Name: Rightio
Rating: 4.77

“Victor was brilliant - sorted out the problem in minutes. And such a pleasant chap too.”

Posted 6 years ago

Dear Mr Davies, thank you for using Rightio for your repair needs and for leaving a review of our service online as this really helps us to review our work and pass feedback throughout our business. All of our engineers at Rightio have a minimum of five years experience so that they have the relevant on-the-job qualities to provide an efficient and informed service so it is great to hear that our engineer, Victor, was able to resolve the problem in minutes! Please do consider using Rightio in the future for any of your repair needs. Best Regards, Fergal

Posted 6 years ago

“Excellent rapid service, your engineer Matt did a great job and is a credit to your firm”

Helpful Report

Posted 6 years ago

Dear Mrs Spencer, we would like to thank you for using our services and for leaving a review of our business as this really helps us to improve for the future. At Rightio all of our engineers have a minimum of five years experience in order to have the relevant on-the-job experience to complete repair work fast and efficiently and so it is very pleasing to receive your feedback that our engineer, Matt, was able to complete a job that you consider to be great; we will be sure to pass on your kind words. Please do consider using Rightio in the future for any of your repair needs. Best Regards, Fergal.

Posted 6 years ago

“Engineer turned up at time and day agreed, very professional and clean, great to have a gas engineer that gives you confidence in the way he approached his work.”

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Posted 6 years ago

Dear Mr Miller, we really appreciate that you used Rightio for your repair needs and would also like to thank you for leaving a review of our business online as this helps us to evaluate our service and to improve for the future. All of our engineers at Rightio have a minimum of 5 ears experience so that they can complete repair work to the highest of standards and so it is brilliant to hear that as well as turning up on time you considered our engineer to be very professional and clean. Please do consider using Rightio in the future for any of your repair work needs. Best Regards.

Posted 6 years ago

“Very friendly guy.”

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Posted 6 years ago

Dear Mr Giovanni, thank you for using our services and for leaving a review of our company online as this really helps us to monitor and improve our services for the future. All of our engineers have a minimum of five years experience and so it is great to receive your feedback that as well as being happy with the job that you considered our engineer to be a very friendly guy! Please do consider using our services in the future for any of your repair work needs. Best Regards, Fergal

Posted 6 years ago

“Brilliantly reassuring telephone operator and really nice plumber!”

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Posted 6 years ago

Dear Mr Thomas, thank you for using our services and for leaving a review of our work online as this really helps us to monitor our work and improve for the future. We have worked extensively to ensure that our whole process from booking in work to completing the job is as smooth as possible and so it is great to hear that you found our telephone operator to be brilliantly reassuring an our plumber to be really nice! We would really appreciate it if you kept Rightio in mind for any future maintenance work you may require. Best Regards, Fergal

Posted 6 years ago

“Great operative as usual”

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Posted 6 years ago

Dear Mr Sanderson, thank you for using our services and for leaving a review of our company online as this helps us to monitor our work and improve for the future. All of our engineers have a minimum of five years experience so that they can complete work to a high standard and so it is very pleasing to hear that our engineer was great as usual! Please do contact us for any of your repair needs as we will be more than happy to assist you. Best Regards, Fergal

Posted 6 years ago

“Thanks, job well done!”

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Posted 6 years ago

Dear Mr Fonfara, thank you for using our services and for leaving a review of our company online as this helps us to monitor and improve our services for the future. All of our engineers have a minimum of five years experience in order to provide the highest quality work possible and so it is great to receive your feedback that our engineer completed a job well done! Please do consider using Rightio in the future for any of your repair needs. Best Regards, Fergal

Posted 6 years ago

“The plumber arrived in record time after I booked and did the job quickly”

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Posted 6 years ago

Dear Mrs Salt, thank you for using Rightio for your plumbing work and for leaving a review of the job online as this helps us to monitor our service and to improve in the future. At Rightio we understand the importance of our response time to our customers call and so it is great to hear that our plumber was able to arrive in record time and complete the work for you quickly. Please do consider using Rightio in the future for any of your repair work needs. Best Regards, Fergal

