Name: Rightio
Rating: 4.77

“Good quick service”

Posted 6 years ago

Dear Mr Booth, thank you for choosing Rightio as your repair work team as well as for taking the time out to leave a review of our company as this helps us to monitor and improve our service for the future. All of our engineers have a minimum of five years experience to ensure that they acquire the relevant on-the-job qualities to deliver a high quality service and so it is encouraging that you found our service to be good and quick in nature. It would be appreciated if you were to consider using Rightio in the future for your repair work needs as we will be more than happy to assist you. Best Regards, Fergal

Posted 6 years ago

“Good time keeping, very helpful, good advice.”

Helpful Report

Posted 6 years ago

Dear Mr Wosket, we are very pleased that you have chosen Rightio as your repair work team as well as for taking the time out to leave a review of our company online as this helps us to monitor our services and to improve for the future. At Rightio we understand that our response time is of the up-most importance when attending to our customers call-out and so it is great that our engineer had good time keeping for your job whilst being very helpful, offering good advice. Please do consider using Rightio in the future for any of your repair work needs as we will be more than happy to assist you. Best Regards, Fergal

Posted 6 years ago

“Used Rightio twice recently, albeit on the same basic job, but both gentlemen did a very good and rapid job to my complete satisfaction. I do not usually need to call plumbing services but Rightio will be my first call from now on.”

Helpful Report

Posted 6 years ago

Dear Mr Warren, thank you for choosing Rightio for your repair work needs as this helps us to monitor and improve our service in the future. We are very pleased that this is the second time in which you have used Rightio for your repair work needs and although these were on the same basic job it is still excellent that our plumbers were able to complete the job to a very good standard and to your satisfaction which has now put Rightio as your go to company for plumbing issues - feel free to call anytime for out assistance, Best Regards, Fergal

Posted 6 years ago

“Brilliant caring and respectful plus talk you through everything so no misleading pricing, well chuffed”

Helpful Report

Posted 6 years ago

Dear Mrs Hammouch, we would like to firstly thank you for choosing Rightio for your repair work needs as well as for leaving a review of our company online as this helps us to monitor and improve for the future. At Rightio we continuously work to ensure that we are as transparent as possible with our pricing as well as dealing with each customer in an understanding and caring manner and therefore your feedback validates our processes and your review will be circulated within the business to pass on the good news! Please do consider using Rightio in the future for any of your repair work needs as we will be more than happy to assist you in the future. Best Regards, Fergal

Posted 6 years ago

“You supplied and fitted a new electric shower. Our plumber turned up on time and was very efficient. He tidied up after himself and he was also very nice! All in all a very good service and there were no surprises over the final bill.”

Helpful Report

Posted 6 years ago

Dear Mrs Thomas, we would like to thank you for choosing Rightio for your maintenance needs as well as for leaving a review of our company online which allows us to quality check our work and to inform our processes for the future. Each of our engineers has a minimum of five years experience to ensure that they gain enough experience to complete repair work to the highest standard possible and so it is very encouraging that our plumber was able to offer a very good service when supplying and fitting the new shower in your property. Furthermore, it is pleasing to see that our engineer tidied up after the work was completed and that there was no surprises on the final bill. Please do consider using Rightio in the future for any of your repair work needs as we will be more than happy to assist you. Best Regards, Fergal

Posted 6 years ago

“Quick efficient and polite service, problem established at 7.30 am /phone call /sent engineer at 10am / fixed by 11am-excellent service”

Helpful Report

Posted 6 years ago

Dear Mr Hale, we would like to thank you for choosing Rightio for completing your repair work as well as for leaving a review of our company online as this helps us to monitor the service that we provide as well as to improve for the future. At Rightio we understand the importance of our response to our customers call which is why we have worked extensively to make our customer journey as smooth as possible and so we are very pleased that you found our service to be quick and efficient with our engineer fixing the issue in a polite manner. It would be very much appreciated if you would consider using Rightio in the future for your repair work needs as we will be more than happy to assist you. Best Regards, Fergal

Posted 6 years ago

“Fast friendly and got the job done well! What more could I ask for”

