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Rightio Reviews

4.8 Rating 2,865 Reviews
94 %
of reviewers recommend Rightio
4.8
Based on 2,865 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone
Read Rightio Reviews

About Rightio:

Home Repairs and Services

Our friendly and professional plumbers, Gas Safe engineers, electricians, locksmiths and drainage experts are in your local area now. Call us today!

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Phone:

0808 208 1009

Anonymous
Anonymous  // 01/01/2019
Very pleasant, efficient and helpful. Extremely courteous and sensitive to an elderly person in the house. Expert, efficient and quick work. Very impressed.
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Posted 2 years ago
Excellent from start to finish, kept up to date with arrival time and parts availability, the engineer was polite and very professional, we would definitely use again.
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Posted 2 years ago
The engineer was very pleasant and helpful, as was the young man I spoke to on the phone to book the appointment. I was sent a text to say when someone would be arriving which was also helpful and the engineer was punctual and professional. Thank you, will recommend.
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Posted 2 years ago
From the telephone call with a very polite lady to the job completion, I am very impressed with this company. The guy who did the job Abi, rang me to say when he’d be here. He was very professional and friendly, he talked me through what he needed to do to fix my toilet, he checked and double checked it was fixed properly with no leaks. I’ve had plumbers in the past who made the job worse and made me feel uncomfortable. I hope I won’t need another service too soon but if I do it’ll definitely be Rightio.
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Posted 2 years ago
The Plummer, Luke called in advance and arrived promptly. He examined the issue thoroughly and advised on what was the cause of the problem; luckily for me it wasn’t as bad as I’d expected. He advised on how long he expected the work to take and promptly set to work repairing the fault. After the job was completed he cleaned and tidied up. Excellent communications throughout, leaving me in no doubt as to what the issue was, what the cost would be and how long the job would take. Thank you for your assistance today, I am a very satisfied and happy customer.
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Posted 2 years ago
Very easy process and engineer had the job diagnosed and completely in a very short time. Very professional
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Posted 2 years ago
A very tidy job. The plumber was very professional and friendly. I will recommend this service to friends and family.
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Posted 2 years ago
Excellent service from booking appointment to help from engineer. Engineer provided a high standard of service and so helpful. Very happy with level of service.
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Posted 2 years ago
Fantastic service, had an emergancy plumber from a different firm the night before as we had an overflow in the loft, who made an absolute bodge and totally cut off the hot water and said he would need to come back later to replace loads of valves. Obviously a rip off. Had to call Rightio today to get me back on hot water. Plumber came within an hour and a half who knew exactly what to do and sorted the job quickly. Brilliant service.
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Posted 2 years ago
Rightio responded very quickly to my telephone request for help with a water leak, just before we were due to go on holiday. The charges were very clearly explained and transparent when I made the initial call. The engineer James arrived within a couple of hours. He was excellent, identified the problem very quickly, explained very clearly what he intended to do and capped the leaking pipe, all within 20 minutes. He then arranged to return to replace the damaged pipe as soon as we got back from holiday. Sure enough, he arrived exactly when he said he would and completed the job very quickly and efficiently. The service could not have been better. I would recommend Rightio and engineer James in particular without reservation, based on our experience.
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Posted 2 years ago
Very friendly, competent and efficient service. Would highly recommend Rightio to anyone.
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Posted 2 years ago
Abi was very polite, explained everything to us and did an exceptional job very happy
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Posted 2 years ago
The plumber was very professional and efficient. Well done to him and the team. I would certainly recommend Rightio.
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Posted 2 years ago
Saturday afternoon callout. Engineer contacted us to advise time of arrival and was very prompt, professional and friendly. Would definitely recommend as definite value for money.
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Posted 2 years ago
From first contact to completion of the work the whole organisation was professional,caring and stress free. Plenty of contact along the way which showed things progressing well. To top it all Hayley the plumber was amazing
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Posted 2 years ago
Had a wonderful experience, Hayley is professional, friendly and took time explain the problem along with advice for aftercare. She fixed the problem efficiently. Totally recommend rightio for any plumbing needs!
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Posted 2 years ago
Phil the plumber was prompt and set about the problem without delay. Soon had it fixed and made further checks down the drainage line. Obviously a very experienced and competent plumber with a friendly manner as a bonus ! A very positive experience all round.
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Posted 2 years ago
Thank you right from my first contact with you I was kept informed of charges and payment kept informed of times and hourly slot when the engineer would arrive. The engineer diagnosed the problem ordered parts required and returned the following day and did the necessary repairs efficiently and professionally and left no mess. I would use them again and recommend them to family and friends. Thank you again for a stress free service.
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Posted 2 years ago
From the very beginning to the end I have been very impressed with both the speed and professionalism of Rightio. John (my engineer) was amazing and clearly is someone who takes pride in his work, he identified the issue quickly, and set about fixing it without any hassle. It is a relief to find someone that I feel I can trust and would highly recommend both him and Rightio to anyone who asks for a professional plumber. I would also like to thank and highlight the excellent work of the customer service team I spoke with on the phone.
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Posted 2 years ago
The whole experience with Rightio was amazing from start to finish. Our electric shower gave up the ghost and we needed a new one. I telephoned at about 7.30 am. The call was answered immediately and extremely painless. The young woman who took the call was very polite and efficient. The engineer, Omar, arrived in less than 2 hours and was finished within an hour. He was extremely efficient and friendly. Brilliant service all round. I will definitely use Rightio again if I need emergency plumbing help and would have no hesitation in recommending them.
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Posted 2 years ago
Rightio is rated 4.8 based on 2,865 reviews