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Rightio Reviews

4.8 Rating 2,870 Reviews
94 %
of reviewers recommend Rightio
4.8
Based on 2,870 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone
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About Rightio:

Home Repairs and Services

Our friendly and professional plumbers, Gas Safe engineers, electricians, locksmiths and drainage experts are in your local area now. Call us today!

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Phone:

0808 208 1009

Anonymous
Anonymous  // 01/01/2019
Job done to my satisfaction thanks, Mark the plumber was spot on.
Helpful Report
Posted 6 years ago
Dear Mr Lynch, Thank you so much for taking the time to leave us a review. We're so pleased to hear that the job was done to your satisfaction and our engineer Mark was spot on! We are always delighted to see a customer sharing another positive experience that they have had with the company. We understand that our customers expect a certain level of service, and it is always nice to see that they have experienced a job well done. We will be sure to pass on your kind words to Mark and if we can be of assistance again in the future please do not hesitate to contact us. Kind Regards, Hannah
Posted 6 years ago
appreciated the call giving me a time the plumber would be there
Helpful Report
Posted 6 years ago
Dear Mrs Keenan, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you appreciated the call we gave to you to tell you the time our engineer would be arriving. Our team endeavour to give clear and concise prices to customers prior to our engineers attendance, this is something that is crucial to our business and relationship with our customers. Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah
Posted 6 years ago
I was contacted by telephone to let me know that the engineer was on his way and he arrived in good time. He was very polite and friendly and the repair was all done in less than 20 minutes. The whole process was completely painless and very efficient. I would recommend it.
Helpful Report
Posted 6 years ago
Dear Mrs Mckim, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you were contacted via the phone to let you know that our engineer was on his way and he arrived in good time. Also that he was very polite, friendly and the repair was all done in less than 20 minutes. We're also happy to hear that the whole process was completely painless and very efficient. We hope that you will recommend our services to others in the future and please do not hesitate to contact us again. Kind Regards, Hannah
Posted 6 years ago
Efficient, answered all my questions, did a great job, thanks, Mark
Helpful Report
Posted 6 years ago
Dear Mr Badshamiah, Thank you so much for taking the time to share your experience. We're so pleased to hear that you found our service to be efficient, we answered all your questions and we did a great job. We expect to provide a certain level of service here at Rightio - So we are always happy to hear when a customer receives this level of service. Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah
Posted 6 years ago
A very prompt service. Thank you, Gareth was very understanding and efficient. Thank you.
Helpful Report
Posted 6 years ago
Dear Mr Topp, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you received a very prompt service and that our engineer Gareth was very understanding and efficient. We are delighted that you have received the level of service we expect to provide. It is always nice to see a customer receive an efficient response when they are in need. This is something we as a company strive to achieve on every occasion. Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah
Posted 6 years ago
Very pleased with quick response and the work done by the plumber.
Helpful Report
Posted 6 years ago
Dear Mr Owen, Thank you so much for taking the time to leave us a review. We're so happy to hear that you were very pleased with the quick response and work done by our engineer. As you can imagine, these are qualities about our service that our customers value highly, particularly if the job that they have requested is urgent or an emergency. Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah
Posted 6 years ago
Friendly approach from all contacted. Good communications. Professional in approach.
Helpful Report
Posted 6 years ago
Dear Mr Hughan, Thank you so much for taking the time to share your experience. We're so pleased to hear that you received a friendly approach from everyone that you spoke to, good communication and we were professional in approach. We always strive to be a service that provides good communication, is professional and friendly in approach so we're glad you found this to be the case. We are happy to have been of assistance, and if you ever require our services again. please do not hesitate to give us a call. Kind Regards, Hannah
Posted 6 years ago
fast and efficient service
Helpful Report
Posted 6 years ago
Dear Mrs Liddell, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our service to be fast and efficient. It is always nice to see a customer receive an efficient response when they are in need. This is something we as a company strive to achieve on every occasion. Please do not hesitate to contact s again in the future, we would be pleased to assist. Kind Regards, Hannah
Posted 6 years ago
Plumber was excellent
Helpful Report
Posted 6 years ago
Dear Mr Norman, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our engineer to be excellent. All of our engineers are well qualified, highly experienced and also fully insured. Many are also affiliated with professional bodies for their respective trades so you can be sure you are in the best possible hands. For added peace of mind, it is also worth noting that we offer a 12 month guarantee on all of our parts and labour. Please do not hesitate to contact us again in the future, we would be pleased to assist. Kind Regards, Hannah
Posted 6 years ago
Engineer / Plumber was experienced, knowledgeable and pleasant.
Helpful Report
Posted 6 years ago
Dear Mr Younger, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our engineer to be experienced, knowledgeable and pleasant. All of our engineers are indeed helpful and friendly, well qualified, highly experienced and also fully insured. Many are also affiliated with professional bodies for their respective trades so you can be sure you are in the best possible hands. Please do not hesitate to contact us again in the future, we would be pleased to assist. Kind Regards, Hannah
Posted 6 years ago
