Rightio Reviews

Name: Rightio
Rating: 4.77

4.8 Rating 2,865 Reviews

94 %

of reviewers recommend Rightio

Company Reviews

Metrics

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4.8

Based on 2,865 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone

About Rightio:

Home Repairs and Services

Our friendly and professional plumbers, Gas Safe engineers, electricians, locksmiths and drainage experts are in your local area now. Call us today!

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Phone:

0808 208 1009

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Plumber has fixed an ongoing problem.”

Helpful Report

Posted 6 years ago

Dear Mrs Lough, Thank you so much for taking the time to leave us a review. We're so pleased to hear that our engineer was able to fix an ongoing problem. Please do not hesitate to contact us in the future, we would be pleased to assist. Kind Regards, Hannah

Posted 6 years ago

“Thanks prompt and efficient service”

Helpful Report

Posted 6 years ago

Dear Mr Morrison, Thank you so much for taking the time to share your experience. We're so pleased to hear that you found our service to be prompt and efficient. Please do not hesitate to contact us again in the future, we would be pleased to assist. Kind Regards, Hannah

Posted 6 years ago

“great guy knows his job”

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Posted 6 years ago

Dear Mr Sanderson, We're so happy to hear that you found our engineer was great and knew his job well. Please do no hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“Very grateful for Fraser attending at short notice ..... pleasant & helpful. Thank you”

Helpful Report

Posted 6 years ago

Dear Mrs Crangle, Thank you so much for taking the time to share your experience. We're so pleased to hear that our engineer Fraser was able to attend at short notice, was pleasant and helpful. Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“The job was completed efficiently, cleanly and in a timely manner. Will use your company again.”

Helpful Report

Posted 6 years ago

Dear Mr Robinson, Thank you so much for taking the time to share your experience. We're so pleased to hear that the job was completed efficiently, cleanly and in a timely manner. We hope that you will use our services again in the future and if we can be of assistance again then please do not hesitate to contact us. Kind Regards, Hannah

Posted 6 years ago

“Good customer care the engineer Warren very patient and helpful and completed the work and made sure everything was checked to ensure health and safety. I am very happy customer thanks Rightio”

Helpful Report

Posted 6 years ago

Dear Mrs Crichlow, Thank you so much for taking the time to share your experience. We're so pleased to hear that you found our customer care to be good, our engineer Warren to be very patient, helpful and he made sure everything was checked to ensure health and safety. We're so happy to hear that you are a very happy customer! We aim to have happy customers with each and every one of our jobs. Please do not hesitate to contact us in the future if we can be of assistance again. Kind Regards, Hannah

Posted 6 years ago

“Very pleased indeed. Was here on time. found the problem with the timer and replaced with a new one. Heating and hot water now working perfectly. With the bad weather (snow), I was expecting having to wait until the new year for a plumber. Excellent service. Give our thanks to the very pleasant young man who came.”

Helpful Report

Posted 6 years ago

Dear Mrs Harrison, Thank you so much for taking the time to leave us a review. We're so pleased to hear that our engineer arrived on time, found the problem with your timer and replaced it with a new one. We're also happy to hear that your heating and hot water is now working perfectly and you didn't have long to wait. We will be sure to pass on your thanks to our engineer and if we can be of assistance in the future then please do not hesitate to contact us. Kind Regards, Hannah

Posted 6 years ago

“The engineer arrived as arranged and did an excellent job efficiently and cleared away after he had finished the job. Very pleased with the service.”

Helpful Report

Posted 6 years ago

Dear Mrs Metcalfe, Thank you so much for taking the time to share your experience. We're so pleased to hear that you were pleased with the service. Also that our engineer arrived as arranged, did an excellent job efficiently and cleaned away after he had finished the job. Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“Impressed with promptness of service, helpfulness of person who took online booking and, above all, the engineer who attended: thorough job, diagnosed issue, and got us back on Christmas Eve! You saved our Christmas!”

Helpful Report

Posted 6 years ago

Dear Lewis, Thank you so much for taking the time to share your experience. We're so pleased to hear that you were impressed with the promptness of our service and the helpfulness of the person who took your online booking. We're also happy to hear that the engineer who attended did a thorough job, diagnosed the issue and got this sorted on Christmas Eve! We hope you had a lovely Christmas and New Year and please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“Efficient friendly staff”

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Posted 6 years ago

Dear Mrs Harding, We're so pleased to hear that you found our staff to be excellent and friendly! Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“They came out within an hour of calling them. Very prompt and polite.”

