Rightio Reviews

Name: Rightio
Rating: 4.77

4.8 Rating 2,865 Reviews

94 %

of reviewers recommend Rightio

Company Reviews

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4.8

Based on 2,865 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone

About Rightio:

Home Repairs and Services

Our friendly and professional plumbers, Gas Safe engineers, electricians, locksmiths and drainage experts are in your local area now. Call us today!

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Phone:

0808 208 1009

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mohammed did a fast and efficient job I would use this service again job number 5936040”

Helpful Report

Posted 6 years ago

Thank you so much for taking the time to leave us a review. We're so pleased to hear that our engineer Mohammed did a fast and efficient job. We always hear such great things from our customers about Mohammed so we're glad you also found him to be great. We hope that you will use our services again in the future and if we can be of assistance again then please do not hesitate to contact us. Kind Regards, Hannah

Posted 6 years ago

“Thank you so much for you quick response, also your call service operators were very polite and helpful.”

Helpful Report

Posted 6 years ago

Dear Victoria, Thank you so much for taking the time to leave us a review. We're so pleased to hear that we could provide you with a quick response and our call service operators were very polite and helpful. As you can imagine, these are qualities about our service that our customers value most highly, so we're glad you found this to be the case. Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“You plumber was efficient and polite, did a fantastic job, would definitely use again.”

Helpful Report

Posted 6 years ago

Dear Mrs Collbourne, Thank you so much for taking the time to leave us a review. We're so pleased to hear that our engineer was efficient, polite and did a fantastic job. All of our engineers are indeed helpful and friendly so we're glad you found this to be the case. We hope that you will use our services again in the future and please do not hesitate to contact us. Kind Regards, Hannah

Posted 6 years ago

“Martin, the plumber who came out to us was brilliant.”

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Posted 6 years ago

Dear Mr Mansfield, Thank you so much for taking the time to leave us a review. We're so pleased to hear that our engineer Martin who came out to you was brilliant! We always aim to provide a brilliant service to all of our customers, so we're glad you found this to be the case! Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“Communication with customer good but the engineer who came very good.”

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Posted 6 years ago

Dear Ms Bibby, Thank you so much for taking the time to share your experience. We're so pleased to hear that you found our communication to be good but also for our engineer to be very good! Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“Helpful and pleasant staff at the call centre, a same day appointment and a polite, professional plumber who sorted the problem quickly. Good communications throughout the whole process.”

Helpful Report

Posted 6 years ago

Dear Mr Elam, Thank you so much for taking the time to share your experience. We're so pleased to hear that our staff in the call centre were helpful and pleasant, a same day appointment was booked for you and you found our engineer to be polite, professional and was able to sort the problem quickly. We're also happy to hear that our communication was great throughout the whole process. Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“Thanks for coming so quickly and doing the job in the simplest way.”

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Posted 6 years ago

Dear Mr Spring, Thank you so much for taking the time to leave us a review. We're so pleased to hear that we were able to send an engineer quickly and the job was done in the simplest way. Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“Excellent service - grateful for engineer's advice on new property.”

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Posted 6 years ago

Dear Mr Dobbs, Thank you so much for taking the time to leave us a review. We're so pleased to hear that we were able to provide you with an excellent service and also that our engineer was able to give you great advice on your new property. All of our engineers are indeed helpful and friendly, so we're glad you found this to be the case! Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“I was very pleased at the fast and efficient service done with a smile. Congratulations. Only comment - the job took 15 minutes and I paid for an hour; as a senior citizen would it not be a thought to honor some time back as credit, after all VAT was charged not only on the parts but the labour as well. Just a thought.”

Helpful Report

Posted 6 years ago

Dear Mrs Johnson, we really appreciate that you have taken the time to leave a review of our business online as this helps us to both monitor and improve our services as well as to pass feedback throughout our organization. We understand that customers come to Rightio for work which they require to be completed urgently and it is pleasing to get your feedback that the job was fast and efficient and that the service was completed with a smile. We will take your suggestion regarding time back as credit on board and pass it to the relevant departments as something to look into going forward, I would just like to remind you that you have a 12 months guarantee on the parts supplied so please feel free to contact us if there are any issues and we would appreciate if you considered using Rightio again for any of your future repair needs. Best Regards, Fergal.

Posted 6 years ago

“Very fast response. From the fault occurring to an engineer arriving and fixing the problem was only about two hours. Very impressed, I have now booked them to do some other work and have joined their Care Club.”

