Rightio Reviews

Name: Rightio
Rating: 4.77

4.8 Rating 2,865 Reviews

94 %

of reviewers recommend Rightio

Company Reviews

Metrics

Info

4.8

Based on 2,865 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone

About Rightio:

Home Repairs and Services

Our friendly and professional plumbers, Gas Safe engineers, electricians, locksmiths and drainage experts are in your local area now. Call us today!

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Phone:

0808 208 1009

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service”

Helpful Report

Posted 6 years ago

Dear Mr Reed, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our service to be very good! Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“Our engineer was speedy, efficient and above all really pleasant giving us some good advice along the way. If we had another drain blockage and needed a swift response we would be happy to use Rightio again.”

Helpful Report

Posted 6 years ago

Dear Mrs Straw, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our engineer to be speedy, efficient, was really pleasant and gave you good advice along the way. If you do unfortunately have another drain blockage in the future we hope that you will contact us again. Kind Regards, Hannah

Posted 6 years ago

“Fantastic service! Genuinely nice person who did my repairs”

Helpful Report

Posted 6 years ago

Dear Mr Mohr, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our service to be fantastic and you found our engineer to be genuinely nice. All of our engineers are indeed helpful and friendly, many are also affiliated with professional bodies for their respective trades so you know you are in the best possible hands. Please do not hesitate to contact us again in the future, we would be pleased to assist. Kind Regards, Hannah

Posted 6 years ago

“Engineer is excellent, nice guy friendly and efficient. Thanks very much”

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Posted 6 years ago

Dear Mr Roberts, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our engineer to be excellent, nice, friendly and also efficient. Please do not hesitate to contact us again in the future, we would be pleased to assist. Kind Regards, Hannah

Posted 6 years ago

“Really fast response time. Polite and courteous engineer. Would definitely recommend this company”

Helpful Report

Posted 6 years ago

Dear Mrs Jeggo, Thank you so much for taking the time to leave us a review. We're so pleased to hear that we provided you with a really fast response time, our engineer was polite and courteous and that you would definitely recommend our services. We hope that you will recommend our services to others and if we can be of assistance again, please do not hesitate to contact us. Kind Regards, Hannah

Posted 6 years ago

“Very quick efficient and polite.”

Helpful Report

Posted 6 years ago

Dear Mrs French, We're so pleased to that you found our service to be very quick, efficient and polite. Please do not hesitate to contact us again in the future, we would be pleased to assist. Kind Regards, Hannah

Posted 6 years ago

“my father was very happy with the service and advice he received so thank you .”

Helpful Report

Posted 6 years ago

Dear Mr Gafael, Thank you so much for taking the time to leave us a review. We're so pleased to hear that your father was very happy with the service and advice he received. Please do not hesitate to contact us again in the future, we would be pleased to assist. Kind Regards, Hannah

Posted 6 years ago

“Thank you for being so Prompt and the phone call to say when the engineer will arrive.”

Helpful Report

Posted 6 years ago

Dear Miss Sleeve, We're so pleased to hear that you found our service to be prompt and you received great communication as to when our engineer would arrive. We do our best to provide a service that is prompt and has the best communication. Please do not hesitate to contact us again in the future, we would be happy to assist. Kind Regards, Hannah

Posted 6 years ago

“Very courteous. Very efficient. Well mannered. Very good job.”

Helpful Report

Posted 6 years ago

Dear Mr Robinson, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our engineer to be very courteous, very efficient and well mannered. Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“The person who did the work was very pleasant he looked like he knew what he was doing and got on with the job. He is a credit to your company and if anything needs doing in the future I will definitely calling your company. Thank you”

Helpful Report

Posted 6 years ago

Dear Mr Price, Thank you so much for taking the time to share your experience. We're so pleased to hear that the person who did the work was very pleasant, looked like he knew was he was doing and got on with the job. Also that you feel our engineer is a real credit to our company. We hope that we will call our company again in the future if you require our services again. Kind Regards, Hannah

Posted 6 years ago

“Engineer Callum solved my drainage problem in my shower. Very pleasant , helpful and told me all about your Care Club cover. On my experience today l would recommend your services. Thank you.”

Helpful Report

Posted 6 years ago

Dear Mrs Howard, Thank you so much for taking the time to leave us a review. We're so pleased to hear that our engineer Callum solved your drainage problem in your shower, was very pleasant, helpful and told you about our Care Club scheme. We hope that you will recommend our services to others and if we can be of assistance again in the future then please do not hesitate to contact us. Kind Regards, Hannah

Posted 6 years ago

Dear Mrs Howard, Thank you so much for taking the time to share your experience. We're so pleased to hear that our engineer Callum solved your drainage problem with your shower, was very pleasant, helpful and told you all about our Care Club scheme. We hope that you will recommend our services to others and if we can be of assistance again in the future then please do not hesitate to contact us. Kind Regards, Hannah

Posted 6 years ago

“Very pleased with the way your rep worked. He was patient and courteous. Advice was given and the immediate problem was cured.”

