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Rightio Reviews

4.8 Rating 2,870 Reviews
94 %
of reviewers recommend Rightio
4.8
Based on 2,870 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
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Telephone
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About Rightio:

Home Repairs and Services

Our friendly and professional plumbers, Gas Safe engineers, electricians, locksmiths and drainage experts are in your local area now. Call us today!

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Phone:

0808 208 1009

Anonymous
Anonymous  // 01/01/2019
Phil was very helpful and answered all my questions. He did get a bit lost but that is not unusual around here.!
Helpful Report
Posted 6 years ago
Dear Mrs Manniex, Thank you so much for taking the time to leave us a review. We're so pleased to hear that although our engineer Phil got a bit lost trying to find you, he was very helpful and answered all of your questions! It is always fantastic to see another job carried out in a timely, efficient manner - this is the level of service we expect to provide as a company. We are happy to have been of assistance, and if you ever require our services again. please do not hesitate to give us a call. Kind Regards, Hannah
Posted 6 years ago
Thank you very much for your quick response. Your plumber arrived at the time you stated, saw our problem, fixed it and was gone within one hour. Fab-ul-ous job we will definitely use your company again.
Helpful Report
Posted 6 years ago
Dear Mrs Cox, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you received a quick response, our engineer arrived at the time stated, saw your problem, fixed it and was gone within one hour. It is always fantastic to see another job carried out in a timely, efficient manner - this is the level of service we expect to provide as a company. We hope that you will use our services again and please do not hesitate to contact us. Kind Regards, Hannah
Posted 6 years ago
Very good.
Helpful Report
Posted 6 years ago
Dear Mr Roberts, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our service to be very good. We expect to provide a certain level of service here at Rightio - So we are always happy to hear when a customer receives this level of service. Please do not hesitate to contact us if we can ever be of service in the future and thanks once again. Kind Regards, Hannah
Posted 6 years ago
Engineer was fantastic. Talked me through what was wrong and what he would do to correct. Was very helpful in what to do to prevent it happening again
Helpful Report
Posted 6 years ago
Dear Mr Propter, Thank you so much for taking the time to leave us a review. We're so pleased to hear that our engineer was fantastic, talked you through what was wrong and what he would do to correct the problem. Also that he was very helpful in explaining what to do to prevent it happening again. We are always delighted to see a customer sharing another positive experience that they have had with the company. We understand that our customers expect a certain level of service, and it is always nice to see that they have experienced a job well done. Please do not hesitate to contact us again in the future, we would be pleased to assist. Kind Regards, Hannah
Posted 6 years ago
Kept me up to date at every step. Experienced knowledgeable engineer. Simples :)
Helpful Report
Posted 6 years ago
Dear Mr Snarr, Thank you so much for taking the time to leave us a review. We're so pleased to hear that we kept you updated on every step and that you found our engineer to be experienced and knowledgeable. All our engineers are well qualified, highly experienced and also fully insured. Many are also affiliated with professional bodies for their respective trades so you can be sure you are in the best possible hands. Please do not hesitate to contact us again in the future, we would be pleased to assist. Kind Regards, Hannah
Posted 6 years ago
the plumber was very polite and efficient
Helpful Report
Posted 6 years ago
Dear Mrs Ireland, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our engineer to be very polite and efficient. We expect to provide a certain level of service here at Rightio - So we are always happy to hear when a customer receives this level of service. Please do not hesitate to contact us again in the future, we would be pleased to assist. Kind Regards, Hannah
Posted 6 years ago
I was very happy with the work and the plumbers expertise. I do feel its very pricey for what was carried out. That is the only downside. Thank you.
Helpful Report
Posted 6 years ago
Dear Miss Cooke, Thank you so much for taking the time to share your experience. We're so pleased to hear that you were very happy with the work and our engineer's expertise. While home maintenance costs are never ideal, it is worth noting that we do offer a 12 month guarantee on our parts and labour, and that all our engineers are well qualified, highly experienced and also fully insured. Many are also affiliated with professional bodies for their respective trades so you can be sure you are in the best possible hands. Please do not hesitate to contact us again in the future, we would be pleased to assist. Kind Regards, Hannah
Posted 6 years ago
The engineer Scott provided superb service and is an asset to your company. He saved the day for us!
Helpful Report
Posted 6 years ago
Dear Mr Pikesley, Thank you so much for taking the time to leave us a review. We're so pleased to hear that our engineer Scott provided superb service, saved the day for you and that you also feel that he is an asset to our company! We are always delighted to see a customer sharing another positive experience that they have had with the company. We understand that our customers expect a certain level of service, and it is always nice to see that they have experienced a job well done. We will be sure to pass on your kind words to our engineer Scott and please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah
Posted 6 years ago
Very good and understanding.
Helpful Report
Posted 6 years ago
Dear Mr Stephenson, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our engineer to be very good and understanding. All of our engineers are indeed very good and understanding, well qualified, highly experienced and also fully insured. Many are also affiliated with professional bodies for their respective trades so you can be sure you are in the best possible hands. Please do not hesitate to contact us again in the future, we would be pleased to assist. Kind Regards, Hannah
Posted 6 years ago
Efficient, fast, friendly service that did the job. Exactly what you want as a customer
Helpful Report
Posted 6 years ago
Dear Mr Roberts, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our service to be efficient, fast and friendly. It is always fantastic to see another job carried out in a timely, efficient and friendly manner - this is the level of service we expect to provide as a company. Please do not hesitate to contact us again in the future, we would be pleased to assist. Kind Regards, Hannah
