Rightio Reviews

Name: Rightio
Rating: 4.77

4.8 Rating 2,865 Reviews

94 %

of reviewers recommend Rightio

Company Reviews

Metrics

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4.8

Based on 2,865 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone

About Rightio:

Home Repairs and Services

Our friendly and professional plumbers, Gas Safe engineers, electricians, locksmiths and drainage experts are in your local area now. Call us today!

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Phone:

0808 208 1009

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very expensive, and twice delayed to fix a small problem.”

Helpful Report

Posted 6 years ago

Hi, Thank you for getting in touch with us. We’re so sorry to hear that you have been disappointed with our service. Could you please email customer@rightio.co.uk with more information including a quick breakdown of your complaint. We will also get in touch with the Customer Excellence Team to make sure this is handled as quick as possible. Kind Regards, Jason

Posted 6 years ago

“Quick, Efficient, just what we needed to get us out of a jam.”

Helpful Report

Posted 6 years ago

Dear David, Thank you so much for taking the time to share your experience. We're so pleased to hear that you found our service to be quick, efficient and just what you needed to get you out of a jam. We always aim to provide a quick and efficient service so we're glad you found this to be the case. Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“Great service”

Helpful Report

Posted 6 years ago

Dear Mr Day, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our service to be great! Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“As I required an engineer to come back a second time, it was really useful to have the same person twice as my parents are both housebound and elderly. The engineer was polite and engaging. As the 2nd visit was on a day that was snowing heavily and it was between Christmas and new year Rightio still managed to get me help on the same day as I contacted them, which was much appreciated.”

Helpful Report

Posted 6 years ago

Dear Mrs Buchanan, Thank you so much for taking the time to leave us a review. We're so pleased to hear that we were able to come out to your property on the same day, even though it was snowing heavily and during the festive period. We're also glad to hear that it was helpful for you to have the same engineer to attend your property the second time round. We always assign the same engineer to repeat visits so that it is better for our customers. Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“It was more difficult work than I thought. A real good job by Lee. Thank you!”

Helpful Report

Posted 6 years ago

Dear Mrs Chen, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our engineer Lee to do a really great job even though the work was more difficult than you thought it would be. We aim to find a solution to all possible problems our customers may encounter, so we're glad that we could help! Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“terrific service”

Helpful Report

Posted 6 years ago

Dear Mr Leitch, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our service to be terrific. We always aim to provide a terrific service to all of our customers so we're glad you found this to be the case. Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“Excellent response. Job completed well and promptly”

Helpful Report

Posted 6 years ago

Dear Mrs Phillips, Thank you so much for taking the time to share your experience. We're so pleased to hear that we provided you with an excellent response and the job we completed was done well and promptly. Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“We had a security issue with one of our entrances/exits that was resolved very quickly with Rightio. Excellent service.”

Helpful Report

Posted 6 years ago

Thank you so much for taking the time to share your experience. We're so pleased to hear that you found our service to be excellent and that we were able to sort our your security issue very quickly. We always aim to provide an excellent and efficient service, so we're glad you found this to be the case. Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“Very pleased with the work and the way they conducted themselves.”

Helpful Report

Posted 6 years ago

Dear Mr Beddard, Thank you so much for taking time to leave us a review. We're so happy to hear that you were pleased with the work we carried out and the way we conducted ourselves. Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“Mohammed was polite and efficient and did an excellent job”

Helpful Report

Posted 6 years ago

Dear Mr Harley, Thank you so much for taking the time to leave us a review. We're so pleased to hear that our engineer Mohammed was polite, efficient and did an excellent job. We always hear great comments about Mohammed so we're glad to hear that similarly you found Mohammed to provide a great service. Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hanna h

Posted 6 years ago

“Very happy to get my plumbing sorted the same day. Possibly a little on the expensive side but for the service I would use Rightio again.”

Helpful Report

Posted 6 years ago

Dear Mr Ekns, Thank you so much for taking the time to share your experience. We're so pleased to hear that you were happy with the service you received and we were able sort your problem with your plumbing the same day. While home maintenance costs are never ideal, it is worth noting that we offer 12 months parts and labour on all of our work. We hope that you recommend our services to others and if we can be of assistance again in the future the please do not hesitate to contact us. Kind Regards, Hannah

Posted 6 years ago

“After a disappointing start with the engineer not able to attend until the following day. I then received a phone call to say the engineer could fit me in the same afternoon. Callum was so professional and friendly. Done a quick and efficient job and even took the time to pet my dog. Thanks Callum”

Helpful Report

Posted 6 years ago

Dear Miss Simmons, Thank you so much for taking the time to share your experience. We're so pleased to hear that although initially after a disappointing start, our engineer was able to attend the same afternoon. We're also happy to hear that Callum was professional, friendly, did a quick and efficient job and even took the time to pet your dog. Here at Rightio we aim to provide a professional, friendly and efficient service, so we're glad you found this to be the case. Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“Lovely man job done great response 👍”

Helpful Report

Posted 6 years ago

Dear Mr Lawler, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our engineer to be lovely and we provided you with a great response. Please do not hesitate to contact us in the future if we can be of assistance again. Kind Regards, Hannah

Posted 6 years ago

“Good manners ... Explained procedure and kept a clean space ... Finished quickly no nonsense or trying to sell me something that wasn't required. Highly recommend A*****”

Helpful Report

Posted 6 years ago

Dear Mr Brown, Thank you so much for taking the time to share your experience. We're so pleased to hear that you found our engineer to have good manners, explained the procedure and kept the space clean. Also that our engineer finished quickly and there was no nonsense. We hope that you will recommend our services to others and if we can be of assistance in the future then please do not hesitate to contact us. Kind Regards, Hannah

Posted 6 years ago

“Engineer came within 2 hours. Very informative. Excellent”

Helpful Report

Posted 6 years ago

Dear Mrs Elmer, Thank you so much for taking the time to share your experience. We're so pleased to hear that our engineer came within two hours, was very informative and excellent. We aim to provide an excellent service with each and every one of our customers, so we're glad you found this to be case. Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“Very good service”

Helpful Report

Posted 6 years ago

Dear Mr Wells, Thank you so much for taking the time to share your experience, We're so glad to hear that you found our service to be very good. Please do not hesitate to contact us again the future if we can be of assistance, Kind Regards, Hannah

Posted 6 years ago

“Good service, helpful and knowledgeable. Thanks”

Helpful Report

Posted 6 years ago

Dear Mr Gould, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our service to be good, helpful and knowledgeable. Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“Good service - well done”

Helpful Report

Posted 6 years ago

Dear Mr Greenland, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our service to be good. We aim for a good service with each and every one of our customers so we're glad you found this to be the case. Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“Prompt, friendly, competent. Just what you need.”

Helpful Report

Posted 6 years ago

Dear Mr Elder, Thank you so much for taking the time to share your experience. We're so pleased to hear that you found our service to be prompt, friendly and competent. We are glad to hear that we were just what you needed! Please do not hesitate to contact us in the future if we can be of assistance again. Kind Regards, Hannah

Posted 6 years ago

“I was very happy with the speed in which the matter was dealt with”

Helpful Report

Posted 6 years ago

Dear Mr Harrison, Thank you so much for taking the time to share your experience. We're so pleased to hear that you were happy with the speed in which your matter was dealt with. Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

Rightio is rated 4.8 based on 2,865 reviews