Engineer pleasant and fairly well equipped. Kept me informed about what he was doing and listened to my suggestions about what to try next.
Helpful Report
Posted 6 years ago
Dear Mr Old, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our engineer to be pleasant, fairly well equipped, he kept you informed on what he was doing and listened to your suggestions about what to try next. We are always delighted to see a customer sharing another positive experience that they have had with the company. We understand that our customers expect a certain level of service, and it is always nice to see that they have experienced a job well done. Please do not hesitate to contact us again in the future, we would be pleased to assist. Kind Regards, Hannah
Posted 6 years ago
VERY HELPFUL AND POLITE AND PROFESSIONAL AND DID A GOOD JOB
Helpful Report
Posted 6 years ago
Dear Mrs Croft, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our service to be helpful, polite and professional and also that we did a good job! It is always fantastic to see another job carried out in a timely, efficient manner - this is the level of service we expect to provide as a company. Please do not hesitate to contact us again in the future, we would be pleased to assist. Kind Regards, Hannah
Posted 6 years ago
Swift response and plenty of phone updates. Thankfully our boiler is working again.
Helpful Report
Posted 6 years ago
Dear Mr Gauld, Thank you so much for taking the time to share your experience. We're so pleased to hear that you received a swift response, you were provided with plenty of boiler updates and your boiler is now working again. As you can imagine, these are qualities about our service that our customers value highly, particularly if the job that they have requested is urgent or an emergency. Please do not hesitate to contact us again in the future, we would be pleased to assist. Kind Regards, Hannah
Posted 6 years ago
Really on the ball in terms of organisation. Plumber was really helpful and worked fast
Helpful Report
Posted 6 years ago
Dear Mrs Winter, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our service to be really on the ball with organisation, our engineer was really helpful and he worked fast. We expect to provide a certain level of service here at Rightio - so we are always happy to hear when a customer receives this level of service. Please do not hesitate to contact us again in the future, we would be pleased to assist. Kind Regards, Hannah
Posted 6 years ago
This was excellent service. I was kept informed at all times. Graeme the electrician was friendly and very efficient. Thanks
Helpful Report
Posted 6 years ago
Dear Mr Salmon, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our service to be excellent and also that you found our engineer Graeme to be friendly and very efficient. We are always delighted to see a customer sharing another positive experience that they have had with the company. We understand that our customers expect a certain level of service, and it is always nice to see that they have experienced a job well done. Please do not hesitate to contact us again in the future, we would be pleased to assist. Kind Regards, Hannah
Posted 6 years ago
Very friendly & arrived earlier than expected. Both locks were changed very quickly, so happy with overall service & would definitely recommend.
Helpful Report
Posted 6 years ago
Dear Ms Rodway, Thank you so much for taking the time to leave us a review. We're so pleased to hear that our engineer was very friendly, arrived earlier than expected and both locks were changed very quickly. We're also glad to hear that you were happy with the overall service you received and that you would recommend us to others. Knowing that a customer would recommend us to others is great for us to hear as we know that we have definitely done our job right. Please do not hesitate to contact us again in the future, we would be pleased to assist. Kind Regards, Hannah
Posted 6 years ago
Gavin was very helpful and thorough. Very grateful.
Helpful Report
Posted 6 years ago
Dear Mrs Sweeney, Thank you so much for taking the time to share your experience. We're so pleased to hear that our engineer Gavin was very helpful and thorough and that you are very grateful. We expect to provide a certain level of service here at Rightio - So we are always happy to hear when a customer receives this level of service. Please do not hesitate to contact us again in the future, we would be pleased to assist. Kind Regards, Hannah
Posted 6 years ago
Work was done quickly and efficiently I now have a door that works!
Helpful Report
Posted 6 years ago
Dear Miss Capitelli, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found that the work was done quickly, efficiently and you now have a door that works. We are always delighted to see a customer sharing another positive experience that they have had with the company. We understand that our customers expect a certain level of service, and it is always nice to see that they have experienced a job well done. Please do not hesitate to contact us again in the future, we would be pleased to assist. Kind Regards, Hannah
Posted 6 years ago
Mick was so helpful, while we were running round like headless chickens because water coming through ceiling Mick was so calm and professional . Stopped the leak in seconds and fixed it. Even helped me clean up. Rightio the best.
Helpful Report
Posted 6 years ago
Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our engineer Mick to be really helpful and whilst you were worried because there was water coming through the ceiling Mick was calm and professional. We're also happy to hear that Mick stopped the leak in seconds, fixed it and helped you clean up. Please do not hesitate to contact us again in the future, we would be pleased to assist. Kind Regards, Hannah
Posted 6 years ago
Couldn’t recommend this company enough! Me and my partner never had heating for 5 days and when they came out they quickly resolved the problem and got my heating and gas leak sorted! Amazingly quick and fast and not too pricey!
Helpful Report
Posted 6 years ago
Dear Ms Caven, Thank you so much for taking the time to leave us a review. We're so pleased to hear that although you and your partner were without heating for 5 days, we were able to come out quickly and resolve your problem so that you had your heating and gas leak sorted. We're also glad to hear that you found our service to be amazingly quick, fast and not too pricey. We hope that you will recommend our services to others and if we can be of assistance again in the future, please do not hesitate to contact us. Kind Regards, Hannah
Posted 6 years ago
Rightio is rated 4.8 based on 2,870 reviews