Rightio Reviews

Name: Rightio
Rating: 4.77

4.8 Rating 2,865 Reviews

94 %

of reviewers recommend Rightio

Company Reviews

Metrics

Info

4.8

Based on 2,865 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone

About Rightio:

Home Repairs and Services

Our friendly and professional plumbers, Gas Safe engineers, electricians, locksmiths and drainage experts are in your local area now. Call us today!

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Phone:

0808 208 1009

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service. Locksmith was highly competent.”

Helpful Report

Posted 6 years ago

Dear Mr Reynolds, Thank you for taking time out of your day to leave a review of our company as this helps us to moderate and improve our service in the future. We are very pleased that you consider our Locksmith to be highly competent and that our service was good. Please do not hesitate to consider contacting Rightio for any further repair work in the future. Best Regards, Fergal

Posted 6 years ago

“was told engineer would be here for 1.00, after 3 phone call from us saying he hadnt arrived , the last call being at 3.00, was told he would be 20 mins, 40 mins later, the engineer arrived. No apology, and was told he had only got the call 40 mins before. Therefore i dont believe a slot had been booked for 1.00 Very disappointed and wouldnt recommend.”

Helpful Report

Posted 6 years ago

We’re so sorry to hear that you have been disappointed with our service. If you could please email customer@rightio.co.uk and provide a reference number, or the address of the property visited, the Customer Excellence department will carry out an investigation for you.

Posted 6 years ago

“Was a painless process from booking electrician...call bookers kept me well informed. Electrician was chatty very friendly & efficient... job took 40mins.... thank you.”

Helpful Report

Posted 6 years ago

Dear Mr Elder, Thank you for taking time out of your day to leave our company a review which is helpful to moderate and improve our service for the future. We are extremely pleased that the whole process, from booking the electrician through to the completion of the job was painless and that our staff were able to keep you well informed. Also, we are very happy that our Electrical engineer was chatty, friendly and efficient and that the job was able to be completed within the first hour just like 9 out of 10 of our jobs. Please do not hesitate to contact us in the future for any repair work that you may require. Best Wishes, Fergal Best Regards, Fergal

Posted 6 years ago

“The plumber did a good job but he was lacking in tools and spares due to his van being broken into a few nights before.”

Helpful Report

Posted 6 years ago

Dear Mr Stevens, Thank you for taking time out of your day to leave a review of our business as this is helpful as it allows us to moderate and improve our service in the future. We are pleased that our plumber was able to complete a good job even though their van had been unfortunately broken into a few nights before which impacted their availability of tools and spares. Please consider contacting us for any other repair work that you may require in the future. Best Regards, Fergal Best Wishes, Fergal

Posted 6 years ago

“Thanks for your help getting my elderly neighbors broken tap fixed in under a hour. Your plumber was great 👍”

Helpful Report

Posted 6 years ago

Dear Mrs Claughton, Thank you for taking time out of your day to leave a review of our business as this is helpful as it allows us to moderate and improve our service in the future. We are pleased that our engineer was able to fix your elderly neighbors broken tap in under an hour as 9 out of 10 of our jobs are completed within the first hour. Also, we are pleased that you consider our plumber, ian, to be great and we will ensure that we pass your kind words on to him! Please consider contacting us for any other repair work that you may require in the future. Best Wishes, Fergal

Posted 6 years ago

“Fast efficient service by a competent engineer”

Helpful Report

Posted 6 years ago

Dear Mr Hague, Thank you for taking time out of your day to leave a review of our company as this really helps to moderate and improve our service in the future. We are pleased that you consider our service to be both fast and efficient and that you also consider our engineer to be competent. Please do not hesitate to contact us in the future for any repair work that you may require. Best Regards, Fergal

Posted 6 years ago

“Excellent phone communication, well satisfied with work.”

Helpful Report

Posted 6 years ago

Dear Mrs Wells, Thank you for taking time out of your day to leave us a review as this helps us to moderate our work and to improve our service in the future! We are pleased that the communication from our contact center operative was excellent and that you were well satisfied with the work that was completed for you. Please do not hesitate to contact us in the future for any other repair work that you may require. Best Regards, Fergal

Posted 6 years ago

“Ferguson was very professional and a great asset to your company. Nothing was too much trouble. I would recommend.”

Helpful Report

Posted 6 years ago

Dear Mr Sullivan, Thank you for taking your time to leave a review for our company as this helps us to moderate and improve of service as well as to pass on feedback within the business. We're pleased that you consider our engineer to be professional and we agree that he is a great asset to our company! Please do not hesitate to contact us in the future if you require any repair work. Best Regards, Fergal

Posted 6 years ago

“Your engineer was good to talk to and did not leave me in the lurch as regards the power. Good service”

Helpful Report

Posted 6 years ago

Dear Mr Heaton, Thank you for taking your time to leave a review for our company as this helps us to moderate and improve of service as well as pass on feedback within the business. We're pleased that our engineer, David, kept you updated with the power and that you found him good to talk to. We are also pleased that you found our service to be good and that you have left us a positive review. Please do not hesitate to contact us in the future if you require any repair work. Best Regards, Fergal

Posted 6 years ago

“He was prompt and solved the problem”

Helpful Report

Posted 6 years ago

Dear Miss Chan, Thank you for taking time out of your day by leaving a review of our company as this helps us to moderate and improve our service! We're very pleased that you consider our service to be prompt and that the problem was solved for you by one of our experienced engineers. Please do not hesitate to contact us for an other repair work that you may require in the future, Best Regards, Fergal

Posted 6 years ago

“Very swift and competent service.”

