Rightio Reviews

Name: Rightio
Rating: 4.77

4.8 Rating 2,865 Reviews

94 %

of reviewers recommend Rightio

Company Reviews

Metrics

Info

4.8

Based on 2,865 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone

About Rightio:

Home Repairs and Services

Our friendly and professional plumbers, Gas Safe engineers, electricians, locksmiths and drainage experts are in your local area now. Call us today!

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Phone:

0808 208 1009

Anonymous

Anonymous // 01/01/2019

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“Quick and efficient service.”

Helpful Report

Posted 6 years ago

Dear Mrs Wright, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our service to be quick and efficient. Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“Efficient service. Knowledgeable engineer..happy to inform customer. .nothing too much trouble. Great.”

Helpful Report

Posted 6 years ago

Dears Mrs Semmens, Thank you so much for taking the time to share your experience. We're so pleased to hear you found our service to be efficient, our engineer to be knowledgeable and also we kept you well informed. We're also happy to hear that you found our service to be nothing of any trouble. Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“Did not tell the truth about the time to get to us . Did not keep us updated. Had to keep trying to get through to them which was a problem as they did not answer the calls. This was all over period of five hours. at 8:30 pm there website was say that they could get a plumber to us by 10:00 pm not true we were advised the that they would not attend until the next day and no fixed time could be given only between 8:00 and 12:00am .”

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Posted 6 years ago

“Efficient”

Helpful Report

Posted 6 years ago

Thank you so much for taking the time to share your experience. We're so pleased to hear that you found our service to be efficient! Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“Mohammed was on time and did a great job he knew exactly what to do and it was efficiently done He was very helpful and if we have any electrical problems in the future we will certainly use him.”

Helpful Report

Posted 6 years ago

Thank you so much for taking the time to share your experience. We're so pleased to hear that our engineer Mohammed was on time, did a great job, he knew exactly what to do and it was all efficiently completed. We're also happy to hear that he was very helpful and if you do have any electrical problems in the future then you will use our services again. Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“I called this company on Friday morning as I had a fault with my fuse box, resulting in no sockets working throughout the house.I explained that I had a severely disabled son and was dependant on his hoist to enable me to care for him, and was afraid the battery would die on me. An appointment was made for 3.30, this was followed by 2 further phone calls confirming time and details. No one turned up.I called both the numbers I had been given, numerous times, all I got was a message telling me, all operators busy", !I received a call at 8pm to say someone would be calling the following day to make a further appointment! I had in the meantime called someone else who came straight away, for a fraction of the cost I had previously been quoted. Looks to me that, unless you are lucky enough get Mohammed, you have no chance! Considering the cost and the unreliability of the service, I would never recommend this company.”

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Posted 6 years ago

“Tremendous”

Helpful Report

Posted 6 years ago

Dear Mr Nielsen, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our service to be tremendous! Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“We haven't had the service we were expecting and communication has been very poor. Waiting 3 days for a repair to a leaking boiler & no time given when this might happen. They only seemed interested in selling a service package. Wouldn't recommend or try again.”

Helpful Report

Posted 6 years ago

“My Boiler broke so had no heating.Was told would get phone call within the hour.Although the price was very expensive, I was pleased I was getting it sorted that day..4 hours later and after me ringing back several times & getting told I was getting call shortly & he was only 5 mins away from me I was eventually told no one was ringing me that day, it would now be next day. Why lie. Why not just tell truth in beginning.. I told them to cancel it. I had also taken a Care plan out which I have since cancelled. I am very upset I spent a afternoon getting nowhere but I have now sorted it at a considerable lower price!!”

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Posted 6 years ago

“Mohammed arrived on time explained every thing done a good job very happy with service.”

Helpful Report

Posted 6 years ago

Thank you so much for taking the time to share your experience. We're so pleased to hear that Mohammed arrived on time, explained everything that was done and did a good job. We're so glad to hear that you were happy with the service, please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“Called on Saturday, plumber available on Monday morning, they phoned Monday 10 minutes before the latest time they should have arrived to say they couldn't now get here until Wednesday.....dripping water in house for days now, very disappointed widow with young child!”

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Posted 6 years ago

“fast and good job”

Helpful Report

Posted 6 years ago

Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our service to be fast and good! Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“Mohammed provided great service and fixed my lighting issue with ease. A note to the company, the address I provided you with was not the same address given to the electrician. Hopefully you improve on this to avoid any further complications. Other than that, all was good.”

Helpful Report

Posted 6 years ago

Thank you so much for taking the time to leave us a review. We're so pleased to hear that our engineer Mohammed provided great service and fixed your lighting issue with ease. We apologise for this mis-hap and we will take your advice on board to make sure this does not happen again. Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“the engineer was on time and completed the service with no mess.”

Helpful Report

Posted 6 years ago

Dear Mrs Bilton, Thank you so much for taking the time to leave us a review. We're so pleased to hear that our engineer arrived on time and completed the service with no mess. We always aim to provide a efficient and clean service, so we're glad you found this to be the case. Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“I found the service from Rightio to be excellent. From my first contact with the young lady on the 'phone to the efficient and friendly engineers who came promptly and solved the problem quickly, Rightio were first class.”

Helpful Report

Posted 6 years ago

Dear Mr Giblin, Thank you so much for taking the time to share your experience. We're so pleased to hear that you found the service from Rightio to be excellent and first class from your initial call through to our efficient and friendly engineers who came promptly and solved the problem quickly. Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“Called on Wednesday to arrange a plumber because we think we have a leak in the system. Was happy that the reviews suggested we may get someone out that night but our next preferred day was Saturday. Plumber arranged for Sat between 12-5pm but the 2:30pm we had a call saying the plumber wouldn’t manage until Monday. Bit of a waste of my husbands Saturday & was also a little sceptical about the pricing but was willing to pay for a quick fix. Now that it’s not so “quick” have decided to try find a local plumber instead. Also still wondering how much my phone call to them cost because they had me on hold for over 10 minutes initially to tell me the plumber cancelled & then to put me through to the cancellations department!”

Helpful Report

Posted 6 years ago

“Charged my elderly parents £360 to fix a lock on the their front door left them without a lock overnight and then re-installed the same lock which failed again and the firm then put the phone down when they tried to get them back. Do not use this firm for locksmith services.”

Helpful Report

Posted 6 years ago

“80 year old Aunty had one of their service engineers call today and basically charge her £150 to do nothing but tell her she may need a new boiler he was in her property less than 20 mind total rip off”

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Posted 6 years ago

“The locksmith was prompt, polite and did a good job.”

Helpful Report

Posted 6 years ago

Dear Miss Buttle, Thank you so much for taking the time to share your experience. We're so pleased to hear that you found our locksmith to be prompt, polite and did a great job. Please do not hesitate o contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“You We're Booked to Come-Did'nt Turn up !. Booked Again for Another Assessment of Central Heating Quote....Did'nt Turn up Again....No Call to say They'll be a Delay or Not Coming. Waited in on Both Occaisions. Not Very Professional...No Excuse. Noted on Your Reviews you Have a Habit of Upsetting Previous Customers for Not Turning up. Very Annoyed. Obviously you Have No Consideration of Other Peoples Time.”

Helpful Report

Posted 6 years ago

Rightio is rated 4.8 based on 2,865 reviews