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Rightio Reviews

4.8 Rating 2,865 Reviews
94 %
of reviewers recommend Rightio
4.8
Based on 2,865 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
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Telephone
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About Rightio:

Home Repairs and Services

Our friendly and professional plumbers, Gas Safe engineers, electricians, locksmiths and drainage experts are in your local area now. Call us today!

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Phone:

0808 208 1009

Anonymous
Anonymous  // 01/01/2019
Excellent job done by John today found fault really quick and rectified, impressed . Thanks again John
Helpful Report
Posted 6 years ago
Dear Mr Connelly, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. All of our engineers have a minimum of five years experience to ensure that they can carry out repair work to the highest of standards and so it is encouraging that you were satisfied with our engineer, John, who diagnosed and repaired your fault. Please do feel free to contact Rightio in the future for any of your repair work needs, Best Regards, Fergal
Posted 6 years ago
Excellent service and professional. No hanging around waiting for the engineer to arrive due to a call en route which is always a bugbear. Would not hesitate to recommend their services.
Helpful Report
Posted 6 years ago
Dear Mr Jones, thank you for using Rightio for your repair work and for leaving a review of our company online as this allows us to monitor the work that we provide as well as to improve for the future. At Rightio, all of our engineers have a minimum of five years experience to ensure that they have enough relevant knowledge to complete a wide range of repair work to a high standard and so it is great to receive your feedback that you found our engineer to be professional with an excellent service. We appreciate any recommendations for our service and would be more than happy to complete any repair work for you in the future. Best Regards, Fergal
Posted 6 years ago
I was not present but the wife was very pleased with the work that was done and also said the plumber was very pleasant. Good job done, thank you.
Helpful Report
Posted 6 years ago
Dear Mr Hannon, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. All of our engineers have a minimum of five years experience to ensure that they can carry out repair work to the highest of standards and so it is encouraging that you were satisfied with our services. Please do feel free to contact Rightio in the future for any of your repair work needs, Best Regards, Fergal
Posted 6 years ago
Very pleased with my boiler service today and grateful for the practical tips given by the heating engineer. (Chris) Most helpful.
Helpful Report
Posted 6 years ago
Dear Mrs Raymond, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. All of our engineers have a minimum of five years experience to ensure that they can carry out repair work to the highest of standards and so it is encouraging that you were satisfied with the boiler service provided by Chris. Please do feel free to contact Rightio in the future for any of your repair work needs, Best Regards, Fergal
Posted 6 years ago
Brilliant call out knew what needed to be fixed and did right then very pleasant customer service would definitely recommend to anyone
Helpful Report
Posted 6 years ago
Dear Mrs Lowe, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor and improve for the future. We have worked extensively to ensure that our process from booking in work through to its completion is as efficient as possible so it is very pleasing to hear that you were satisfied with the work in which we provided. We really appreciate any recommendations for our services and would be more than happy to complete repair work for you in the future. Best Regards, Fergal
Posted 6 years ago
Fantastic service from start to finish. Very helpful customer services and great friendly engineer. Would highly recommend.
Helpful Report
Posted 6 years ago
Dear Mrs Attfield, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. We have worked extensively to ensure that our process from booking in work through to its completion is as efficient as possible so it is very pleasing to hear that you were satisfied with the work in which we provided. Please do feel free to contact Rightio in the future for any of your repair work needs as we will be more than happy to assist you, Best Regards, Fergal
Posted 6 years ago
Thank you for your help. Being in the Rightio Care Club is the best think I have done it is a fantastic service. Thank you
Helpful Report
Posted 6 years ago
Dear Mr Holland, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. Our Care Club was set up to give our customers peace of mind in their homes and it sounds like we have achieved this which makes us very proud! Please do feel free to contact Rightio in the future for any of your repair work needs as we will be more than happy to assist you, Best Regards, Fergal
Posted 6 years ago
excellent, prompt same day service
Helpful Report
Posted 6 years ago
Dear Mr Price, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. At Rightio we understand the importance of our response time to our customers call and so it is great to hear that you were satisfied with our response and the quality of the work completed as a result. Please do feel free to contact Rightio in the future for any of your repair work needs as we will be more than happy to assist you, Best Regards, Fergal
Posted 6 years ago
A very quick & efficient service considering all the stress before hand, a lovely gentleman who was very helpful
