Name: Rightio
Rating: 4.77

“I was so pleased to see your emergency plumber over the appalling weather we experienced in early March. Ian turned up when he said he would and just got on with mending a burst pipe in a most efficient and reassuring manner. Would definitely recommend.”

Helpful Report

Posted 6 years ago

Dear Mrs Macfarlane, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. At Rightio we understand the importance of our response time to our customers call and so it is great to hear that you were satisfied with our response and that our engineer was able to attend during the appalling weather. We really appreciate any recommendations and please do feel free to contact Rightio in the future for any of your repair work needs as we will be more than happy to assist you, Best Regards, Fergal

Posted 6 years ago

“Wayne was a brilliant engineer, very helpful and clear, chatty and very knowledgeable, overall a fantastic service all round, Will recommend to others.”

Helpful Report

Posted 6 years ago

Dear Mr Kilford, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. All of our engineers have a minimum of five years’ experience to ensure that they can carry out repair work to a sufficiently high standard and so it is encouraging that you found our engineer, Wayne, to be brilliant, helpful, clear, chatty and very knowledgeable during your repair work. We really appreciate any recommendations and please do feel free to contact Rightio in the future for any of your repair work needs, Best Regards, Fergal

Posted 6 years ago

“Dominic persevered with a very awkward job and did excellent work. He was friendly and answered any questions I had with confidence.”

Helpful Report

Posted 6 years ago

Dear Miss Postlewaite, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. All of our engineers have a minimum of five years’ experience to ensure that they can carry out repair work to the highest of standards which makes it brilliant to receive your feedback that Dominic persevered with the awkward job and completed work to an excellent standard! Please do feel free to contact Rightio in the future for any of your repair work needs as we will be more than happy to assist you, Best Regards, Fergal

Posted 6 years ago

“Good job completed in good time, well mannered bloke.”

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Posted 6 years ago

Dear Mr Roddy, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. At Rightio we understand the importance of our response time to our customers call and so we are very pleased that your repair work was completed in good time whilst finding our engineer to be well mannered. Please do feel free to contact Rightio in the future for any of your repair work needs as we will be more than happy to assist you, Best Regards, Fergal

Posted 6 years ago

“Turned up on time, friendly and offered suggestions as well as doing the job”

Helpful Report

Posted 6 years ago

Dear Ms Tsakirakis, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. All of our engineers have a minimum of five years’ experience to ensure that they can carry out repair work to the highest of standards and as such it is brilliant to receive your feedback that our engineer turned up on time, was friendly and offered suggestions as well as completing the job! Please do feel free to contact Rightio in the future for any of your repair work needs, Best Regards, Fergal

Posted 6 years ago

“I was pleased with your speedy service and the engineer you sent was extremely polite, courteous and helpful.Thank you once again.”

Helpful Report

Posted 6 years ago

Dear Mr Patterson, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. At Rightio we understand the importance of our response time to our customers call and so it is great to receive your feedback that you were pleased with our speedy service with our engineer being polite, courteous and helpful! Please do feel free to contact Rightio in the future for any of your repair work needs, Best Regards, Fergal

Posted 6 years ago

“Would give zero stars if I could. Phoned the company early Sunday afternoon and was told a plumber would be with me between 2 and 5.00 pm. At 4.40 rang the company again as I had heard nothing, to be told he had been delayed but would definitively be with me. Rang again at 6.40 , as still nothing, to be told they couldn’t reach him, but that they had left messages and there was no reason why he wouldn’t come. Gave up at 11.30 pm having had no visit and no phone call, the office closed at 7 pm, so couldn’t ring them again. Very poor communication and no service!”

Helpful Report

Posted 6 years ago

Dear Mark Swarbrick, we would like to apologize for the inconvenience caused through the appointment that wasn't kept for you and for the lack of communication regarding updates of the engineers whereabouts - If you would like to discuss this matter further than feel free to contact our customer excellence team by emailing - customer@rightio.co.uk - Thank you!