Posted 6 years ago

“Yesterday, my toilet wouldn't flush - only toilet in the house. I called an emergency plumbing firm who said they would respond in 1-3 hours. They arrived 26 hours later! The plumber did a minor repair to my tap, which I had also asked them to do, but said he couldn't mend the cistern as it was too old. Gave me an astronomical quote for a new cistern but wasn't able to say when they could do the job. I declined the offer. Found Rightio website and gave you a call. Immediately impressed by the friendly welcome. You promised to have someone out to me before 6pm. Engineer arrived at about 5pm and fixed my cistern very quickly. The cord had broken on my bathroom light, so he was working by torchlight, which he took with very good humor. All done in about 30 minutes for less than half the cost quoted by the other company. Very impressed and will certainly use you again if needed.”

Helpful Report

Posted 6 years ago

Dear Mrs Wilkinson, thank you for coming to Rightio for your repair work and for leaving a review of our business online as this helps us to monitor and improve our service for the future. Although it is unfortunate that the first plumbing firm in which you contacted failed to repair your cistern and quoted an astronomical quote for a new cistern it is very pleasing to hear that our Rightio engineer was able to provide you with a typically honest Rightio service and repaired the cistern on the same day as your call. We would really appreciate it if you did consider us for any repair work that you may require in the future as we would be more than happy to assist you. Best Regards, Fergal

Posted 6 years ago

“The engineer arrived on time very polite immediately inspected the heater and difficult to establish exactly what the problem was managed to locate the defect and repaired it. He took the time to explain what the fault was and the action he had taken.”

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Posted 6 years ago

Dear Mr Hamilton, we would like to thank you for using our services and for leaving a review online as this really helps us in terms of monitoring our work and improving our processed in the future. It is very pleasing to hear that our engineer was able to arrive on time to diagnose and repair the heating fault that you experienced. Furthermore, we are encouraged that our engineer was able to take the time to explain to you what the fault was and how he had repaired it in a polite manner as this certainly puts our customers at ease. Please do consider using Rightio in the future for any repair work that you may require. Best Regards, Fergal

Posted 6 years ago

“The work done today, by your contractor, was first-class. Your communications were mostly excellent. We were disappointed with your first attempt to send a plumber on Saturday afternoon. With hindsight we feel that he should have been able to complete the job then. He told us that 3.30pm was too late to go to buy the necessary replacement tap. Your second attempt was altogether much more reassuring and efficient.”

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Posted 6 years ago

Dear Mrs Burke, thank you for using our services and for leaving a review of our business online as this really helps us to monitor and improve our service for the future. We really appreciate your feedback and would like to ensure you that your comments will be passed onto relevant departments regarding the initial visit. Moreover, it is great to hear that when the work was completed by our contractor that you considered the work to be of a first-class nature which aligns with the high standards which we set. Please do consider using Rightio in the future for any repair work that you may require. Best Regards, Fergal

Posted 6 years ago

“I was pleased with the work. The plumber provided honest advice and pointed out previous issues with caused by another repair man.”

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Posted 6 years ago

Dear Mrs Williams, thank you for using our services and for leaving a review of our company online as this really helps us to monitor and improve for the future. We always aim to provide a high quality service at Rightio and it is very encouraging to receive your feedback that you were pleased with our work and that our engineer was able to provide honest advice as well as pointing our previous issues caused by previous repair men. Please do consider using Rightio in the future for any of your repair needs. Best Regards, Fergal

Posted 6 years ago

“You may think to save a few pounds and not call these guys, I wouldn't. Several electricians later called RIGHTIO the chap identified the issue causing fuse box to trip repaired it and offered advice going forward brilliant service really friendly engineer”

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Posted 6 years ago

Dear Mrs Jones, thank you for using our services and for leaving a review of our business online as this helps us to improve for the future. At Rightio we provide an informed and high quality service as all of our engineers have a minimum of five years experience so they have enough time on-the-job to develop as engineers and so it is great to hear that Rightio engineers were able to repair your electrical fault when other engineers could not. Please do consider using Rightio in the future for any of your repair needs. Best Regards, Fergal

Posted 6 years ago

“Very helpful, and got the job done. I found the service was exceptional.”

