Name: Rightio
Rating: 4.77

“The engineer was polite & knew what he was doing.”

Posted 6 years ago

Dear Mr. Cooper, Thank you so much for leaving us a review online as this helps us to monitor and better our service. We're pleased to hear that our engineer was polite and knew what he was doing as all of our engineers have over 5 years experience so that they can diagnose and complete jobs to a high standard. Please do not hesitate to call us in the future if you require our services again! Best Regards, Fergal

Posted 6 years ago

“Top man arrived, got on with it, sorted the problem out very quickly. He issued me the problem was resolved and it was and he explained the bill to me. Great job. Thank you.”

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Posted 6 years ago

Dear Mr Reeves, Thank you so much for taking the time to leave us a review. We're so pleased to hear that when our engineer arrived he got on with the job, told you what the problem was, sorted it out very quickly and explained the bill to you. As you can imagine, these are qualities about our service that our customers value highly, particularly if the job that they have requested is urgent or an emergency. Please do not hesitate to contact us again in the future, we would be pleased to assist. Kind Regards, Hannah

Posted 6 years ago

“Very polite telephone operators. Very efficient.”

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Posted 6 years ago

Dear Mr Haze, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our operators to be very polite and efficient. We are always delighted to see a customer sharing another positive experience that they have had with the company. We understand that our customers expect a certain level of service, and it is always nice to see that they have experienced a job well done. Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“Plumber carried out job, in very professional and efficient manner.”

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Posted 6 years ago

Dear Mrs Joys, Thank you so much for taking the time to leave us a review. We're so pleased to hear that our engineer carried out the job in a very professional and efficient manner. As you can imagine, these are qualities about our service that our customers value highly, particularly if the job that they have requested is urgent or an emergency. Please do not hesitate to contact us again in the future, we would be pleased to assist. Kind Regards, Hannah

Posted 6 years ago

“Excellent job done pleasant engineer”

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Posted 6 years ago

Dear Mrs Boggon, Thank you so much for taking the time to leave us a review. We're so pleased to hear that an excellent job was done and our engineer was pleasant. All of our engineers are indeed pleasant, helpful, well qualified, highly experienced and also fully insured. Many are also affiliated with professional bodies for their respective trades so you can be sure you are in the best possible hands. Please do not hesitate to contact us again in the future, we would be pleased to assist. Kind Regards, Hannah

Posted 6 years ago

“Excellent customer service, clear pricing up front, prompt service and a very friendly plumber...will definitely use again if needed”

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Posted 6 years ago

Dear Mrs Henstock, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our customer service to be excellent, we had clear pricing up front, a prompt service and our engineer was very friendly. It is always nice to see a customer receive an efficient response when they are in need. This is something we as a company strive to achieve on every occasion. We hope that you will use our services again and if you ever require our services again, please do not hesitate to give us a call. Kind Regards, Hannah

Posted 6 years ago

“Mark from AJS plumer was very good done my drain told me how to prevent the problem would use again if need be”

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Posted 6 years ago

Dear Maureen O'connell, Thank you so much for taking the time to share your experience. We're so pleased to hear that our engineer Mark was very good, sorted out your drain and told you how to prevent the problem from happening. We hope that you will use our services again in the future and if we can be of assistance again in the future, please do not hesitate to contact us. Kind Regards, Hannah

Posted 6 years ago

“In a real emergency I know where to go.”

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Posted 6 years ago

Dear Mr Crinnion, Thank you so much for taking the time to leave us a review. We're so pleased to hear that in a real emergency you know where to go! Here at Rightio we provide ourselves on providing a service that is great for all in any home maintenance emergency, so we're glad you found this to be the case! Please do not hesitate to call us again in the future and we would be happy to be of service again. Kind Regards, Hannah

Posted 6 years ago

“Very prompt service and our leaking bath was fixed in no time.”

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Posted 6 years ago

Dear Mr Clare, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you received a very prompt service and your leaking bath was fixed in no time. We are always delighted to see a customer sharing another positive experience that they have had with the company. We understand that our customers expect a certain level of service, and it is always nice to see that they have experienced a job well done. If you ever require our services again, please do not hesitate to give us a call. Kind Regards, Hannah

Posted 6 years ago

“Thank you for your prompt service.”

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Posted 6 years ago

Dear Mrs Whiting, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you received a prompt service. It is always nice to see a customer receive an efficient response when they are in need. This is something we as a company strive to achieve on every occasion. For added peace of mind, you may be interested to know that all of our parts and labour includes a 12 month guarantee. Please do not hesitate to contact us again in the future, we would be pleased to assist. Kind Regards, Hannah

Posted 6 years ago

“Same day service ✅ Lines of communication ✅ Thoroughly competent, efficient and pleasant plumber ✅”

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Posted 6 years ago

Dear Mrs Bentley, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you received a same day service, great lines of communication and you found our engineer to be thoroughly competent, efficient and pleasant. All of our engineers are competent, efficient, pleasant, well qualified, highly experienced and also fully insured. Many are also affiliated with professional bodies for their respective trades so you can be sure you are in the best possible hands. Please do not hesitate to contact us again in the future, we would be pleased to assist. Kind Regards, Hannah

Posted 6 years ago

“Very efficient taking of the call - absolutely clear about price, timing, etc. Engineer was a bit late, but at least called to warn us, and was a very cheerful and helpful chap when he arrived.”

