and friendly would recommend to anyone who needs a professional”

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Posted 7 years ago

Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our service to be very good and helpful. Also that Mohammed was also very polite and friendly and that you would recommend us to anyone who needs a professional. Knowing that a customer would recommend us to others is great for us to hear as we know we have done our job right! Thank you once again for taking the time to leave us a review. Please do no hesitate to contact us again if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“I paid £178.20 including v.a.t. I was left with a 'repair' that required another plumber to do which will cost @£130. The Rightio plumber said I had a choice of a stopgap job or a very expensive proper repair. During the job he took private telephone calls and seemed to me to be prolonging the length of time taken to use more than one hour . His first action on arriving was to take my financial details , which I had already given to the Rightio telephone operator . I would never , ever use Rightio again . Job no. 5845471.”

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Posted 7 years ago

“Guy came out to fix boiler within an hour it went back to original fault so paid £130 for nothing. No responses to emails - very disappointed and will be taking matter further”

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Posted 7 years ago

“Had a blocked shower drain. Let down by hero,s. Called rightio, sent big Mick, great job.”

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Posted 7 years ago

Thank you so much for taking the time to leave us a review. We're so pleased to hear that Rightio provided you with a 5 star service and our engineer Mick did a great job with unblocking your shower drain. Thank you once again for taking the time to leave us a review, Please do not hesitate to contact us again if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“Excellent friendly service. Punctual and transparent with costs. Engineer Mohammed thank you for doing a great job and providing good advice.”

Helpful Report

Posted 7 years ago

Dear Mr Brown, Thank you so much for taking the time to share your experience. We're so pleased to hear that Rightio provided you with an excellent and friendly service which was punctual and transparent with costs. We're also happy to hear that our engineer Mohammed did a great job with providing good advice. Thank you once again for taking the time to share your experience. Please do not hesitate to contact us again if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“On the 23/12/2016 our boiler kept starting up then knocking of ,so I rang RIGHTO told them what the trouble was they sent a engineer out later on who was Lee Kelsall job No 5477603 Smashing fella wouldn't go until he had put the new pump in which was a new type for my boiler he would not go till he had fixed the pump he had to take boiler cover of to do the job he was at our house till after 12pm , I would recommend RIGHTO for any boiler work How many boiler engineers would do that ?? Thank you Lee”

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Posted 7 years ago

Dear James Gordon Green, thank you for choosing Rightio for your repair work needs as well as for leaving a review of our company online as this helps us to monitor our service and to improve for the future. Each of our engineers have a minimum of five years experience to ensure that they have the relevant on-the-job knowledge to complete repair work to a high standard so it is pleasing that as well as completing the repair work it is great that our engineer stayed until 12pm to complete the works for you. Please do consider using Rightio in the future for any of your repair work needs as we will be more than happy to assist you. Best Regards, Fergal

Posted 6 years ago

“My hot tap pipe had pulled out of the tap fitting filling the bathroom floor with hot water going everywhere. The plumber arrived within 30 minutes of the call but required other parts for the bath drainage connections due to a previous plumber poor install (non-Rightio plumber). I could not fault the plumber, he knew what he was doing a did a great job.”

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Posted 7 years ago

Dear Mr Welsby, Thank you so much for taking the time to leave us a review. We're so pleased to hear that Rightio provided you with a 5 star service and our engineer arrived within 30 minutes of your initial call. We're also happy to hear that you could not fault our engineer, he knew what he was doing and did a great job! Thank you once again for taking the time to leave us a review, please do not hesitate to contact us again if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“Prompt efficient service. Engineer was polite, tidy and professional”

Helpful Report

Posted 7 years ago

Dear Mr Adamthwaite, Thank you so much for taking the time to leave us a review. We're so pleased to hear that Rightio provided you with a 5 star prompt, efficient service. We're also happy to hear that you found engineer to be polite, tidy and professional. As you can imagine, these are qualities about our service that customers value most highly so we're glad you found this to be the case. Thank you once again for taking the time to leave us a review. Please do not hesitate to contact us again if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“Brilliant service three hours after initial phone call engineer arrived job completed within an hour wonderful professional device would recommend them to anyone regards David Jackson”

Helpful Report

Posted 7 years ago

Dear Mr Jackson, Thank you so much for taking the time to share your experience. We're so pleased to hear that Rightio provided you with a brilliant five star service, our engineer arrived within three hours of your initial call and our engineer completed the job within an hour. We're also happy to hear that you found our service to be wonderful and professional and that you would recommend us to others! Knowing that a customer would recommend us to others is great for us to hear as we know we have done our job right! Thank you once again for taking the time to share your experience, please do not hesitate to contact us again if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“Rubbish company. Proceeded to take all my details and then tell me that there was no electrician in the area. Colchester based. Colchester address.”

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Posted 7 years ago

“Ref 5841242. Mic Excellent service. Friendly and knowledgeable. Defiantly recommended.”

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Posted 7 years ago

Dear Sara, Thank you so much for taking the time to leave us a review. We're so pleased to hear that Rightio provided you with a 5 star excellent service that was friendly and knowledgeable. Knowing that a customer would recommend us to others is great for us to hear as we know we have done our job right! Thank you once again for taking the time to leave us a review. Please do not hesitate to contact us again if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“Ref 5839543 mick did a great.job. it was a bigger job than we thought.”

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Posted 7 years ago

Dear Dorothy, Thank you so much for taking the time to share your experience. We're so pleased to hear that our engineer Mick did a great job and although it was a bigger job than you expected that Rightio could fix it! Thank you once again for taking the time to share your experience. Please do not hesitate to contact us again in the future if we can be of assistance! Kind Regards, Hannah

Posted 7 years ago

Rightio is rated 4.8 based on 2,870 reviews