Name: Rightio
Rating: 4.77

“An emergency plumber took over nine hours to turn up - not my idea of an emergency service and if you had said it would be that long when I first rang I would have used another service”

Helpful Report

Posted 6 years ago

We’re so sorry to hear that you have been disappointed with our service. If you could please email customer@rightio.co.uk and provide a reference number, or the address of the property visited, the Customer Excellence department will carry out an investigation for you.

Posted 6 years ago

“I was very pleased with the speed it took to send an engineer to fix my boiler. He was a very pleasant and polite gentleman and did a good job. I would recommend Rightio to my friends.”

Helpful Report

Posted 6 years ago

Dear Mrs Taylor, Thank you for taking time out of your day to leave a review of our business as this really helps us to moderate and improve our service in the future. We are very happy that our engineer, Zakir, was prompt and was able to fix your boiler in an efficient time period. Also, it is brilliant to hear that you found the engineer pleasant and the job he completed was good as all of our engineers have 5 years minimum experience so that they can have the relevant experience to taken any issue. Please do not hesitate to contact us in the future for any repair work that you may require and we would really appreciate you spreading the good word of Rightio so that your friends and family can have access to reliable engineers! Best Wishes, Fergal

Posted 6 years ago

“Rapid, professional service out of hours and problem solved. We would recommend the service.”

Helpful Report

Posted 6 years ago

Dear Mrs Bargione, Thank you for taking time out of your day to leave a review of our business as this really helps us to moderate and improve our service in the future. We are very pleased that you received a rapid service from our company out of regular hours and that we were able to solve your problem. Also, thank you for recommending our service as the more people that know about Rightio, the more jobs are done the Rightio way! Please do not hesitate to contact us in the future for any repair work that you may require. Best Wishes, Fergal

Posted 6 years ago

“The engineer was fantastic, he came on time and promptly solved the issue. He unblocked the sink very confidently and efficiently. I highly recommend the service”

Helpful Report

Posted 6 years ago

Dear Mr Lacoviello, Thank you for taking time out of your day to leave a review of our company as this really helps to moderate and improve our service in the future. We are very pleased that the engineer that attended your job, Shane, was fantastic and that he was able to come on time to promptly solve the issue. We are also very glad that the engineer was able to unblock the sink confidently and efficiently as all of our engineers have over 5 years of experience for this reason. Please do not hesitate to contact Rightio in the future for any repair work that you may require. Best Regards, Fergal

Posted 6 years ago

“Rapid service. Responsive to requests and pleasant staff.”

Helpful Report

Posted 6 years ago

Dear Mr Atkinson, Thank you for taking time out of your day to leave a review of our company as this really helps to moderate and improve our service in the future. We are pleased that the service in which you received was rapid and that our helpful staff were responsive to your requests as well as being pleasant. Best Regards, Fergal

Posted 6 years ago

“quick efficient job no fuss at all”

Helpful Report

Posted 6 years ago

Dear Mr Maclean, Thank you for taking time out of your day to leave a review of our company as this really helps to moderate and improve our service in the future. We are pleased that the job in which you had with us was quick and efficient. Also, throughout the booking system we look to make the process as easy and simple as possible so we are pleased that the job was no fuss at all. Please do not hesitate to contact us for any repair work that you may require in the future. Best Regards, Fergal

Posted 6 years ago

“Office kept me updated what was happening and engineer friendly and great job done.”

Helpful Report

Posted 6 years ago

Dear Miss Omand, Thank you for taking time out of your day to leave a review of our company as this really helps to moderate and improve our service in the future. We are pleased that you consider our engineer as friendly and that they completed a great job for you. Also, we are happy that our office kept you updated as we are aware of how stressful times can be when you require repair work so it is great to know our office were able to assist you throughout the process. Please do not hesitate to contact us for any repair work that you may require in the future. Best Regards, Fergal

Posted 6 years ago

“Very professional plumber sent - very pleased”

Helpful Report

Posted 6 years ago

Dear Miss Reeve, Thank you for taking time out of your day to leave a review of our company as this really helps to moderate and improve our service in the future. We are encouraged that you consider the plumber which completed the work for you as being very professional as all of our engineers have a minimum of 5 years experience in order to complete work to a high standard. Also, we are greatly happy that you were very pleased with the work completed and would really appreciate if you consider using our company again for any repair work that you may require in the future. Best Regards, Fergal

Posted 6 years ago

“Quick, friendly service from Maria (on the phone) and Mohammed, who installed a new light fitting. Really pleased. Highly recommend and will definitely use again. Thank you!”

Helpful Report

Posted 6 years ago

Dear Mrs Bailey, Thank you for taking time out of your day to leave a review of our business as this really helps us to moderate and improve our service in the future. We are very happy that you consider Maria's service to be friendly over the phone and that you were really pleased with the light fitting that was installed. Thank you for considering using our services in the future and we would really appreciate you spreading the good word of Rightio so that your friends and family can have access to reliable engineers! Please do not hesitate to contact us in the future for any repair work that you may require. Best Wishes, Fergal

Posted 6 years ago

“The service that we received was really good.”

