Rightio Reviews

Name: Rightio
Rating: 4.77

4.8 Rating 2,870 Reviews

94 %

of reviewers recommend Rightio

Company Reviews

Metrics

Info

4.8

Based on 2,870 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone

About Rightio:

Home Repairs and Services

Our friendly and professional plumbers, Gas Safe engineers, electricians, locksmiths and drainage experts are in your local area now. Call us today!

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Phone:

0808 208 1009

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Martyn attended my job after 3 other engineers had been to visit my fault. With all due respect previous engineers hadent have me the initial confidence that Martyn had. After a quick initial diagnosis Martyn ordered the bits required to fix and returned next day. He explained clearly what he was going to do and sought about his repair in a very professional manor I felt at ease throughout. The hot water has never been as good as since he left. Strongly advise rightio they clearly employ professional staff. Had cheaper quotes these are worth the additional.”

Helpful Report

Posted 7 years ago

Thank you so much for taking the time to leave us a review. We're so pleased to hear that our engineer Martyn was able to order parts required to sort out the problem, returned the next day and explained clearly what he was going to do to. Also that he sought about his repair in a very professional manner and made you feel at ease throughout. We're also glad to hear that the hot water has never been much better since he left! We hope that you will recommend our services to others and if we can be of assistance again in the future then please do not hesitate to contact us. Kind Regards, Hannah

Posted 7 years ago

“Turned up done the job thank you”

Helpful Report

Posted 7 years ago

Dear Mr Roberts, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you would give our service 5 stars! Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“Engineer Phil great person and very friendly. Did a great job. Thanks for a quick fix.”

Helpful Report

Posted 7 years ago

Dear Mr Gowa, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our engineer Phil to be a great person, very friendly and did a great job that was a quick fix. Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“Winston was very pleasant and competent, thank you very much”

Helpful Report

Posted 7 years ago

Dear Mrs Smith, Thank you so much for taking the time to share your experience. We're so pleased to hear that our engineer Winston was very pleasant and competent. We always aim to provide the best possible service to all of our customers, so we're glad you found this to be the case. Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“Speedy fix and arrived when said”

Helpful Report

Posted 7 years ago

Dear Mrs Savage, Thank you so much for taking the time to leave us a review. We're so pleased to hear that we could offer you a speedy fix and we arrived when we said we would. Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“Fantastic job fantastic engineer who was a really nice guy”

Helpful Report

Posted 7 years ago

Dear Mrs Selfe, Thank you so much for taking the time to share your experience. We're so pleased to hear that we did a fantastic job, our engineer was fantastic and you found him to be really nice. All of our engineers are indeed helpful and friendly, so we're glad you found this to be the case. Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“I can’t thank you enough for your fast, efficient and friendly service. The plumber who attended our job was excellent. Would definitely use you again and highly recommend. Thank you.”

Helpful Report

Posted 7 years ago

Dear Mrs White, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our service to be fast, efficient and friendly and you found our engineer to be excellent. We hope that you will use our services again and recommend us to others. Kind Regards, Hannah

Posted 7 years ago

“Muhammad done a fantastic job and he was really quick. Job number 5940293”

Helpful Report

Posted 7 years ago

Thank you so much for taking the time to leave us a review. We're so pleased to hear that our engineer Mohammed did a fantastic job and he was really quick. Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“We rang for an emergency and was guaranteed someone was able to attend..SOmeone took our card details to pay.....sent texts to say someone was coming then failed to turn up. When we phoned was told could send someone in 2 days......no apologies and unable to help. Left stranded with a leak and no emergency plumbers to help. Don’t use this company...they are a let down”

Helpful Report

Posted 7 years ago

Hi Donna, Thank you for getting in touch with us. We’re so sorry to hear that you have been disappointed with our service. Our Customer Excellence Department will be able to look into this matter further for you. If you could please email customer@rightio.co.uk and provide a reference number, or the address of the property, the department will carry out an investigation into this matter. Kind Regards, Jason

Posted 7 years ago

“Ian was brilliant. Very professional but showed compassion for his job and was sympathetic towards my predicament too. He did a very tidy job. Would defo have him around to fix other things too. He needs a raise from his employer. A great ambassador for Rightio”

