Name: Rightio
Rating: 4.77

“Everything occurred as it should at the times given. It was also very good to have the same engineer as last year as that way he remembers your boiler and knows what he did each time.”

Helpful Report

Posted 6 years ago

Dear Mrs Belcher, Thank you so much for taking the time to leave us a review. We're so pleased to hear that everything occurred as it should at the times given and also that you found it to be very good that we sent you the same engineer that you had last year as he remembered your boiler. As you can imagine, these are qualities about our service that our customers value highly, particularly if the job that they have requested is urgent or an emergency. Please do not hesitate to contact us again in the future, we would be pleased to assist. Kind Regards, Hannah

Posted 6 years ago

“Very good service - prompt and professional.”

Helpful Report

Posted 6 years ago

Dear Mr Murphy, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our service to be very good, prompt and professional. We are delighted that you have received the level of service we expect to provide. It is always nice to see a customer receive an efficient response when they are in need. This is something we as a company strive to achieve on every occasion. Pleased do not hesitate to contact us again in the future, we would be pleased to assist. Kind Regards, Hannah

Posted 6 years ago

“You are very efficient and quick we have hot water and heating, very impressed and snug. I am considering your care plan.”

Helpful Report

Posted 6 years ago

Dear Mrs Keggin, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found us to be very efficient, quick and you now have heating and hot water which means that you are very impressed and snug. We hope that you will consider our Care Club, all of our Care Club customers love the benefits. You can find all the details here: https://www.rightio.co.uk/care-club/ Please do not hesitate to contact us again in the future, we would be pleased to assist. Kind Regards, Hannah

Posted 6 years ago

“Arrived on time. Very helpful and pleasant. Job well done. Thanks”

Helpful Report

Posted 6 years ago

Dear Ms Vickory, Thank you so much for taking the time to share your experience. We're so pleased to hear that our engineer arrived on time, was very helpful, pleasant and the job was well done. We expect to provide a certain level of service here at Rightio - So we are always happy to hear when a customer receives this level of service. Please do not hesitate to contact us in the future, we would be pleased to assist. Kind Regards, Hannah

Posted 6 years ago

“Very efficient and satisfactory performance.”

Helpful Report

Posted 6 years ago

Dear Mr Crowe, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our service to be very efficient and also satisfactory. We are always delighted to see a customer sharing another positive experience that they have had with the company. We understand that our customers expect a certain level of service, and it is always nice to see that they have experienced a job well done. Please do not hesitate to contact us again in the future, we would be pleased to assist. Kind Regards, Hannah

Posted 6 years ago

“Friendly and hard working, job had its difficulties. But they stuck with it.”

Helpful Report

Posted 6 years ago

Dear Mrs Hicks, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our engineer to be friendly, hard working and although the job had it's difficulties our engineer persevered and stuck with it. We are always delighted to see a customer sharing another positive experience that they have had with the company. We understand that our customers expect a certain level of service, and it is always nice to see that they have experienced a job well done. Please do not hesitate to contact us again in the future, we would be pleased to assist. Kind Regards, Hannah

Posted 6 years ago

“Mohammed your Electrician came today to fit a new outside light , He made an excellent job of fitting it and we will want him for any future work”

Helpful Report

Posted 6 years ago

Dear Ms Sugrue, Thank you so much for taking the time to leave us a review. We're so pleased to hear that our engineer Mohammed was able to fit a new outside light, he made an excellent job of fitting it and that you will want him for any future work. We expect to provide a certain level of service here at Rightio - So we are always happy to hear when a customer receives this level of service. We will be sure to pass on your kind words to Mohammed and we hope that if in the unfortunate situation that you have to call us again we can send Mohammed to you for any future work. Kind Regards, Hannah

Posted 6 years ago

“Good job by the plumber, efficient”

Helpful Report

Posted 6 years ago

Dear Mr Patel, Thank you so much for taking the time to share your experience. We're so pleased to hear that our engineer did a good job and was efficient. As you can imagine, these are qualities about our service that our customers value highly, particularly if the job that they have requested is urgent or an emergency. We understand that our customers expect a certain level of service, and it is always nice to see that they have experienced a job well done. Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“very nice workman polite and helpful solved my problem”

Helpful Report

Posted 6 years ago

Dear Mrs Ryding, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you engineer to be polite, helpful and he helped solve your problem. All of our engineers are indeed helpful and polite, well qualified, highly experienced and also fully insured. Many are also affiliated with professional bodies for their respective trades so you can be sure you are in the best possible hands. Please do not hesitate to contact us again in the future, we would be pleased to assist. Kind Regards, Hannah

Posted 6 years ago

“Service was really quick, from my phone call the engineer was here within the hour. Engineer was also very friendly and professional, he informed me of what he was going to do with every step and asked if I was happy to carry on. Very pleased with the service.”

Helpful Report

Posted 7 years ago

Dear Mr Johnstone, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our service to be really quick and from your initial phone call our engineer was at your property within the hour. Also that our engineer was friendly, professional, informed you of what he was going to do at every step and asked you if you were happy for him to carry on. We expect to provide a certain level of service here at Rightio - So we are always happy to hear when a customer receives this level of service. Please do not hesitate to contact us again in the future, we would be more than happy to assist. Kind Regards, Hannah

Posted 6 years ago

“Fantastic service. Plumber who came became ‘my hero’. Can’t Thank you enough.”

