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Rightio Reviews

4.8 Rating 2,865 Reviews
94 %
of reviewers recommend Rightio
4.8
Based on 2,865 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone
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About Rightio:

Home Repairs and Services

Our friendly and professional plumbers, Gas Safe engineers, electricians, locksmiths and drainage experts are in your local area now. Call us today!

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Phone:

0808 208 1009

Anonymous
Anonymous  // 01/01/2019
I was very impressed with the good service from Maria at the call centre and Kamil who came to install a new radiator. Both were professional, pleasant and efficient.
Helpful Report
Posted 6 years ago
Dear Mr Callaway, thank you for using our services and for leaving a review of our business online as this can help us to monitor our service and to pass feedback throughout the business. We have worked extensively to make the process from booking to job completion as smooth and hassle-free as possible so it is great to receive your feedback that you were impressed with the service from Maria at our call center as well as Kamil's workmanship whilst installing the new radiator. Please do consider using Rightio in the future for any repair work required. Best Regards, Fergal
Posted 6 years ago
I was happy with the service and the advice given by the plumber
Helpful Report
Posted 6 years ago
Dear Mr Bluett, thank you for using our services and for leaving a review of our company as this helps us to monitor our services as well as to improve for the future. All of our engineers at Rightio have a minimum of five years experience so that they can complete repair work to the highest of standards and so it is brilliant to receive your feedback that you were happy with our service and the advice which was provided by our plumber. Please do consider using Rightio in the future for any of your repair work needs. Best Regards, Fergal
Posted 6 years ago
Problem fixed in very short time.
Helpful Report
Posted 6 years ago
Dear Mr Wilmot, thank you for using our services and for leaving a review of our business online as this helps us to improve for the future. All of our engineers have a minimum of five years experience in order to be able to complete work to the highest of standards an so it is pleasing to receive your feedback that as well as being satisfied with our work that the engineer was able to complete the work in very short time. Please do consider using our services in the future for any of your repair needs. Best Regards, Fergal
Posted 6 years ago
Craig was very helpful and done a good job.
Helpful Report
Posted 6 years ago
Dear Mr Gemmell, thank you for using our services and for leaving a review of our business online as this really helps us to monitor and improve for the future. All of our engineers have a minimum of five years experience so that they are able to complete work to a high standard and so it is great to hear that as well as considering the completed job to be done to a good standard that you also found our engineer, Craig, to be very helpful. Please do consider contacting Rightio in the future for any of your repair needs. Best Regards, Fergal
Posted 6 years ago
Arrived early, job done very quickly. Friendly and helpful service from plumber thanks
Helpful Report
Posted 6 years ago
Dear Mrs Clark, thank you for using our services and for leaving a review of our company online as this helps us to monitor and evaluate our services. We understand that our response time is very important to our customers call-out and therefore it is encouraging to hear that our engineer was able to arrive early and complete the job quickly. Also, all of our engineers have a minimum of five years experience to ensure they can complete jobs efficiently and subsequently it is pleasing to hear that the engineer was quick as well as friendly and helpful; we will be sure to pass your feedback on. We would really appreciate if you considered Rightio in the future for any of your repair work needs. Best Regards, Fergal
Posted 6 years ago
Your call centre and Ralph your engineer who turned up on my third attempt to get an appointment were excellent. Unfortunately you were let down by your first engineer who was not very helpful on his first visit and failed to turn up on subsequent visits albeit one cancellation was caused by the snow. Ralph fixed the problem quickly and with minimum disruption
Helpful Report
Posted 6 years ago
Dear Mr Dean, thank you for using Rightio for your repair work needs as well as for leaving a review of our company online as this helps us to monitor our service and improve for the future. Firstly, we would like to apologize for an inconvenience caused by our engineer not attending due to the weather however we are pleased that once Ralph was able to attend that you found him to to excellent. Moreover, we have worked extensively to ensure that our contact center is as efficient as possible when dealing with our customers calls and so it is pleasing that you found our representative's service to be excellent. We would really appreciate it if you would consider using Rightio for your repair work needs as we will be more than happy to assist you. Best Regards, Fergal