Helpful Report

Posted 6 years ago

Dear Fryer, Thank you so much for taking the time to share your experience. We're so pleased to hear that our engineer arrived at your property within an hour of your call, we were very prompt and polite. Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“Fast efficient service”

Helpful Report

Posted 6 years ago

Dear Mrs Harding, We're so glad to hear that you found our service to be fast and efficient! Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“I phoned the company early on 23rd Dec to say our heating had broken down. They said someone would be able to come out between 11.00 and 12.00. They then rang to say it would be in the afternoon. At 4.00 I began to get worried, so rang them up and was told it would definitely be before 5.00. That was the last I heard from them. No one came, and no one answered my phone calls. So thankyou Righto, we’ve had no heating over Christmas. My advice to anyone thinking about hiring this firm - don’t. If they had only said they could not guarantee to come that day, I would have found someone else who could.”

Helpful Report

Posted 6 years ago

“Rang at 7.30am advising that we had a water leak in the loft. Spoke to a really helpful lady who took all the details. I then received a call 10 mins later from a man to say it was being dealt with and I would receive a call soon. Hadn't heard anything by 11am so rang, was still waiting to be sorted. Got to 3pm and still heard nothing, rang again to be told my job had been refused and they were about to ring me!! No other option given. Luckily my Husband had identified where the leak had come from and we had turned the water off. We therefore had no heating or water all day. Googled another company and they came within an hour and a half and sorted it. I appreciate it is very near Christmas but service received today very poor and won't be using again job ref 5926547”

Helpful Report

Posted 6 years ago

“On time, fixed the problem on time and the engineer Danny was a very happy smiley man.”

Helpful Report

Posted 6 years ago

Dear Mrs Harrison, Thank you so much for taking the time to share your experience. We're so pleased to hear that our engineer Danny was on time, fixed the problem on time and was very happy and smiley. Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“REF NO 5925102 Mohammed did a good job replacing the worn out and old extractor fan in our BATHROOM and replaced with a modern slim line one. Would recommend him and the company.”

Helpful Report

Posted 6 years ago

Dear Mr Bird, Thank you so much for taking the time to leave us a review. We're so pleased to hear that Mohammed did a great job replacing your old worn our extractor fan and replaced it with a modern slim line one. We will be sure to pass on your kind words to Mohammed, we hope that you will recommend our company to others and if we can be of assistance again in the future then please do not hesitate to contact us. Kind Regards, Hannah

Posted 6 years ago

“Made me very happy and now I am ready for Christmas ! Thank you so much for your prompt arrival and the lovely young man who came to cap my water pipe !!!”

Helpful Report

Posted 6 years ago

Dear Mrs Richardson, Thank you so much for taking the time to share your experience. We're so pleased to hear that we were able to arrive promptly and our engineer was lovely and was able to cap your water pipe. We're also glad to hear that it meant you were ready for Christmas! Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“I had tried to get hold of a local emergency plumber 5 days before Christmas without success. Within minutes of calling Rightio the plumber was booked for early that afternoon. The plumber called beforehand and arrived as arranged. He quickly assessed the problem with the leaking pipe and went to the merchants to collect the parts and the whole problem was resolved quickly and professionally. Absolutely delighted with the outcome. The plumber was friendly, highly skilled and a good communicator. Would definitely use Rightio again. Thank you.”

Helpful Report

Posted 6 years ago

Dear Mrs Jones, Thank you so much for taking the time to leave us a review. We're so pleased to hear that we provided you with a quick and professional service and that we were able to attend your property the same day. We're also glad to hear that our engineer quickly assessed the problem with your leaking pipe, went to collect the necessary parts and the problem was sorted. Also glad to hear that our engineer was friendly, highly skilled and a great communicator. We hope that you will use our services again in the future and if we can be of assistance please do not hesitate to contact us. Kind Regards, Hannah

Posted 6 years ago

“Called to see if could book an engineer to service the gas boiler, it was all completed and serviced within 4hrs. Well done Rightio, excellent service.”

Helpful Report

Posted 6 years ago

Thank you so much for taking the time to leave us a review. We're so pleased to hear that from your initial call Rightio was able to complete and service your boiler within 4 hours. We're also glad to hear that you found our service to be excellent! Please do not hesitate to contact us in the future if you require our services again. Kind Regards, Hannah

Posted 6 years ago

“The service from the engineer was excellent.The work was completed quickly and efficiently.”

Helpful Report

Posted 6 years ago

Dear Mr Hayes, Thank you so much for taking the time to share your experience. We're so pleased to hear that the service you received from the engineer was excellent and the work was completed quickly and efficiently. Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

Rightio is rated 4.8 based on 2,865 reviews