Helpful Report

Posted 6 years ago

Dear Miss Verhagen, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. At Rightio we understand the importance of our response time to our customers call and so it is great to hear that you were satisfied with our fast and friendly response and the quality of the work completed as a result. Please do feel free to contact Rightio in the future for any of your repair work needs as we will be more than happy to assist you, Best Regards, Fergal

Posted 6 years ago

“Good work done in a timely fashion”

Helpful Report

Posted 6 years ago

Dear Mr Burden, thank you for choosing Rightio for your repair work needs as well as for leaving a review of our company online as this helps us to monitor our service and improve for the future. All of our engineers at Rightio have a minimum of five years experience to ensure that they can complete repair work efficiently and so it is very pleasing that our engineer was able to complete the works in a timely fashion. Please do consider using Rightio in the future for any of your repair work needs as we will be more than happy to assist you. Best Regards, Fergal

Posted 6 years ago

“Quick and efficient response to our request for a boiler service, thank you.”

Helpful Report

Posted 6 years ago

Dear Mrs Brown, we would like to thank you for choosing Rightio for your repair work needs as well as for leaving a review of our company online as this really helps us to monitor the service that we provide as well as to improve for the future. At Rightio, we are very aware of the importance of our response time to our customers call in terms of job satisfaction and it is very pleasing that you found our response to be quick and efficient for your boiler service. Please do consider using Rightio in the future for any of your repair work needs as we will be more than happy to assist you. Best Regards, Fergal

Posted 6 years ago

“Good and quick service. I would recommend it to friends and family”

Helpful Report

Posted 6 years ago

Dear Miss Lopez-Burgos, we would like to firstly offer our thanks for choosing Rightio for your repair work needs as well as for leaving a review of our company as this helps us to monitor our service and improve for the future. As a company we have a minimum requirement of each engineer to have five years experience to ensure that they can complete repair work to the highest of standards and so it is very pleasing that our engineer was able to provide you with a quick and satisfactory service. We really appreciate any recommendations for our service as this spreads the word about our company and please do call if you require repair work in the future. Best Regards, Fergal

Posted 6 years ago

“Quick and efficient work carried out by a very pleasant engineer. We will use you again.”

Helpful Report

Posted 6 years ago

Dear Mr Lambert, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. At Rightio we understand the importance of our response time to our customers inquiry and so it is very pleasing to receive your feedback that you were satisfied with our response and the quality of the work completed as a result. Please do feel free to contact Rightio in the future for any of your repair work needs as we will be more than happy to assist you, Best Regards, Fergal

Posted 6 years ago

“Gavin was fantastic! He was very professional and courteous and explained everything to me very well. Thank you.”

Helpful Report

Posted 6 years ago

Dear Mrs Wallis, firstly we would like to thank you for choosing Rightio for your repair work needs as well as for leaving a review of our company online as this helps us to monitor the service that we provide as well as to improve for the future. We are very proud of our experienced and friendly engineers who always go above and beyond with their service and so it is great to hear that yet again, Gavin, was able to offer a professional and courteous service as well as being able to explain everything to you throughout. We would really appreciate it if you would consider using Rightio in the future for any of your repair work needs as we will be more than happy to assist you. Best Regards, Fergal

Posted 6 years ago

“Great if you're happy to have cold water for 4 weeks. Charged a ridiculous amount to look at the boiler then never did the repairs they suggested no matter how much badgering. Took the loss and went for an honest plumber. Found out after they were charging twice as much anyway.”

Helpful Report

Posted 6 years ago

“Had my boiler serviced by Kevin who was very thorough and also put my mind at ease regarding a few things I wanted to ask about. Would definitely recommend him and of course Rightio”

Helpful Report

Posted 6 years ago

Dear Mrs Svensson, we would like to thank you for choosing Rightio for your repair work needs as well as for leaving a review of our company online as this helps us to monitor and improve our service for the future. At Rightio, all of our engineers have a minimum of five years experience to ensure that they have gained enough on-the-job experience to provide them with extensive practical knowledge and so it is pleasing to receive your feedback that our engineer, Kevin, was able to thoroughly service your boiler whilst putting your mind at ease my offering advise to your queries. We really appreciate any recommendations and would be more than happy to complete any repair work for you in the future should it be required. Best Regards, Fergal

Posted 6 years ago

“Very fast response time, delighted with service provided, the engineer could not have been more helpful. Thank you Roman and thank you Rightio!”