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Posted 6 years ago

Dear Ms Dadhiwala, thank you for using our services and for leaving a review online as this helps us to monitor our work and pass feedback throughout the organization. All of our engineers have a minimum of five years experience so that they can provide a high quality service and so it is great to receive your feedback that as well as finding our service exceptional, that you found the engineer to also be very helpful. Please do consider using Rightio in the future for any of your repair work needs. Best Regards, Fergal

Posted 6 years ago

“The engineer your sent to my home, John, arrived within the time period you mentioned and sorted the problem quickly and sympathetically. I'd certainly use you again if necessary.”

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Posted 6 years ago

Dear Mr Snape, thank you for using Rightio for your repair work needs and for leaving a review of our company as this helps us to monitor and evaluate our service online. All of our engineers have a minimum of 5 years experience so that they can provide our customers with informed and efficient repairs and so it is great that our engineer John was able to fix the issue quickly as well as sympathetically. We would really appreciate if you used our services again in the future as we would be more than happy to assist you. Best Regards, Fergal

Posted 6 years ago

“Prompt and Polite. Did a good job, explained the problem supplied required parts. Completed the repair very quickly and competently. Explained the invoice and arranged my authorised credit card payment. I was very satisfied. Thank you.”

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Posted 6 years ago

Dear Mr Taylor, thank you for using Rightio for your repair work and for leaving a review of our service online as this helps us to monitor and improve our services in the future. A major part of our focus is to keep transparency throughout the process of our jobs and so it is brilliant to receive your feedback that we were able to explain the problem that was diagnosed as well as explaining the invoice. Please do consider Rightio for any repair work that you may require in the future. Best Regards, Fergal.

Posted 6 years ago

“A nice man who did the job without fuss. He did arrive about half an hour after the expected time limit!”

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Posted 6 years ago

Dear Mrs Johnstone, thank you for choosing Rightio for your repair wok needs as well as for leaving a review of our company online as this helps us to monitor the service that we provide as well as to improve for the future. A nice man who did the job without fuss. Firstly, we would like to apologize for the half an hour delay of our engineer due to unforeseen circumstances however we are pleased that you found our engineer to be a nice man who did the job without fuss! We would really appreciate it if you were to consider Rightio in the future for any of your repair work needs. Best Regards, Fergal

Posted 6 years ago

“A very pleasant engineer. Sorted the issues without any problems. Highly recommended. Thank you.”

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Posted 6 years ago

Dear Mr Maksimovic, thank you for using our services and for leaving a review of our company online as this really helps us to monitor and evaluate our service in the future. All of our engineers at Rightio have a minimum of five years experience in order to provide our customers with the best standard possible and so it is great to hear that our engineer was able to resolve your issue without any problems. We really appreciate any recommendations and please do consider using Rightio in the future for any of your repair needs. Best Regards, Fergal

Posted 6 years ago

“Fully satisfied with the job and cleaned up after”

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Posted 6 years ago

Dear Mrs Kirwan, thank you for using our services and for leaving a review of our company online as this really helps us to monitor and improve for the future. It is extremely pleasing to receive your feedback that you were fully satisfied with the job in which we provided and that our engineer was able to clean up after themselves. Please do consider using Rightio in the future for any of your repair needs as we will be more than happy to assist you. Best Regards, Fergal

Posted 6 years ago

“Your plumber was extremely helpful and polite and mended the leaking pipe in no time”

Helpful Report

Posted 6 years ago

Dear Miss Critch, thank you for using Rightio for your repair work needs and for leaving a review of our company which helps us to monitor and improve for the future. At Rightio every one of our engineers has to have a minimum of five years experience in order to be able to complete repair work efficiently and to the highest of standards and it is very pleasing to receive your feedback that our engineer was extremely helpful, polite and was able to mend the pipe efficiently. Please do consider using Rightio in the future for any of your repair needs. Best Regards, Fergal

Posted 6 years ago

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone

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