Posted 6 years ago

“Fraser did an excellent job. He was very pleasant and sociable during the completion of his work and kept us informed of exactly what was necessary to rectify the problem. Thoroughly recommended.”

Helpful Report

Posted 6 years ago

Dear Mr Stelling, thank you for using our services at Rightio and for leaving a review of our company as this helps us to both monitor our work and improve our service for the future. All of our engineers have a minimum of five years’ experience to ensure that they can carry out repair work to the highest of standards which reflects in your feedback that our engineer, Fraser, did an excellent job whilst being pleasant and informing you of what was necessary to rectify the problem. We really appreciate any recommendations and please do feel free to contact Rightio in the future for any of your repair work needs as we will be more than happy to assist you, Best Regards, Fergal

Posted 6 years ago

“Your plumber managed to rectify a job that had been done earlier by a different company who had not completed the job satisfactorily and only managed to make the leak worse! He was professional, polite and explained what he had done and why. Very impressed, thank you.”

Helpful Report

Posted 6 years ago

Dear Mrs Peart, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. All of our engineers have a minimum of five years’ experience to ensure that they can carry out repair work to the highest of standards and so it is excellent that our plumber was able to rectify your job which another company had not completed satisfactorily. Please do feel free to contact Rightio in the future for any of your repair work needs, Best Regards, Fergal

Posted 6 years ago

“Tom came out to my house to service the boiler and sort out some historic problems. Tom is totally calm and unflappable and very pleasant. Very happy with the service.”

Helpful Report

Posted 6 years ago

Dear Mrs Roberts, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. All of our engineers have a minimum of five years’ experience to ensure that they can carry out repair work to the highest of standards and so it is encouraging that our engineer, Tom, was able to service your boiler whilst repairing its historic problems! Please do feel free to contact Rightio in the future for any of your repair work needs, Best Regards, Fergal

Posted 6 years ago

“Friendly, helpful and informative pair of guys came out and fitted my new boiler. Caused me no bother at all. Left everything as tidy as they found it. Answered all my questions in a clear, easily understood manner. Both very polite. Would happily recommend them to others.”

Helpful Report

Posted 6 years ago

Dear Mr Horan, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. All of our engineers have a minimum of five years’ experience to ensure that they can carry out work to the highest of standards and so it is great that our installers were able to fit the new boiler with no both whilst answering any questions that you may have had. Please do feel free to contact Rightio in the future for any of your repair work needs or for any information regarding the installation. Best Regards, Fergal

Posted 6 years ago

“Engineer turned up when expected and repaired the fault with my boiler. Friendly and efficient service.”

Helpful Report

Posted 6 years ago

Dear Mr Eppel, thank you for using Rightio for your repair work and for leaving a review of our company online which allows us to bother monitor the work in which we provide as well as to improve our service in the future. At Rightio, we have worked extensively to ensure that the whole process from booking in work to its completion is as smooth as possible so it is motivating to receive your feedback that our engineer turned up wen expected and was able to repair the faulty boiler in a friendly and efficient manner. Please do contact Rightio in the future for any repair work that you may require. Best Regards, Fergal

Posted 6 years ago

“Efficient polite and job executed quickly thanks”

Helpful Report

Posted 6 years ago

Dear Mr Brown, thank you for using Rightio for your repair work needs and for leaving a review of our service of our company online as this helps us to monitor and improve our service. At Rightio we understand the importance of our response to our customers call and so it is great that you found our engineer to be efficient, polite and that the job was executed quickly. We would really appreciate if you were to consider using Rightio in the future for any of your repair work needs. Best Regards, Fergal

Posted 6 years ago

“Great service once again, highly recommended.”