Helpful Report

Posted 6 years ago

Dear Mrs Lemon, firstly we would like to thank you for choosing Rightio for your repair work needs as well as for leaving a review of our company online as this helps us to monitor the service that we provide as well as to improve for the future. At Rightio, we are very aware of the importance of our response time to our customers call and so it is pleasing that you found our response time to be very fast and that you were delighted with the service provided. Moreover, all of our engineers at Rightio have a minimum of five years experience to ensure their job knowledge which makes it even more pleasing that you found our engineer helpful and that you were delighted with the service provided by Roman. We would appreciate if you would consider using Rightio for your repair work needs in the future as we will be more than happy to assist you. Best Regards, Fergal

Posted 6 years ago

“Great service. Job was delayed a day, but Rightio kept me updated to when an engineer was en route. Quick job in the end, but kept me informed of what to do moving forward if the problem isn't solved.”

Helpful Report

Posted 6 years ago

Dear Mr Nortcliffe, thank you for using Rightio for your repair work needs as well as for leaving a review of our company online as this allows us to monitor the service that we provide as well as to improve for the future. Our dedicated contact center is home to our fully trained Rightio representatives who are on call to book in your work as well as to keep you informed throughout the process of your job which makes it brilliant to receive your feedback that although the job was delayed, we were able to keep you updated alongside the engineers arrival time as well as what to do moving forward if the issue returns. Please do consider using Rightio in the future if required as we will be more than happy to assist you. Best Regards, Fergal

Posted 6 years ago

“Quick and efficient, good communication. I had requested to pay using a Purchase order, somehow it ended up that I would have to use a credit card but this was rectified quickly.”

Helpful Report

Posted 6 years ago

Dear Mr Nuth, we would like to thank you so much for choosing Rightio for your repair work needs as well as for leaving feedback of our company online as this helps us to monitor the service that we provide as well as to inform our service for the future. Our dedicated contact center is home to our fully trained Rightio representatives who are quick and efficient whilst providing good communication throughout the process of your job. Moreover, we would like to apologize for the miscommunication in terms of payment through a purchase order however it is pleasing that we were able to rectify this quickly. We would really appreciate if you would consider using Rightio in the future for any of your repair work needs. Best Regards, Fergal

Posted 6 years ago

“I have to say that it was a great service, very easy to use and Peter, the plumber was really quick, effective and friendly.”

Helpful Report

Posted 6 years ago

Dear Mr Shephard, thank you for using Rightio for your repair work needs as well as for taking the time out to leave a review of our company online as this helps us to monitor our service and improve for the future. We are extremely pleased that you were so impressed by the service that our engineer, Peter, provided you during the works carried out at your property and we will be sure to pass on the feedback to our valued engineer! If you would like to receive the same level of service then please feel free to contact Rightio in the future for any of your repair work needs, Best Regards, Fergal

Posted 6 years ago

“Will use this service again”

Helpful Report

Posted 6 years ago

Dear Mr Rowley, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. All of our engineers have a minimum of five years of experience to ensure that they can carry out repair work to the highest of standards and so it is encouraging that you were satisfied with our services and will use our company in the future! Best Regards, Fergal

Posted 6 years ago

“The service was excellent, plumber arrived on time, did the work. Charge for an emergency call-out not unreasonable. Would use again.”

Helpful Report

Posted 6 years ago

Dear Mr Rich, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. At Rightio we understand the importance of our response time to our customers call and so it is great to hear that you were satisfied with our response and the excellent quality of the work completed as a result. Moreover, we consistently keep our prices aligned with the industry average and so it is also pleasing that you found the charge for the emergency work not unreasonable. We would appreciate it if you would consider contacting Rightio in the future for any of your repair work needs as we will be more than happy to assist you, Best Regards, Fergal

Posted 6 years ago

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone

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