Name: Rightio
Rating: 4.77

“Engineer arrived as promised, and got on with the job. What more can you ask?”

Posted 7 years ago

Dear Mr Scott, Thank you so much for taking the time to share your experience. We're so happy that Rightio could provide you with a 5 star service, that our engineer arrived as promised and got on with the job. As you can imagine, these are qualities about our service that our customers value most highly so we're glad you found this to be the case. Thank you once again for taking the time to share your experience. Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“Someone came and did the job. Didn't seem very sure but got the elctrics working. I got no receipt and got charged more than they said.”

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Posted 7 years ago

“Mick was very efficient at dealing with the problem, made sure he cleaned up after he’d finished, was very polite and cheerful.”

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Posted 7 years ago

Dear Mrs Cartwright, Thank you so much for taking the time to share your experience. We're so pleased to hear that Mick was very efficient at dealing with the problem, made sure he cleaned up after he'd finished and was very polite and cheerful. Here at Rightio, we always aim for an efficient, polite and cheerful service so we're glad you found this to be the case! Thank you once again for sharing your experience, please do not hesitate to contact us again if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“On time.very good at there job nice and polite”

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Posted 7 years ago

Dear Mrs Hicks, Thank you so much for taking the time to share your experience. We're so pleased to hear that you received a 5 star service from Rightio, that we arrived on time, you felt we were great at our job and that we were nice and polite. Here at Rightio we understand the importance of great customer service and a great engineer. We aim to provide a great service for each of our customers so we're glad you found this to be the case. Thank you once again for taking the time to share your experience. If we can be of assistance in the future please do not hesitate to contact us again. Kind Regards, Hannah

Posted 7 years ago

“polite plumbing engineer fast and efficient job no mess minimum of time job done”

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Posted 7 years ago

Dear Mr Aspden, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our engineer to be polite, fast, efficient, created no mess and the job was completed with a minimum amount of time. Here at Rightio, we understand the importance of a smooth and efficient service and we aim for a high quality service with each of our customers so we're glad you found this to be the case. If we can be of assistance in the future then please do not hesitate to contact us again. Kind Regards, Hannah

Posted 7 years ago

“Quick and easy system On time quickly sorted out the problem”

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Posted 7 years ago

Dear Mr Wild, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our service to be quick and easy, we were on time and that we could quickly sort out the problem. Here at Rightio we understand the importance of a quick, easy and efficient service and we aim for this with each of our customers so we're glad you found this to be the case. Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“Rightio came round to disconnect a faulty cable and to make it safe. The job was completed within the hour and very professional service.”

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Posted 7 years ago

Thank you so much for taking the time to share your experience. We're so pleased to hear that we were able to attend your property, disconnect a faulty cable and make it safe, that the job was completed within an hour and you found our service to be very professional. A smooth, efficient and professional service is something that we aim for with each of our customers so we're so happy to hear that you found this to be the case. Thank you once again for taking the time to share your experience. If we can ever be of assistance again in the future then please do not hesitate to contact us. Kind Regards, Hannah

Posted 7 years ago

“Excellent service. Great plumber. Can’t believe how quick and efficient he was. Will definitely use again and recommend to friends and family. Thank you !”

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Posted 7 years ago

Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our service to be excellent, you found our engineer to be great and that you were impressed with how quick and efficient our engineer was. We're also thrilled to hear that you would definitely use us again and recommend us to your friends and family. We're always happy to hear when a customer would recommend us to their friends and family as this means you would trust our service with those who are closest to you. Thank you once again for taking the time to leave us a review. If we can be of assistance in the future then please do not hesitate to contact us again. Kind Regards, Hannah

Posted 7 years ago

“Engineer who called was very efficient. Took an hour to get the job done including correcting my mistakes. Will certainly use the service again.”

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Posted 7 years ago

Dear Mr Latimer, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our engineer to be very efficient and that the job only took an hour to complete including correcting any mistakes. We're so glad to hear that you would use our service again. Having happy customers is always our aim so we're really glad to hear this. Thank you once again for taking the time to leave us a review. Please do not hesitate to contact us again if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“fast ,efficient service. The engineer explained what he was doing at each stage. Friendly and informative. The work was carried out with the minimum of fuss and mess.”

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Posted 7 years ago

Dear Mr Norrie, Thank you so much for taking the time to share your experience. We're so pleased to hear that you found our service to be fast and efficient and that our engineer explained what he was doing at each stage. Also that he was friendly and informative and the work was carried out with a minimum of fuss and mess. Here at Rightio, we understand the importance of an efficient and friendly service. All of our engineers are indeed helpful, friendly and highly experienced, so we're so glad you found this to be the case. Thank you once again for taking the time to share your experience. Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“On the same day service was really good & fixed the problem straight away I would recommend to anyone xx”

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Posted 7 years ago

Dear Mrs David, Thank you so much for taking the time to leave us a review. We're so pleased to hear that Rightio could you provide you with a 5 star service that was same day, that we fixed the problem straight away and that you would recommend us to anyone. Having a happy customer who would recommend us to others is what we aim for with each of our customers so we're really happy to hear this! Thank you once again for taking the time to leave us a review. Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“Kept their promise and solved my problem within the hour. Person who did the job was knowledgeable and well presented”

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Posted 7 years ago

Dear Mrs Almond, thank you very much for taking the time to leave a review of our business as this helps us to improve our service in the future. We understand that time keeping is very important in our industry and it is therefore great to hear that our engineer was able to attend and complete the job within an hour just like 9 out of 10 of Rightio's jobs. Also, all of our engineers have a minimum of 5 years experience and it is encouraging that you found the engineer to be knowledgeable as well as well presented. Please do consider Rightio for any future work. Best Regards, Fergal

Posted 6 years ago

“Kept promise and solved my problem within the hour.Person who came out was knowledgeable and well presented”

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Posted 7 years ago

Dear Mrs Almond, Thank you so much for taking the time to share your experience. We're so pleased to hear that we kept promises and solved your problem within the hour. We're glad to hear that our engineer was knowledgeable and well presented. Our engineers do pride themselves on being able to bring about a quick and effective resolution with every visit and this is a quality about our service that our customers value highly, so we are very pleased that you found this to be the case. Thank you once again for taking the time to share your experience. Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“Efficient request process, and job was ordered, processed and completed within a couple of hours.”

