Rightio Reviews

Name: Rightio
Rating: 4.77

4.8 Rating 2,870 Reviews

94 %

of reviewers recommend Rightio

Company Reviews

Metrics

Info

4.8

Based on 2,870 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone

About Rightio:

Home Repairs and Services

Our friendly and professional plumbers, Gas Safe engineers, electricians, locksmiths and drainage experts are in your local area now. Call us today!

Visit Website

Phone:

0808 208 1009

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We called Thursday night Friday mornning turned up job completed Brilliant work”

Helpful Report

Posted 7 years ago

Dear Mr Mcauley, Thank you so much for taking the time to share your experience. We're so pleased to hear that we were able to provide you with an efficient response and from your initial call on Thursday night we were able to attend on Friday morning. We're also glad to hear that the job was completed and you found our work to be brilliant. Thank you once again for taking the time to share your experience. Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“Engineer turned up on time. Was very pleasant. Was knowledgeable of the boiler he was servicing. Completed the job quickly and with no fuss or bother. Will use Rightio again.”

Helpful Report

Posted 7 years ago

Dear Mr Howells, Thank you so much for taking the time to leave us a review. We're so pleased to hear that our engineer turned up on time and was very pleasant. We're also glad to hear that our engineer was knowledgeable of the boiler he was servicing, completed the job quickly and with no fuss or bother. We hope that you will use our services again in the the future and if we can be of assistance in the future then please do not hesitate to contact us. Kind Regards, Hannah

Posted 7 years ago

“Plumber came fixed leaking toilet started leaking 2 weeks later with water now dripping right across kitchen sealing but can't get anybody to me until at least tomorrow. Not happy so now have a repair to the ceiling to sort out.”

Helpful Report

Posted 7 years ago

“Explained the problem a week ago. They booked an engineer in. He had no clue how to fix the problem and left straight away. Phoned customer services, who apologised but said they had no one to deal with the problem. Why didn't they tell me that in the first place. Have gone to another company who know what they are doing.”

Helpful Report

Posted 7 years ago

“Do not use. Unreliable. A week to perform a simple repair on a boiler, the replacement of a washer and a thermistor. Kids have had to move out it’s so cold.”

Helpful Report

Posted 7 years ago

“Mohammed was great! He came quickly, fixed my problem very easily and quickly. Very happy with the service I received today! Job number 5915178.”

Helpful Report

Posted 7 years ago

Thank you so much for taking the time to share your experience. We're so pleased to hear that Mohammed was great, he arrived quickly and fixed your problem very easily and quickly. We're also happy to hear that you were happy with the service you received. Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“I called for a leak, and the operator asked an amount of bank data which personally I am not comfortable with sharing on the phone. Still, I did set up the appointment, but the engineer showed up 4 hours late, while not answering any of my calls (and by the way, the number I was given to contact him, 03303334538, comes up as associated with other issues as related to timeliness and/or contract problems). In the meanwhile, I did call other companies and I realised that the quote from rightio was quite extortionate, more than twice as much the others, not even including the cost of the materials. I will not use this service again, and I will advise friends and colleagues against using it.”

Helpful Report

Posted 7 years ago

“Mohammed did a fantastic job for me and would be happy to recommend him to anyone else. Job no. 5910940”

Helpful Report

Posted 7 years ago

Thank you so much for taking the time to leave us a review. We're so pleased to hear that our engineer Mohammed did a fantastic job and you would happily recommend him to others! Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“Paid £200 deposit and didn’t turn up to do the job. Called them and after ten minutes on hold they hung up.”

Helpful Report

Posted 7 years ago

“Have been without heat and hot water in sub zero temperatures since Sunday (5 days )when plumber visited, despite having paid over £400 upfront. Calls not being returned. They are unreliable and indifferent - good at making promises but bad at delivering..”