Helpful Report

Posted 6 years ago

Dear Mr Wilkes, Thank you very much for taking time to leave a review of our company! We're pleased to hear that you consider our service to be competent as well as very swift as due to the nature of the work we aim to be as swift and competent as possible with every job! Please do not hesitate to consider using Rightio for any other repair work that you may have in the future. Best Regards Fergal

Posted 6 years ago

“Walked us through everything that's was happening, then fixed the problem within one hour and had a chat lovely bloke.”

Helpful Report

Posted 6 years ago

Dear Mr Jackson, Thank you so much for taking your time to leave us a review as this helps us to monitor and better our services. We are delighted that our engineer was able to walk you through the process and make the work as simple as possible for you as well as having a nice chat, our engineers are a lovely bunch! Please do not hesitate to call us in the future if you require our services again! Best Regards, Fergal

Posted 6 years ago

“Prompt reliable contractor”

Helpful Report

Posted 6 years ago

Dear Mrs Kneeshaw, Thank you so much for leaving us a review online as this helps us to monitor and better our services. We're pleased to hear that the service you received was prompt and that you consider our company to be a reliable contractor. Please do not hesitate to call us in the future if you require our services again! Best Regards, Fergal

Posted 6 years ago

“Prompt and very helpful.”

Helpful Report

Posted 6 years ago

Dear Mr Wilde, Thank you so much for leaving us a review online as this helps us to monitor and better our services. We're pleased to hear that the job was completed promptly and that our contact center staff were very helpful! Please do not hesitate to call us in the future if you require our services again! Best Regards, Fergal

Posted 6 years ago

“Professional, prompt, courteous and extremely helpful. Would highly recommend to both family and friends.”

Helpful Report

Posted 6 years ago

Dear Mrs Webb, Thank you so much for leaving us a review online as this helps us to monitor and better our services. We're pleased to hear that our staff were professional, courteous and extremely helpful to you during the process of your job which is exactly what we aim to be. Also, we are delighted at the prompt nature of the job as in our line of work being prompt is key. Please do not hesitate to call us in the future if you require our services again! Best Regards, Fergal.

Posted 6 years ago

“Professional service . Helpful and easy to understand. Thanks Kevin”

Helpful Report

Posted 6 years ago

Hello Mrs Holian, Thank you for taking your time to leave a review online for our company as this helps us to monitor and better our service. We're pleased to hear that our service was professional, helpful and easy to understand as we aim to make the whole process from booking a job through to completion as easy and stress-free as possible for our customers. Please do consider us for any future repair work that you may require. Best Regards, Fergal

Posted 6 years ago

“Engineer was friendly, very informative and quick about doing the job.”

Helpful Report

Posted 6 years ago

Hello Mr Gordon, Thank you for taking your time to leave a review online for our company as this helps us to monitor and better our service. We're pleased to hear that our engineer, David, was friendly, informative and quick when completing the job and we will be sure to pass on your kind words to him! Please do consider us for any future repair work that you may require. Best Regards, Fergal

Posted 6 years ago

“Thank you to Rightio they were helpful and professional easy to talk to and did the job efficiently and really well. I had just had a terrible experience with a different plumbers and Rightio sorted it all out Thank you”

Helpful Report

Posted 6 years ago

Dear Mrs Davidge, Thank you for reviewing our company online as this helps us to monitor and better our service. We're sorry to hear about your bad experience with a different plumbing firm however we're very pleased that we could come in and complete the job the Rightio way! Please do not hesitate to consider us in the future for any other repair work that you may require, Best regards, Fergal.

Posted 6 years ago

“An excellent engineer, came to my house & kept working until the job was finished & successfully completed, cleaned up & is the best engineer I have met, I suggest you make him your number 1. Thanks”

Helpful Report

Posted 6 years ago

Dear Mr Cooper, Thank you so much for leaving us a review online as this helps us to monitor and better our services. We're very pleased that our engineer, Ralph, successfully completed the job for you and is the best engineer you have met as you are a valued Care Club customer of ours so your feedback is appreciated and will be passed on to Ralph so that he can continue being a brilliant representative for our company. Please do not hesitate to call us in the future if you require our services again! Best Regards, Fergal

Posted 6 years ago

“Locksmith was awesome”

Helpful Report

Posted 6 years ago

Dear Mr Hosie, Thank you for leaving a review of our company online as this really helps to monitor and better our service. It is brilliant to hear that you consider our Locksmith, Jamie, as awesome because we do to and we will be sure to pass on your kind words! Please do consider us in the future for any other repair work that you required, Best regards, Fergal.

Posted 6 years ago

Rightio is rated 4.8 based on 2,865 reviews