Posted 6 years ago
Fast friendly service, worth it for the convenience and service
Helpful Report
Posted 6 years ago
Dear Mr White, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our service to be fast, friendly and all worth it for the convenience and service. We are always delighted to see a customer sharing another positive experience that they have had with the company. We understand that our customers expect a certain level of service, and it is always nice to see that they have experienced a job well done. Please do not hesitate to contact us again in the future, we would be pleased to assist. Kind Regards, Hannah
Posted 6 years ago
now all ok
Helpful Report
Posted 6 years ago
Dear Mr Barrett, Thank you so much for taking the time to leave us a review. We're so pleased to hear that everything is now all okay! We are delighted that you have received the level of service we expect to provide. It is always nice to see a customer receive an efficient response when they are in need. This is something we as a company strive to achieve on every occasion. Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah
Posted 6 years ago
Really friendly and helpful. Very prompt response.
Helpful Report
Posted 6 years ago
Dear Mr Kelly, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our engineer to be really friendly and helpful and also that we were able to provide you with a very prompt response. We are delighted that you have received the level of service we expect to provide. It is always nice to see a customer receive an efficient response when they are in need. This is something we as a company strive to achieve on every occasion. Please do not hesitate to contact us again in the future, we would be pleased to assist. Kind Regards, Hannah
Posted 6 years ago
Well mannered gentleman thank you
Helpful Report
Posted 6 years ago
Dear Mr Tiermey, Thank you so much for taking the time to share your experience. We're so pleased to hear that you found our engineer to be a well mannered gentleman. All of our engineers are indeed helpful and friendly, well qualified, highly experienced and also fully insured. Many are also affiliated with professional bodies for their respective trades so you can sure you are in the best possible hands. Please do not hesitate to contact us again in the future, we would be pleased to assist. Kind Regards, Hannah
Posted 6 years ago
Polite engineer
Helpful Report
Posted 6 years ago
Dear Mr Mayor, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our engineer to be polite. All of our engineers are indeed helpful and friendly, well qualified, highly experienced and also fully insured. Many are also affiliated with professional bodies for their respective trades so you can be sure you are in the best possible hands. We are happy to have been of assistance, and if you ever require our services again. please do not hesitate to give us a call. Kind Regards, Hannah
Posted 6 years ago
Very speedy service
Helpful Report
Posted 6 years ago
Dear Mrs Simpson, Thank you so much for taking the time to share your experience. We're so pleased to hear that you found our service to be very speedy and that you have received the level of service we expect to provide. It is always nice to see a customer receive an efficient response when they are in need. This is something we as a company strive to achieve on every occasion Please do not hesitate to contact us again in the future, we would be pleased to assist. Kind Regards, Hannah
Posted 6 years ago
Helpful and prompt service
Helpful Report
Posted 6 years ago
Dear Ms Korth, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our service to be helpful and prompt. We expect to provide a certain level of service here at Rightio - So we are always happy to hear when a customer receives this level of service. Please do not hesitate to contact us again in the future, we would be pleased to assist. Kind Regards, Hannah
Posted 6 years ago
Quick efficient service keeping me up to date with progress. Restores your faith!
Helpful Report
Posted 6 years ago
Dear Mr Measures, Thank you so much for taking the time to share your experience. We're so happy to hear that you found our service to be quick, efficient and we kept you up to date with our progress and we have restored your faith! It is always fantastic to see another job carried out in a timely, efficient manner - this is the level of service we expect to provide as a company. Please do not hesitate to contact us again in the future, we would be pleased to assist. Kind Regards, Hannah
Posted 6 years ago
There was the usual efficient, polite service from your call centre (Sabrina on this occasion) when I first contacted you and also a later phone call to offer me an earlier appointment than originally arranged if I wanted (yes please!). When the plumber (Robert) arrived he was extremely polite and efficient completing the job quickly with no fuss leaving everything neat, tidy and clean - a credit to your company! I would certainly have no hesitation recommending your company to other people.
Helpful Report
Posted 6 years ago
Dear Mr Elam, Thank you so much for taking the time to leave us a review. We're so pleased to hear that from your initial call there was the usual efficient, polite service from our call centre and from Sabrina. Also that there was a later phone call to offer you an earlier appointment than originally arranged if you wanted it. We're also happy to hear that when our engineer Robert arrived he was extremely polite, efficient and quick completing the job. Also that he left everything neat, tidy and clean and you feel he is a real credit to our company. We also feel that Robert is a real credit to our company so we're glad you also found this to be the case. We will be sure to pass on your kind words to Sabrina and Robert. We hope that you will have no hesitation to recommend our services and if we can be assistance again in the future please do not hesitate to contact us. Kind Regards, Hannah
Posted 6 years ago
For once, you did exactly what it says on the box! Fast and friendly service, good job done and cost exactly as quoted. Thank you.
Helpful Report
Posted 6 years ago
Dear Mr Revelll, Thank you so much for taking the time to leave us a review. We're so pleased to hear that we were able to provide you with a fast and friendly service, a good job was done and the cost was exactly as quoted. We understand our customers will always have options when it comes to choosing someone to work in their home, yet still we are pleased to hear that we carried out the work effectively and we got it right first time. Please do not hesitate to contact us again in the future, we would be pleased to assist. Kind Regards, Hannah
Posted 6 years ago
Rightio is rated 4.8 based on 2,870 reviews