Helpful Report

Posted 6 years ago

Dear Mr Yates, Thank you so much for taking the time to share your experience. We're so pleased to hear that you found Rightio to provide you with a very fast response and from your initial call through to our engineer's arrival and fixing of the problem it was only 2 hours. We're also happy to hear that you are very impressed, you have booked for us to complete some additional work and you have also joined our Care Club. We hope that you will enjoy the benefits of the scheme! Kind Regards, Hannah

Posted 6 years ago

“Electrician who came was really nice, quick, efficient and got the job done in no time at all! Much appreciated”

Helpful Report

Posted 6 years ago

Dear Mr Hilton, Thank you so much for taking the time to leave us a review. We're so pleased to hear that our engineer who attended your property was really nice, quick, efficient and got the job done in no time at all! We always aim to provide a service that is pleasant and efficient so we're glad you found this to be the case! Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“At a normally difficult time to arrange a tradesman in a short time frame you sent a plumber to try to fix a fault, and when this resulted in a new boiler being necessary, this was arranged within a few days to fit in with our needs. All of this was done professionally by polite staff, and we were always kept informed. Thank you.”

Helpful Report

Posted 6 years ago

Dear Mrs Bell, Thank you so much for taking the time to share your experience. We're so pleased to hear that at a time that is usually difficult, we were able to arrange for an engineer to attend in a short time frame. Also that the installation of your new boiler was arranged within a few days to fit in with your needs. We're also happy to hear that all of this was done professionally by polite staff and you were always kept informed. Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“Very helpful engineer at difficult time - worked hard to get job done before Christmas for us - much appreciated.”

Helpful Report

Posted 6 years ago

Dear Mrs Lancaster, Thank you so much for taking the time to share your experience. We're so pleased to hear that our engineer was very helpful at a difficult time and worked hard to get the job done before Christmas. Please do not hesitate to contact us in the future if we can be of assistance again. Kind Regards, Hannah

Posted 6 years ago

“I was pleased with the remedial work carried out by the service engineer.”

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Posted 6 years ago

Dear Mr Lawrence, Thank you so much for taking the time to leave us a review. We're so happy to hear that you were very pleased the remedial work that was carried out by our engineer. Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“Very helpful, tidy and efficiency. Thank you”

Helpful Report

Posted 6 years ago

Dear Mrs Ferns, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our engineer to be very helpful, tidy and efficient. All of our engineers are indeed helpful and friendly, so we're glad you also found this to be the case. Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“very pleasant and knowledgeable young man clean and efficient job”

Helpful Report

Posted 6 years ago

Dear Mr Duncan, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our engineer to be very pleasant, knowledgeable and also that he was clean and efficient with his work. Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“Absolutely brilliant in that the engineer arrived that afternoon.”

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Posted 6 years ago

Dear Ms Hucks, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our service to be absolutely brilliant as we were able to get one our engineers to attend that same afternoon. We always aim to provide an efficient service so we're glad you found this to be the case. Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“Really prompt. Sorted the problem. Tom was really helpful and a thoroughly nice bloke. Great work!”

Helpful Report

Posted 6 years ago

Dear Mr Crawford, Thank you so much for taking the time to leave us a review. We're so pleased to hear that our engineer Tom was really prompt, sorted the problem and was very helpful and thoroughly nice. As you can imagine, these are qualities about our service that our customers value most highly so we strive to deliver these qualities for all of our customers. If we can be of assistance again in the future then please do not hesitate to contact us. Kind Regards, Hannah

Posted 6 years ago

“Mohammed seems to have done a Good job.i wish him a happy New year.”

Helpful Report

Posted 6 years ago

Thank you so much for taking the time to share your experience. We're so pleased to hear that our engineer Mohammed did a great job. We will be sure to pass on your kind words to Mohammed and if we can be of assistance in the future then please do not hesitate to contact us again. Kind Regards, Hannah

Posted 6 years ago

“Very efficient and courteous service. Engineer sorted out the problem straight away and was polite and helpful.”

Helpful Report

Posted 6 years ago

Dear Mr Poar, Thank you so much for taking the time to share your experience. We're so pleased to hear that you found our service to be very efficient and courteous. Also that our engineer sorted out the problem straight away and was very polite and helpful. Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

Rightio is rated 4.8 based on 2,865 reviews