Helpful Report
Posted 6 years ago
Dear Mrs Walters, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. At Rightio we understand the importance of our response time to our customers call and so it is great to hear that you were satisfied with our response and the quality of the work completed as a result. Please do feel free to contact Rightio in the future for any of your repair work needs as we will be more than happy to assist you, Best Regards, Fergal
Posted 6 years ago
Knowledgeable and personable plumber, did the work quickly and efficiently, a third of the price of other quotes!
Helpful Report
Posted 6 years ago
Dear Mr Elliott, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. All of our engineers have a minimum of five years experience to ensure that they can carry out repair work to the highest of standards and so it is encouraging that you were satisfied with our services with the plumber being knowledgeable and personal. Please do feel free to contact Rightio in the future for any of your repair work needs, Best Regards, Fergal
Posted 6 years ago
Dear Elliott, thank you for using Rightio for your repair work needs as well as for leaving a review of our company as this helps us to monitor our service whilst allowing us to improve the service for the future. All of our engineers have a minimum of five years experience to ensure that they can carry out repair work to the highest of standards and so it is encouraging that you were satisfied with our services. Please do feel free to contact Rightio in the future for any of your repair work needs, Best Regards, Fergal
Posted 6 years ago
Excellent service. Arrived promptly and explained each stage if process.
Helpful Report
Posted 6 years ago
Dear Mr Harvey, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. At Rightio we understand the importance of our response time to our customers call and so it is great to hear that you were satisfied with our response and the quality of the work completed as a result. Please do feel free to contact Rightio in the future for any of your repair work needs as we will be more than happy to assist you, Best Regards, Fergal
Posted 6 years ago
pleased with the workmanship and the electricians explanation of what was wrong - arrived promptly
Helpful Report
Posted 6 years ago
Dear Mrs Macrae, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. All of our engineers have a minimum of five years experience to ensure that they can carry out repair work to the highest of standards and so it is encouraging that you were satisfied with our services. Please do feel free to contact Rightio in the future for any of your repair work needs, Best Regards, Fergal
Posted 6 years ago
On the initial appointment Michael explained very clearly what the problem was. On hearing that we were only in the area (visiting our son) for a couple of days, he quickly checked that the parts were available and arranged for the work to be done the following day while we were still around. He arrived at the time expected and worked very cleanly and efficiently all the time explaining to us the work involved so that we understood what was going on. When he'd finished, he cleared up so that there was no tidying up for us to do. A really nice chap who obviously knew exactly what he was doing which gave us complete confidence in him.
Helpful Report
Posted 6 years ago
Dear Mr Smith, thank you for using Rightio for your repair work needs as well as for leaving a review of our company online as this helps us to monitor and improve our service for the future. We are very pleased that our engineer, Michael, was able to explain very clearly what the problem was whilst acting promptly to order the part required whilst scheduling the work to be completed the day after the parts arrived. Moreover, it is very encouraging that you had full confidence in Michael who also cleared up after completing your work. Please do consider using Rightio in the future for any of your repair work needs as we will be more than happy to assist you in the future. Best Regards, Fergal
Posted 6 years ago
Chris, the engineer who attended was punctual, very knowledgeable about the problems I needed dealt with and very efficient. He was also friendly.
Helpful Report
Posted 6 years ago
Dear Mrs Frew, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. All of our engineers have a minimum of five years experience to ensure that they can carry out repair work to the highest of standards and so it is encouraging that you were satisfied with our engineer, Chris, who you found to be punctual, very knowledgeable and efficient. Please do feel free to contact Rightio in the future for any of your repair work needs, Best Regards, Fergal
Posted 6 years ago
Fast response to my initial call (the lady I spoke to was REALLY helpful). Being kept informed, initially with broad time frame for arrival and then of imminent arrival is very reassuring. Friendly, knowledgeable chap (Mark) turned up, offered solutions to my problem so I could make an informed choice and then did the job quickly and efficiently (those two words are different). He left me confident that signing up to your plumbing Care Plan was the right thing to do (chatting whilst working to make sure I fully understood what the plan did and didn't cover). Once I've replaced my central heating boiler later in the year, I'll sign up to one of your heating plans too.
Helpful Report
Posted 6 years ago