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Posted 6 years ago

Dear Mrs Greener, Thank you so much for taking the time to share your experience. We're so pleased to hear that we were very efficient in taking your call, clear about prices and timing and although our engineer was a bit late, you were made aware. All of our engineers are indeed cheerful, helpful, well qualified, highly experienced and also fully insured. Many are also affiliated with professional bodies for their respective trades so you can be sure you are in the best possible hands. Please do not hesitate to contact us again in the future, we would be more than happy to assist. Kind Regards, Hannah

Posted 6 years ago

“Rapid service right from first phone through transfer to plumbing division and actual solving of the problem by plumber. Shower unusable at 8 a.m. and back in operation by 12 midday. Good work”

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Posted 6 years ago

Dear Mrs Buckley, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you received a rapid service from your initial phone call through to our engineer carrying out the work. Also after the unfortunate event of your shower being unusable at 8am, we were able to make sure that it was back in operation by 12 midday. We expect to provide a certain level of service here at Rightio - So we are always happy to hear when a customer receives this level of service. Please do not hesitate to contact us if we can ever be of service in the future and thanks once again. Kind Regards, Hannah

Posted 6 years ago

“Excellent very nice man”

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Posted 6 years ago

Dear Mrs Clare, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our service to be excellent and our engineer to be very nice. All of our engineers are indeed helpful and friendly, well qualified, highly experienced and also fully insured. Many are also affiliated with professional bodies for their respective trades so you can sure you are in the best possible hands. Please do not hesitate to contact us again in the future, we would be pleased to assist. Kind Regards, Hannah

Posted 6 years ago

“Lovely plumber who was very neat and tidy good job done”

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Posted 6 years ago

Dear Mrs Holden, Thank you so much for taking the time to leave us a review. We're so pleased to hear that our engineer was lovely, very neat and tidy and a good job was done. As you can imagine, these are qualities about our service that our customers value highly, particularly if the job that they have requested is urgent or an emergency. Please do not hesitate to contact us again in the future, we would be happy to assist. Kind Regards, Hannah

Posted 6 years ago

“You were fairly easy to contact but messages left were not added to any log and so I did not receive call back as promised and a change of contact number was not passed on. This was frustrating and meant the service received was not as good as it could have been. There was a delay in the engineer coming out due to traffic but this was communicated well. However, we had been told the engineer would come to us as first job. There seem to have been breakdowns in communication. The engineer however arrived promptly and was very efficient and explained the issue clearly and his part in delivering the service was good.”

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Posted 6 years ago

Dear Mrs Withers, Thank you for taking time out of your day to leave a review of our business as this really helps us to moderate and improve our service in the future. As a company we are very pleased that the final work in which the engineer carried out was prompt, efficient and that you considered the service to be good. I would also like to apologize for the issues that you faced with our contact center and this will be looked into in order to improve the service in the future so that this doesn't happen again. Please do not hesitate to use our business again in the future for any of your repair needs! Best Wishes, Fergal

Posted 6 years ago

“The Engineer was prompt, friendly and efficient. Would definitely use again.”

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Posted 6 years ago

Dear Mr Essl, Thank you for taking time out of your day to leave a review of our business as this really helps us to moderate and improve our service in the future. We are very happy that our engineer was prompt and was able to fix your boiler in an efficient time period. Also, it is brilliant to hear that you found the engineer friendly and the job he completed was efficient as all of our engineers have 5 years minimum experience so that they can have the relevant experience to taken any issue as well as being a lovely bunch!. Please do no hesitate in using Rightio for any further repair work that you may require in the future! Best Wishes, Fergal

Posted 6 years ago

“A very friendly helpful service”

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Posted 6 years ago

Dear Mrs Dallaire'jackson, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our service to be very friendly and helpful. We are always delighted to see a customer sharing another positive experience that they have had with the company. We understand that our customers expect a certain level of service, and it is always nice to see that they have experienced a job well done. For added peace of mind, you might like to know that our parts and labour includes a 12 month guarantee. Please do not hesitate to contact us again in the future, we would be more than happy to assist. Kind Regards, Hannah

Posted 6 years ago

“The engineer was great. He knew his job & he had a positive attitude.”

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Posted 6 years ago

Dear Miss Amuza, Thank you so much for taking the time to leave us a review. We're so pleased to hear that our engineer was great, knew his job and he had a positive attitude. We expect to provide a certain level of service here at Rightio - So we are always happy to hear when a customer receives this level of service. Please do not hesitate to contact us again in the future, we would be pleased to assist. Kind Regards, Hannah

Posted 6 years ago

“Job all completed satisfactory, great man for the job and would highly recommend to others”

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Posted 6 years ago

Dear Mrs Hughes, Thank you so much for taking the time to share your experience. We're so pleased to hear that the job was completed to a satisfactory standard, our engineer was great for the job and also that you would recommend us to others. We are always delighted to see a customer sharing another positive experience that they have had with the company. We understand that our customers expect a certain level of service, and it is always nice to see that they have experienced a job well done. We hope that you will recommend our services to others and we would be happy to assist again in the future. Kind Regards, Hannah

Posted 6 years ago

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone

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