Helpful Report

Posted 6 years ago

Dear Mrs Clinton, Thank you so much for taking the time to leave us a review. We're so glad to hear that you were very pleased with the way our engineer worked, he was patient and courteous, gave good advice and the immediate problem was cured. Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“Turned up on time very helpful and left no mess”

Helpful Report

Posted 6 years ago

Dear Mr Pickett, Thank you so much for taking the time to share your experience. We're so pleased to hear that Rightio provided you with a 5 star service, we turned up on time and our engineer was very helpful and left no mess. Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“The service was very prompt and efficient. I received three phone calls before the engineer arrived informing me of the time of his arrival. My heating was repaired within three hours of my phone call requesting an engineer.”

Helpful Report

Posted 6 years ago

Dear Mrs Grocott, Thank you so much for taking the time to share your experience. We're so pleased to hear that the service you received was very prompt and efficient. Also that you received three calls before the engineer arrived informing you of the time of his arrival We're also happy to hear that your heating was repaired within 3 hours of your phone call to request an engineer. Here at Rightio we do our best to provide a prompt and efficient service to all of our customers, so we're glad you found this to be the case. Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“fast and efficient”

Helpful Report

Posted 6 years ago

Dear Mr Seddon, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our service to be fast and efficient. We always aim to provide a fast and efficient service, so we're glad you found this to be the case. Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“The engineer was helpful and knew exactly what was required. He offered good advice and my shower is now working perfectly. Thank you.”

Helpful Report

Posted 6 years ago

Dear Mr Kynaston, Thank you so much for taking the time to leave us a review. We're so pleased to hear that our engineer was helpful and knew exactly what was required, offered good advice and now your shower is working perfectly. Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“The staff at Rightio were very efficient and very helpful. The engineer, Ian Gostling, agreed to came out straightaway on a Sunday morning. He arrived before the specified time, did the job within the hour, in a cheerful and professional manner. You can't for more than that. Very pleased with overall service. Thank you! F. Mackay”

Helpful Report

Posted 6 years ago

Dear F. Mackay, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found the staff at Rightio to be very efficient and very helpful. Also that our engineer Ian agreed to come out straight away on a Sunday morning, arrived before the specified time, did the job within the hour and in a cheerful and professional manner. We're glad that you couldn't ask for anymore than that. Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“Not happy with this company,phoned at 5pm Saturday,no one could come out everyone was busy,fair enough I understand that,said somebody would call next morning between 8 & 10, phoned at 10 because no one had arrived, said definitely be there before 12. Rang them back at 12.15. Said he couldn't get hold of the engineer, Left it at that, phoned another company”

Helpful Report

Posted 6 years ago

Hi Joanne, Thank you for getting in touch with us. We’re so sorry to hear that you have been disappointed with our service. Our Customer Excellence Department will be able to look into this matter further for you. If you could please email customer@rightio.co.uk and provide a reference number, or the address of the property, the department will carry out an investigation into this matter. Kind Regards, Jason

Posted 6 years ago

“You engineer, Mr N Davey-Lee, was excellent. He was very friendly, clearly knew exactly what he was doing and, went to the trouble of teaching me thing or two about heating systems. When it's time to have my boiler serviced again, in a year from now, I will ask you, RIGHTIO, to come and do it........even request that Mr. N Davey-Lee himself come and do it.”

Helpful Report

Posted 6 years ago

Dear Mr Hopkins, Thank you so much for taking the time to leave us a review. We're so pleased to hear that our engineer Nigel was excellent, very friendly, clearly knew what he was doing and went to the trouble of teaching you a thing or two about heating systems. We're also happy to hear that when you have your boiler serviced again in a year's time, you will ask us to come and do it and request for our engineer Nigel! We hope that you will contact us again in a year's time :) Kind Regards, Hannah

Posted 6 years ago

“Great engineer, great service, thank you!”

Helpful Report

Posted 6 years ago

Dear Mr Wright, Thank you so much for taking the time to leave us a review. We're so pleased to hear that our engineer was great and our service was also great! Please do not hesitate to contact us again in the future, we would be pleased to assist. Kind Regards, Hannah

Posted 6 years ago

Rightio is rated 4.8 based on 2,865 reviews