Dear Mr Kingdon, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor and improve for the future. We have worked extensively to ensure that our process from booking in work through to its completion is as efficient as possible so it is very pleasing to hear that you were satisfied with our service with the call handler being really helpful and the engineer, Mark, completing a quick and efficient job. Please feel free to contact Rightio in the future for any of your repair work needs, Best Regards, Fergal
Posted 6 years ago
Dear Mr Kingdon, thank you for choosing Rightio to carry out your repair work whilst also leaving a review of our company online as this helps us to monitor the service that we provide as well as to improve for the future. We are very pleased to receive your feedback that you found our response to your call fast and really helpful whilst being able to continuously inform you throughout your journey towards getting the repair work completed! Moreover, it is encouraging to receive your feedback that you found our engineer, Mark, to be friendly and knowledgeable as well as for offering you solutions in order to allow you to make an informed choice regarding the repair work. We would love to have you signed up to one of our heating plans as this can offer you 24/7 priority service at a manageable monthly rate. Best Regards, Fergal
Posted 6 years ago
The two men that came to fix the problem were friendly, professional and polite. Job done nice and quick. No mess left behind.
Helpful Report
Posted 6 years ago
Dear Mrs Irons, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. All of our engineers have a minimum of five years experience to ensure that they can carry out repair work to the highest of standards and so it is encouraging that you were satisfied with our services. Please do feel free to contact Rightio in the future for any of your repair work needs, Best Regards, Fergal
Posted 6 years ago
Very happy with the work done. Very helpful and friendly plumber called Ian. I would definitely recommend this company.
Helpful Report
Posted 6 years ago
Dear Mrs Allen, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. All of our engineers have a minimum of five years experience to ensure that they can carry out repair work to the highest of standards and so it is encouraging that you were satisfied with our plumber, Ian, who you found to be helpful and friendly. Please do feel free to contact Rightio in the future for any of your repair work needs, Best Regards, Fergal
Posted 6 years ago
Came quickly, within the time allocated and cleared the drain quickly and efficiently. No fuss just excellent service
Helpful Report
Posted 6 years ago
Dear Mrs Niven, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. At Rightio we understand the importance of our response time to our customers call and so it is great to hear that you were satisfied with our quick and efficient response and the quality of the work completed as a result. Please do feel free to contact Rightio in the future for any of your repair work needs as we will be more than happy to assist you, Best Regards, Fergal
Posted 6 years ago
Dear Mrs Niven, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. At Rightio we understand the importance of our response time to our customers call and so it is great to hear that you were satisfied with our response and the quality of the work completed as a result with our engineer attending on time and clearing the drain quickly and efficiently. Please do feel free to contact Rightio in the future for any of your repair work needs as we will be more than happy to assist you, Best Regards, Fergal
Posted 6 years ago
The plumber came round on the appointment time, he located the problem and mended the leak efficiently, I was told the hourly rate plus the cost of new parts beforehand so I knew how much the final charge would be. I was given a proper receipt for the work done which is covered by a 12 month warranty. I am very happy.
Helpful Report
Posted 6 years ago
Dear Mr Shaw, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor and improve for the future. We have worked extensively to ensure that our process from booking in work through to its completion is as efficient as possible so it is very pleasing to hear that you were satisfied with the work in which we provided. Please feel free to contact Rightio in the future for any of your repair work needs, Best Regards, Fergal
Posted 6 years ago
Dear Mr Shaw, thank you for using Rightio for your repair work needs as well as for leaving a review of our company online as this helps us to monitor the service we provide whilst improving for the future. At Rightio, all of our engineers have a minimum of five years experience to ensure that they acquire the relevant on-the-job experience to complete repair work to the highest of standards and so it is great to receive your feedback that our plumber was able to attend on time to diagnose and repair the leak efficiently. Please do consider using Rightio for any of your repair work needs as we will be more than happy to assist you. Best Regards, Fergal
Posted 6 years ago
very please with the speed of the service. very efficient staff. I would highly recommend this excellent company. From phone to completion 1hr 30mins.
Helpful Report
Posted 6 years ago
Dear Valued Customer, thank you for choosing Rightio for your repair work needs as well as for leaving a review of our company online as this helps us to monitor and improve the work that we provide. We always attempt to attend to our customers call as quick as possible and so it is very pleasing to hear that we were able to repair your issue within 1hr 30 minutes of your call! We really appreciate any recommendations for our company and are only a phonecall away for any repair work that you may require in the future. Best Regards, Fergal
Posted 6 years ago
Rightio is rated 4.8 based on 2,865 reviews