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Posted 7 years ago

Dear Mr Berger, Thank you so much for taking the time to leave us a review. We're so pleased to hear that we provided you with a 5 star service and that the job was ordered, processed and completed within a couple of hours. We understand the importance of an efficient and effective service. As you can imagine, these are qualities about our service that our customers value highly, particularly if the job that they have requested is urgent or an emergency. Thank you again for sharing your experience. We are pleased that we were able to provide you with a five-star service and please do not hesitate to contact us if we can ever be of assistance in the future. Kind Regards, Hannah

Posted 7 years ago

“Really quick answering of phone - really quick call back - same day visit - everything sorted so actually better than before (new valve added) - engineer spot-on and and very polite - what not to like?”

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Posted 7 years ago

Thank you so much for taking the time to leave us a review. We're so pleased to hear that Rightio provided you with a 5 star service and we were quick answering the phone, you had a quick call back and a same day visit. We're so happy to hear that everything was sorted for you and things are now better than before and also that our engineer was spot on and very polite. We understand the importance of a smooth and efficient service and we aim for an excellent service with each of our customers so we're glad you found this to be the case. Thank you once again for taking the time to leave us a review. Please do not hesitate to contact us again if we can be of assistance in the future. Kind Regards, Hannah

Posted 7 years ago

“Job ref 5810988 Mick got straight to work on arrival,was careful not to make a mess. He explained what the problem was and sorted it very quickly. He was very polite and I would recommend him to anyone needing a professional plumber.”

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Posted 7 years ago

Dear Linda, Thank you so much for taking the time to leave us a review. We're so pleased to hear that Mick got straight to work on arrival, was careful not to make a mess, explained the problem and sorted the job very quickly. We'rs also glad to hear that he was very polite and that you would recommend him to anyone needing a professional plumber. We would also recommend Mick to others so we're so happy to hear that you also feel this is the case! Thank you once again for taking the time to leave us a review. We will be sure to pass on your kind words to Mick. If you do require our services again in the future please do not hesitate to contact us. Kind Regards, Hannah

Posted 7 years ago

“I called & booked a same day appointment for my place of work- Electrician did not turn up - when I called I was told they had tried to call me to rearrange .. No missed calls ! I finally got home from work at 10pm after sourcing another electrician who turned up when he said he would and got the job done Disappointed!! Gave 2 stars as lady on the phone who took booking was lovely....”

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Posted 7 years ago

“Excellent service ! The engineer was Ben ( Job no: 5807818) he just cracked on with the job ... he was very polite explained what he needed to do and just got on with it... that’s what I like when I need a job doing ! Thanks Ben!!!!”

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Posted 7 years ago

Dear Parker, Thank you so much for taking the time to share a review. We're so pleased to hear that you found our service to be excellent. Also that Ben explained what he needed to do, got on with the job and was polite. We also agree that having an efficient service is an important factor of any service in the home repair and maintenance industry. We aim for a smooth and efficient service with each of our customers so we're so glad you found this to be the case. Thank you once again for taking the time to share a review. If we can ever be of assistance in the future please do not hesitate to contact us again. Kind Regards, Hannah

Posted 7 years ago

“I discovered a leak from a rad pipe late afternoon on a Sunday and called rightio. They went through the usual details but some of the info they had on me seemed to be incorrect, house number, postcode, contact number. Things you would expect to be corrrct, considering they had been out before for another problem. Anyway I never heard from anyone on the Sunday so phoned the call out engineer on the Monday and he said he would call back with repair time later that day, never heard from him, transpires he had my wrong contact details too even though I updated them on the Sunday call. I called the report a fault number again on the Tuesday and had an engineer Tuesday evening and he did a great job. So overall really happy I took out the policy, happy with the service after teething problems were sorted out. Since then I have booked an annual boiler service and it all went very smoothly.”

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Posted 7 years ago

Dear Mr Swanson, thank you for using our services and for joining our brilliant Care Club Policy. Firstly, i would like to apologize for the initial teething problems with some details being stored incorrectly and although this is unusual this can happen from time to time. However, it is excellent to receive your feedback that once the details were updated that you thought the engineer done a great job and that your subsequent annual boiler service, which comes free under the Care Plan, was completed smoothly. Please do contact us for any repairs under your Care Plan as we will be more than happy to assist. Best Regards, Fergal.

Posted 6 years ago

“My service with Mohammed was excellent and professional, he fond the solution immediately and did not go over the 1 hour. highly recommend.”

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Posted 7 years ago

Dear S.Mede, Thank you so much for taking the time to share your experience. We're so pleased to hear that your service with Rightio was excellent and professional. We're so happy to hear that Mohammed found the solution to your problem immediately and did not go over the hour and also that you would highly recommend us! An excellent and professional service is something we aim for with each of our customers so we're so happy you found this to be the case! Thank you once again for taking the time to share your experience. Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone

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