Posted 6 years ago
He was very good 👍 and did an excellent job, I have no problem about recommending Rightio thank you
Helpful Report
Posted 6 years ago
Dear Mrs Delve, thank you for using our services and for leaving a review of our company online as this helps us to improve for the future. All of our engineers have a minimum of five years experience in order to provide the highest quality service possible and so it is very pleasing to receive your feedback that our engineer was very good and that they done an excellent job. We really appreciate any recommendations and please feel free to contact Rightio in the future for any repair work that you may require. Best Regards, Fergal.
Posted 6 years ago
A superb job. Friendly engineer who did the job as quickly as possible despite difficulty with parts suppliers.
Helpful Report
Posted 6 years ago
Dear Mr Harley, thank you for using our services and for leaving a review of our business online as this really helps us to improve for the future. It is great to receive your feedback regarding the service in which we provided for you and it is encouraging to hear that you found our engineer to complete a superb job as well as being friendly and efficient. Please do consider using our services in the future for any repair work that you may require. Best Regards, Fergal
Posted 6 years ago
Service was very good did a very good job, made sure everything was working well and left it very clean and tidy would recommend to anyone
Helpful Report
Posted 6 years ago
Dear Mr Tyler, thank you for using our service and for leaving a review of our business online as this really helps us to monitor our service and pass feedback throughout our business. All of our engineers have a minimum of 5 years experience so that they have the appropriate skills to work to a high standard and so it is brilliant to receive your feedback that our engineer done a very good job and that they made sure everything was in working order and clean and tidy before they left. We really appreciate any recommendations that we can get and please feel free to contact us in the future for any repair work that you may require. Best Regards, Fergal
Posted 6 years ago
The engineer was excellent, came on time and worked hard, explained the system and did it exactly as agreed. Exceptional. David Castle
Helpful Report
Posted 6 years ago
Dear Mr Castle, thank you for using our services and for leaving a review of our company online as this helps us to monitor the service which we provide and to pass feedback throughout our organization. We understand the importance of our response time to our customers call-out and so it is great to receive your feedback that our engineer came on time, worked hard and explained the system to you too! Please do consider using Rightio in the future for any of your repair needs. Best Regards, Fergal.
Posted 6 years ago
Very satisfied
Helpful Report
Posted 6 years ago
Dear Mr Mccallum, thank you for using our services and for leaving a review of our company as this really helps us to monitor the service which we provide and to pass feedback throughout our organization. We understand the importance of our work when repairing faults within peoples homes and it is greatly pleasing that you were very satisfied with our workmanship. Please do consider using Rightio in the future for any of your repair needs. Best Regards, Fergal.
Posted 6 years ago
Thank you for your quick response
Helpful Report
Posted 6 years ago
Dear Mr Marshall, thank you for using our services and for leaving a review of our company online as this helps us to monitor the service which we provide and to pass feedback throughout our organization. We understand the importance of our response time to our customers call-out and so it is great to receive your feedback that as well as being happy with the completed job that you also found our response to be quick. Please do consider using Rightio in the future for any of your repair needs. Best Regards, Fergal.
Posted 6 years ago
Very professional and polite
Helpful Report
Posted 6 years ago
Dear Mr Mindurski, thank you for using our services and for leaving a review of our business online as this helps us to monitor and improve our services in the future. All of our engineers have a minimum of five years experience so that they can complete work to the highest of standards and so it is brilliant to hear that as well as being satisfied with the work we completed that you found our engineer to be very professional and polite. Please do consider using our services in the future for any of your repair needs. Best Regards, Fergal
Posted 6 years ago
Very helpful gentleman when I called about two blocked drains. Everything was explained re charges up front and received a prompt callback once engineer had been contacted. 2 lovely chaps arrived and solved problem within 30mins. Explained exactly what they had done, very clean tidy job.
Helpful Report
Posted 6 years ago