Helpful Report

Posted 7 years ago

Dear Miss Akhtar, Thank you so much for taking the time to leave us a review. We're so pleased to hear that our engineer Ian was brilliant, very professional, showed compassion for his job and also was sympathetic towards your predicament,. We're also happy to hear that Ian did a very tidy job and that you would use be happy to use him again. We also feel that Ian is a great ambassador for Rightio so we're glad you found this to be the case. Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“Quick and efficient Service”

Helpful Report

Posted 7 years ago

Dear Mr Bohl, Thank you so much for taking the time to share your experience. We're so pleased to hear that you found our service to be quick and efficient. Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“Brill and super quick”

Helpful Report

Posted 7 years ago

Dear Mrs Whitehead, Thank you so much for taking the time to share your experience. We're so pleased to hear that you found our service to be brilliant and super quick! We aim to provide both a brilliant and super quick service on every occasion so we're glad you found this to be the case. Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“Engineer arrived on time and completed job quickly and with no mess. Highly recommended!”

Helpful Report

Posted 7 years ago

Dear Mr Fox, Thank you so much for taking the time to leave us a review. We're so pleased to hear that our engineer arrived on time, completed the job quickly and with no mess. We hope that you will recommend us to others and if we can be of assistance in the future then please do not hesitate to contact us. Kind Regards, Hannah

Posted 7 years ago

“Excellent service,problem resolved within an hour of initial request”

Helpful Report

Posted 7 years ago

Dear Mrs Atkinson, Thank you so much for taking the time to share your experience. We're so pleased to hear that you found our service to be excellent and that your problem was resolved within an hour of your initial request. Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“Lee was a very nice man and knows his job. Took just a few minutes to unblock the drain.”

Helpful Report

Posted 7 years ago

Dear Mrs Parker, Thank you so much for taking the time to leave us a review. We're so pleased to hear that our engineer Lee was very nice, knew his job and that it only took a few minutes to unblock the drain. We will be sure to pass on your kind words to Lee and if we can be of assistance in the future then please do not hesitate to contact us. Kind Regards, Hannah

Posted 7 years ago

“Well satisfied . Pleasant plumber polite and thorough. Thank you.”

Helpful Report

Posted 7 years ago

Dear Miss Williams, Thank you so much for taking the time to share your experience. We're so glad to hear that you were well satisfied and also that you found our engineer to be polite and thorough. All of our engineers are indeed helpful and friendly, so we're glad you found this to be the case. Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“From the telephone call to your company to the completion of the job it all went very professionally and you did everything exactly how you said you would. Also your contractor was very polite & helpful - great service. Thank you”

Helpful Report

Posted 7 years ago

Dear Mrs Gaut, Thank you so much for taking the time to leave us a review. We're so pleased to hear that from your initial phone call through to the completion of the job everything was very professional and we did everything exactly how we said we would. We're also happy to hear that our engineer was very polite and helpful. All of our engineers are indeed helpful and friendly, so we're glad you found this to be the case. Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“Very professional, came on time and very quickly. Made us aware in easy terms what the problem was and also gave warranty on the work done. Very happy”

Helpful Report

Posted 7 years ago

Dear Jyoti, Thank you so much for taking the time to share your experience. We're so pleased to hear that you found our service to be very professional, we were on time and we were quick. We're also happy to hear that we made you aware in easy terms of what the problem was and that we offer 12 months warranty on all of our work. Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“For what it took the job seems expensive but that seems to be the way of the world these days. Having said that a job well done and many thanks for that. I would recommend this company for communication and prompt attention.”

Helpful Report

Posted 7 years ago

Thank you so much for taking the time to share your experience. We're so pleased to hear that although the job seemed expensive, the job was well done. We hope that you will recommend our services to others for our communication and prompt attention please do not hesitate to contact us again. Kind Regards, Hannah

Posted 7 years ago

“Prompt and efficient. Polite and did the job.”

Helpful Report

Posted 7 years ago

Dear Mrs Wilkinson, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our service to be prompt and efficient. Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

Rightio is rated 4.8 based on 2,870 reviews