Helpful Report

Posted 7 years ago

“I made arrangements for someone to do an electrical safety check at my sons flat. I was so impressed with the ease of making the arrangement that I agreed to take out an insurance also. I provided my Home number, mobile number, my sons mobile number and my email address. I came home from work on the day of the appointment to a message on my answering machine from right asking me to call back. I spent 15 minutes on hold the first time, 17 minutes the second time only to be hung up on when my call was answered and 20 mins the third time when I was told that there was no cover for my appointment and it would be arranged for the next day when it was not convenient for me. I told them to cancel the appointment and I will also cancel my insurance . Having this sort of service before it has actually begun is not good and being put on hold for that time when I called did not fill me with hope of good service in the future should my son need a call out in an emergency.”

Helpful Report

Posted 7 years ago

“wish I'd read the other reviews. Booked last week for a call out to my elderly mother's flat this morning re an electrical problem. was phoned at 7am today to confirm arrival between 10-11. So I went to the flat and waited. When I called back at 11 to check where they were I was just told there was no one available today. So I cancelled altogether and have sought alternative. Don't do it, they're unreliable.”

Helpful Report

Posted 7 years ago

“Phoned at 9 am. Locksmith arrived at 11:30 Job done efficiently and did not feel I overcharged. Would recommend”

Helpful Report

Posted 7 years ago

Dear Mrs Hunt, Thank you so much for taking the time to share your experience. We're so pleased to hear that you found Rightio to provide you with a 5 star service. Also that we were able to attend your property within 2.5 hours of your call, the job was done efficiently and you did not feel overcharged. We hope you will recommend our services to others and please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“Mohammed fixed our problem with no fuss and was very quick and efficient”

Helpful Report

Posted 7 years ago

Thank you so much for taking the time to leave us a review. We're so pleased to hear that Mohammed fixed your problem with no fuss and was very quick and efficient. Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“Quick and efficient service.”

Helpful Report

Posted 7 years ago

Dear Mrs Wright, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our service to be quick and efficient. Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“Efficient service. Knowledgeable engineer..happy to inform customer. .nothing too much trouble. Great.”

Helpful Report

Posted 7 years ago

Dears Mrs Semmens, Thank you so much for taking the time to share your experience. We're so pleased to hear you found our service to be efficient, our engineer to be knowledgeable and also we kept you well informed. We're also happy to hear that you found our service to be nothing of any trouble. Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“Did not tell the truth about the time to get to us . Did not keep us updated. Had to keep trying to get through to them which was a problem as they did not answer the calls. This was all over period of five hours. at 8:30 pm there website was say that they could get a plumber to us by 10:00 pm not true we were advised the that they would not attend until the next day and no fixed time could be given only between 8:00 and 12:00am .”

Helpful Report

Posted 7 years ago

“Efficient”

Helpful Report

Posted 7 years ago

Thank you so much for taking the time to share your experience. We're so pleased to hear that you found our service to be efficient! Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“Mohammed was on time and did a great job he knew exactly what to do and it was efficiently done He was very helpful and if we have any electrical problems in the future we will certainly use him.”

Helpful Report

Posted 7 years ago

Thank you so much for taking the time to share your experience. We're so pleased to hear that our engineer Mohammed was on time, did a great job, he knew exactly what to do and it was all efficiently completed. We're also happy to hear that he was very helpful and if you do have any electrical problems in the future then you will use our services again. Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“I called this company on Friday morning as I had a fault with my fuse box, resulting in no sockets working throughout the house.I explained that I had a severely disabled son and was dependant on his hoist to enable me to care for him, and was afraid the battery would die on me. An appointment was made for 3.30, this was followed by 2 further phone calls confirming time and details. No one turned up.I called both the numbers I had been given, numerous times, all I got was a message telling me, all operators busy", !I received a call at 8pm to say someone would be calling the following day to make a further appointment! I had in the meantime called someone else who came straight away, for a fraction of the cost I had previously been quoted. Looks to me that, unless you are lucky enough get Mohammed, you have no chance! Considering the cost and the unreliability of the service, I would never recommend this company.”

Helpful Report

Posted 7 years ago

Rightio is rated 4.8 based on 2,870 reviews