Helpful Report

Posted 6 years ago

Dear Mrs Ashlin, Thank you for taking time out of your day to leave a review of our business as this really helps us to moderate and improve our service in the future. We are very pleased that you consider our service to be really good as we aim to please all of our customers! Please do not hesitate to contact us in the future for any repair work that you may require. Best Wishes, Fergal

Posted 6 years ago

“The job was done very well and the engineer was pleasant and helpful.”

Helpful Report

Posted 6 years ago

Dear Mr Longden, Thank you for taking time out of your day to leave a review of our company as this really helps to moderate and improve our service in the future. We are pleased that you consider the job to have been done very well as all of our engineers have a minimum of 5 years experience in order to complete work to a high standard. We are also very pleased that you thought our engineer, Gal, was pleasant and helpful throughout your job and we will ensure that we pass your kind words on to our valued engineer! Please do not hesitate to contact Rightio in the future for any repair work that you may require. Best Regards, Fergal

Posted 6 years ago

“Excellent service came out the day after and I rang to enquire on a Sunday morning 😀👍🏻”

Helpful Report

Posted 6 years ago

Dear Mrs Temple, Thank you for taking time out of your day to leave a review of our business as this is helpful as it allows us to moderate and improve our service in the future. We are very pleased that you consider our service to be excellent and that we were able to service your boiler the day after calling on a Sunday morning as our contact center is open 7 days-a-week for cases just like this! Please consider contacting us for any other repair work that you may require in the future. Best Wishes, Fergal

Posted 6 years ago

“Great service from Mohammed in sorting out the electrical problems and efficiently repairing them. Will definitely use them again.”

Helpful Report

Posted 6 years ago

Dear Mr Hart, Thank you for taking time out of your day to leave a review of our company which really helps us to moderate and improve our service in the future. We are pleased that you consider Mohammed's service to be great and that the electrical problems were repaired efficiently. Also, we really appreciate that you will use our company again and suggest that you take a look at our website for our Care Plans which are a cost effective way to be covered for repair work in the future. Best Regards, Fergal

Posted 6 years ago

“your man did a brill job in a short time just great”

Helpful Report

Posted 6 years ago

Dear Mr Fretwell, Thank you for taking time out of your day to leave a review of our company as this helps us to moderate and improve our service in the future. We are very pleased our engineer done a brilliant job for you in a sort amount of time as we always aim to complete work as efficiently as possible and to a high standard; we will be sure to pass your kind words onto our engineer! Please do not hesitate to consider contacting Rightio for any further repair work in the future. Best Regards, Fergal

Posted 6 years ago

“Very efficient, professional plumber. Would not hesitate to use again and recommend to everyone. Many thanks.”

Helpful Report

Posted 6 years ago

Dear Mrs Clements, Thank you for taking time out of your day to leave a review of our company as this helps us to moderate and improve our service in the future. We are very pleased that you consider our plumber to be very efficient and professional as we ensure all of our engineers have a minimum of 5 years experience in order to provide customers with an informed and professional service. Also, we very much appreciate that you will not hesitate to use us again and that you will recommend our company to everyone as the more people who use us, the more jobs that are completed the Rightio way! Best Wishes Fergal Best Regards, Fergal

Posted 6 years ago

“Very prompt and helpful”

Helpful Report

Posted 6 years ago

Dear Mrs Escott, Thank you for taking time out of your day to leave a review of our company as this helps us to moderate and improve our service in the future. We are extremely pleased that you consider our service to be very prompt and that our staff were very helpful to you in the process of your job. Please do not hesitate to consider contacting Rightio for any further repair work in the future. Best Regards, Fergal

Posted 6 years ago

“Excellent rapid response from Rightio. Problem solved in less than 2 hours”

Helpful Report

Posted 6 years ago

Dear Mr Harte, Thank you for taking time out of your day to leave a review of our company as this helps us to moderate and improve our service in the future. We are very pleased that you consider our service to be an excellent rapid response and that we were able to solve the issue in less than 2 hours. Please do not hesitate to consider contacting Rightio for any further repair work in the future. Best Regards, Fergal

Posted 6 years ago

“The service was excellent and the engineer was very professional at his job thanks R. Thomson”

Helpful Report

Posted 6 years ago

Dear Mr Thomson Thank you for taking time out of your day to leave a review of our company as this helps us to moderate and improve our service in the future. We are very pleased that you consider our service to be excellent and that the engineer was professional during the job for you as all of our engineers have over 5 years experience in order to provide the best service possible. Please do not hesitate to consider contacting Rightio for any further repair work in the future. Best Regards, Fergal

Posted 6 years ago

“So happy with the efficiency, availability of someone to all to and the availability of your plumber. Thanks again for the quick turnaround!”

Helpful Report

Posted 6 years ago

Dear Miss Melki, Thank you for taking time out of your day to leave a review of our company as this helps us to moderate and improve our service in the future. We are very pleased that you are happy with the efficiency and that we had an engineer available to complete your job in a timely manner. Please do not hesitate to consider contacting Rightio for any further repair work in the future. Best Regards, Fergal

Posted 6 years ago

“fast service, job well done”

Helpful Report

Posted 6 years ago

Dear Mr Moseley, Thank you for taking time out of your day to leave a review of our company as this helps us to moderate and improve our service in the future. We are very pleased that our service was fast and that the completion of the job was done well. Please do not hesitate to consider contacting Rightio for any further repair work in the future. Best Regards, Fergal

Posted 6 years ago

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone

Rightio Reviews