Helpful Report

Posted 7 years ago

Dear Mrs Smith, Thank you so much for taking the time to share your experience. We're so pleased to hear that you found our service to be fantastic and also that the engineer who came became your hero! We are always delighted to see a customer sharing another positive experience that they have had with the company. We understand that our customers expect a certain level of service, and it is always nice to see that they have experienced a job well done. Please do not hesitate to contact us again in the future, we would be pleased to assist. Kind Regards, Hannah

Posted 6 years ago

“Quickly sorted. Friendly engineer”

Helpful Report

Posted 7 years ago

Dear Mr Clifff, Thank you so much for taking the time to leave us a review. We're so pleased to hear that your problem was quickly sorted and that you found our engineer to be friendly. Also that you have received the level of service we expect to provide. It is always nice to see a customer receive an efficient response when they are in need. This is something we as a company strive to achieve on every occasion. Please do not hesitate to contact us again in the future, we would be more than happy to assist. Kind Regards, Hannah

Posted 6 years ago

“Quick and prompt service. Would recommend.”

Helpful Report

Posted 7 years ago

Dear Mrs Cooper, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you received a quick and prompt service. it is always fantastic to see another job carried out in a timely, efficient manner - this is the level of service we expect to provide as a company. We understand our customers will always have options when it comes to choosing someone to work in their home, yet we are glad to hear that you would recommend us as a company who can carry out the work effectively and get it right first time. Kind Regards, Hannah

Posted 6 years ago

“The right man for the job.”

Helpful Report

Posted 7 years ago

Dear Mr Bocutt, Thank you so much for taking the time to share your experience. We're so glad to hear that you found our engineer to be the right man for the job. All our engineers are well qualified, highly experienced and also fully insured. Many are also affiliated with professional bodies for their respective trades so you can be sure you are in the best possible hands. Please do not hesitate to contact us again in the future, we would be more than happy to assist. Kind Regards, Hannah

Posted 6 years ago

“Your staff was very knowledgeable and polite. Work carried out properly and professionally. Thanks”

Helpful Report

Posted 7 years ago

Dear Mr Coker, Thank you so much for taking the time to share your experience. We're so pleased to hear that you found our staff to be very knowledgeable, polite and the work carried out was done properly and professionally. We are always delighted to see a customer sharing another positive experience that they have had with the company. We understand that our customers expect a certain level of service, and it is always nice to see that they have experienced a job well done. Please do not hesitate to contact us again in the future, we would be pleased to assist. Kind Regards, Hannah

Posted 6 years ago

“Courteous, fast,efficient service thank you”

Helpful Report

Posted 7 years ago

Dear Mr Rae, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our service to be courteous, fast and efficient. As you can imagine, these are qualities about our service that our customers value highly, particularly if the job that they have requested is urgent or an emergency so we're glad you found this to be the case. Please do not hesitate to contact us again in the future, we would be more than happy to assist. Kind Regards, Hannah

Posted 6 years ago

“The gentleman who has fixed our toilets was extremely courteous. He explained everything in full, and showed me everything he had completed on the job. Would definitely recommend!”

Helpful Report

Posted 7 years ago

Dear Mrs Moore, Thank you so much for taking the time to leave us a review. We're so pleased to hear that the engineer who fixed your toilets was extremely courteous, explained everything in full and showed you everything he had completed on the job. We are also delighted that if required, you would count on us again to provide an efficient service and resolve any issues that you may be experiencing. Please do not hesitate to contact us again in the future. Kind Regards, Hannah

Posted 6 years ago

“great service”

Helpful Report

Posted 7 years ago

Dear Mr Waddington, Thank you so much for taking the time to leave us a review. We are delighted that you have chosen to share your positive experience with the company, and very happy that you have found us to be a great service. This is something that we as a company strive to achieve - always! Please do not hesitate to contact us again in the future, we would be more than happy to assist. Kind Regards, Hannah

Posted 6 years ago

“Very thorough. A job well done.”

Helpful Report

Posted 7 years ago

Dear Mr Penrose, Thank you so much for taking the time to share your experience. We're so pleased to hear that the job completed was well done and also very thorough. As you can imagine, these are qualities about our service that our customers value highly so we're glad you found this to be the case. Once again, thank you - it is always a pleasure to see a satisfied customer. Please do not hesitate to contact us again in the future, we would be more than happy to assist. Kind Regards, Hannah

Posted 6 years ago

“The plumber sent to me was extremely efficient and fix my leak in a matter of less than half an hour”

Helpful Report

Posted 7 years ago

Dear Mr Foster, Thank you so much for taking the time to share your experience. We're so pleased to hear that our engineer who was sent to you was extremely efficient and fixed your leak in a matter of less than half an hour. As you can imagine, these are qualities about our service that our customers value highly, particularly if the job that they have requested is urgent or an emergency. Please do not hesitate to contact us if we can ever be of service in the future and thanks once again. Kind Regards, Hannah

Posted 6 years ago

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone

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