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Posted 6 years ago

Dear Mr Morgan, thank you for using Rightio for your repair work needs and for leaving a review of our company online which helps us to monitor and improve our service for the future. At Rightio we understand that the quality of our service is vital for our customers and so it is great to receive your feedback that we have managed to provide a great service once again and really appreciate your loyalty towards our company. Please do consider using Rightio for any future repair work needs as we will be more than happy to assist you in the future. Best Regards, Fergal

Posted 6 years ago

“It was comforting that when Mark arrived he immediately showed us his I.D and also we were contacted beforehand telling us the name of our plumber. Mark was friendly and thorough. Will be using again in the future.”

Helpful Report

Posted 6 years ago

Dear Mrs Dudley, thank you for using Rightio for your repair work needs and for leaving a review of our company online and this helps us to both monitor and improve for the future. All of our engineers have a minimum of five years experience so that they can provide repair work to the highest standard so it is great that you found our engineer, Mark, to be friendly and thorough and above all that he was able to make you feel at ease by showing his I.D. upon arrival. We would really appreciate if you used Rightio in the future for your repair work as we wold be more than happy to assist you. Best Regards, Fergal

Posted 6 years ago

“I was told I'd get a Call from the engineer, he was here faster than I imagined (I think he was either local or in the area anyway) Got me out of a jam in about 10 minutes... a great relief”

Helpful Report

Posted 6 years ago

Dear Mr Smith, thank you for using Rightio for your repair work and for leaving a review of our company online which helps us to monitor the work in which we provide as well as to improve for the future. At Rightio we understand the importance of our response time and so it is great that we were able to provide an engineer faster than you imagined and that they were able to get you out of a jam in about 10 minutes! Please do consider using Rightio in the future for any of your repair work needs. Best Regards, Fergal

Posted 6 years ago

“Engineer polite and helpful. Gave advice and explained the problem. Thank you. Would use again.”

Helpful Report

Posted 6 years ago

Dear Miss Price, thank you for using Rightio for your repair work needs and for leaving a review of our company online as this helps us to both monitor our service and improve it for the future. All of our engineers at Rightio have a minimum of five years experience and so it is great to receive your feedback that you found our engineer to be polite and helpful and that the gave you advice whilst explaining the problem during the repair. We would really appreciate it if you did use our services again and would be more than happy to assist you. Best Regards, Fergal

Posted 6 years ago

“Joe carried out the job extremely professionally. Very helpful and friendly and he gave us some invaluable tips. Very pleased .”

Helpful Report

Posted 6 years ago

Dear Mrs Soler, thank you for using Rightio for your repair work needs and for leaving a review of our company online as this helps us to both monitor the work that we provide as well as to improve for the future. All of our engineers at Rightio have a minimum of five years experience and so it is great to receive your feedback that our engineer, Joe, was able to carry out the job extremely professionally and that you found him very helpful and friendly whilst providing some invaluable tips to you! We would really appreciate if you would consider using Rightio in the future for any of your repair work needs. Best Regards, Fergal

Posted 6 years ago

“Good bank holiday service. Thanks”

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Posted 6 years ago

Dear Mrs Jones, thank you for using Rigtio for your repair needs and for leaving a review of our company online as this helps us to monitor the service that we provide as well as to improve for the future. We are more than pleased to hear that you are satisfied with our bank holiday service as such we were providing a large network of engineers, just like in the cold period, to ensure that we could meet the demands of our customers! We wold really appreciate if you would consider using Rightio in the future for any of your repair work needs. Best Regards, Fergal

Posted 6 years ago

“Solved the problem leak fixed. Nice man . Pipe really dirty”

Helpful Report

Posted 6 years ago

Dear Mrs Bennett, thank you for using Rightio for your repair work needs and for leaving a review of our company online as this helps us to monitor the work in which we provide as well as to help us improve for the future. All of our engineers have a minimum of five years experience and so it is brilliant to hear that our engineer was able to solve the leak and that you found them to be a nice man. Please do consider using Rightio in the future for any of your repair work needs. Best Regards, Fergal

Posted 6 years ago

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone

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