Dear Mrs Mcquillan, thank you for using our services and for leaving a review of our business online as this helps us to monitor and improve for the future. It is great to hear that you found our contact center operative to be very helpful when you called us and that everything was explained upfront to bring transparency to the job. Also, all of our engineers have a minimum of five years experience so that they can work efficiently and so it is encouraging to receive your feedback that the job was completed within 30 minutes. Please do consider using Rightio in the future for any repair work that you may require. Best Regards, Fergal
Posted 6 years ago
First class , no problems
Helpful Report
Posted 6 years ago
Dear Mr Anderson, thank you for using our services and for leaving a review of our business online as this helps us to monitor and improve our services in the future. All of our engineers have a minimum of five years experience so it is great to receive feedback that you found our service to be first class and that you experienced no problems with our job. Please do consider using Rightio again in he future for any repair work that you may require. Best Regards, Fergal
Posted 6 years ago
Martin is a very professional engineer, work was perfect and also cleaned all his mess up after. Would highly recommend.
Helpful Report
Posted 6 years ago
Dear Ms Lewis, thank you for using our services and for leaving a review of our company online as this helps us to monitor our service and provide feedback for our engineers. All of our engineers have a minimum of five years experience in order to provide a high standard of workmanship and so it is great to receive your feedback that you found Martin to be very professional and that his work was perfect as well as clean. We really appreciate any recommendations and would love to complete any repair work that you may require in the future. Best Regards, Fergal
Posted 6 years ago
Due to the bad weather my appointment was rescheduled a few times, but that was not a problem for me. A polite young man arrived yesterday to fit a new mixer tap in my kitchen. The job was done quickly and I was very happy to finally get it done. Yes I would use Rightio again.
Helpful Report
Posted 6 years ago
Dear Mrs Mootoo, thank you for using our services and for leaving a review of our company online as this helps us to monitor and improve for the future. Although your appointment was rescheduled due to the extreme weather conditions it is great to receive your feedback that when our engineer arrived that they were able to fit the new mixer tap in your kitchen. It is very pleasing to hear that you were very happy with our service and we would be more than happy to assist you with any repair work that you may require in the future. Best Regards, Fergal.
Posted 6 years ago
Very pleased with prompt service I received today after calling to report that my 86 year old mothers boiler had packed up. First time of using your company and I cannot fault the service I received. Thank you.
Helpful Report
Posted 6 years ago
Dear Mrs Wood, thank you for using Rightio and for leaving a review of our business online as this helps us to monitor the service that we provide as well as to pass feedback throughout the company. At Rightio we understand the importance of our response time to our customers call-out and so it is great to receive your feedback that you were very pleased with the prompt service that you received when your elderly mothers boiler packed up. It is very pleasing that we were able to repair the boiler and that your mother now has access to her heating and hot water which really does make our job feel more than worthwhile. Please do consider using Rightio in the future for any of your repair needs. Best Regards, Fergal
Posted 6 years ago
Extremely pleased with the service given. Lee a very polite and friendly person. Good customer service. Thank you
Helpful Report
Posted 6 years ago
Dear Mrs Spence, Thank you for utilizing our services and for leaving a review of our company online as this really helps us to monitor and improve in the future. All of our engineers at Rightio have a minimum of 5 years experience so that they are able to provide a high quality service and it is subsequently great to receive your feedback that as well as being happy with Lee's workmanship that you were extremely pleased with his customer service skills too. Please do consider Rightio in the future for any repair work that you may require. Best Regards, Fergal.
Posted 6 years ago
Ian was knowledgeable and was really helpful in answering questions, as well as doing the work needed.
Helpful Report
Posted 6 years ago
Dear Mrs Sims, thank you for using our services and for leaving a review of our company online as this really helps to monitor and improve our services for the future. It is very pleasing to receive your feedback that our engineer, Ian, was knowledgeable and that you found him really helpful by answering your questions as well as completing the work in which you called us out for. Please do consider using Rightio in the future for any other repair work that you may require. Best Regards, Fergal
Posted 6 years ago
Rightio is rated 4.8 based on 2,865 reviews