Name: Rightio
Rating: 4.77

“Very fast response time, delighted with service provided, the engineer could not have been more helpful. Thank you Roman and thank you Rightio!”

Helpful Report

Posted 6 years ago

Dear Mrs Lemon, firstly we would like to thank you for choosing Rightio for your repair work needs as well as for leaving a review of our company online as this helps us to monitor the service that we provide as well as to improve for the future. At Rightio, we are very aware of the importance of our response time to our customers call and so it is pleasing that you found our response time to be very fast and that you were delighted with the service provided. Moreover, all of our engineers at Rightio have a minimum of five years experience to ensure their job knowledge which makes it even more pleasing that you found our engineer helpful and that you were delighted with the service provided by Roman. We would appreciate if you would consider using Rightio for your repair work needs in the future as we will be more than happy to assist you. Best Regards, Fergal

Posted 6 years ago

“Great service. Job was delayed a day, but Rightio kept me updated to when an engineer was en route. Quick job in the end, but kept me informed of what to do moving forward if the problem isn't solved.”

Helpful Report

Posted 6 years ago

Dear Mr Nortcliffe, thank you for using Rightio for your repair work needs as well as for leaving a review of our company online as this allows us to monitor the service that we provide as well as to improve for the future. Our dedicated contact center is home to our fully trained Rightio representatives who are on call to book in your work as well as to keep you informed throughout the process of your job which makes it brilliant to receive your feedback that although the job was delayed, we were able to keep you updated alongside the engineers arrival time as well as what to do moving forward if the issue returns. Please do consider using Rightio in the future if required as we will be more than happy to assist you. Best Regards, Fergal

Posted 6 years ago

“Quick and efficient, good communication. I had requested to pay using a Purchase order, somehow it ended up that I would have to use a credit card but this was rectified quickly.”

Helpful Report

Posted 6 years ago

Dear Mr Nuth, we would like to thank you so much for choosing Rightio for your repair work needs as well as for leaving feedback of our company online as this helps us to monitor the service that we provide as well as to inform our service for the future. Our dedicated contact center is home to our fully trained Rightio representatives who are quick and efficient whilst providing good communication throughout the process of your job. Moreover, we would like to apologize for the miscommunication in terms of payment through a purchase order however it is pleasing that we were able to rectify this quickly. We would really appreciate if you would consider using Rightio in the future for any of your repair work needs. Best Regards, Fergal

Posted 6 years ago

“I have to say that it was a great service, very easy to use and Peter, the plumber was really quick, effective and friendly.”

Helpful Report

Posted 6 years ago

Dear Mr Shephard, thank you for using Rightio for your repair work needs as well as for taking the time out to leave a review of our company online as this helps us to monitor our service and improve for the future. We are extremely pleased that you were so impressed by the service that our engineer, Peter, provided you during the works carried out at your property and we will be sure to pass on the feedback to our valued engineer! If you would like to receive the same level of service then please feel free to contact Rightio in the future for any of your repair work needs, Best Regards, Fergal

Posted 6 years ago

“Will use this service again”

Helpful Report

Posted 6 years ago

Dear Mr Rowley, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. All of our engineers have a minimum of five years of experience to ensure that they can carry out repair work to the highest of standards and so it is encouraging that you were satisfied with our services and will use our company in the future! Best Regards, Fergal

Posted 6 years ago

“The service was excellent, plumber arrived on time, did the work. Charge for an emergency call-out not unreasonable. Would use again.”

Helpful Report

Posted 6 years ago

Dear Mr Rich, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. At Rightio we understand the importance of our response time to our customers call and so it is great to hear that you were satisfied with our response and the excellent quality of the work completed as a result. Moreover, we consistently keep our prices aligned with the industry average and so it is also pleasing that you found the charge for the emergency work not unreasonable. We would appreciate it if you would consider contacting Rightio in the future for any of your repair work needs as we will be more than happy to assist you, Best Regards, Fergal

Posted 6 years ago

“Professional, efficient and friendly service throughout; would definitely use again.”

Helpful Report

Posted 6 years ago

Dear Miss Finch, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. At Rightio we understand the importance of our response time to our customers call and so it is great to hear that you were satisfied with our efficient response and the quality of the service which was completed in a professional and friendly manner throughout. Please do feel free to contact Rightio in the future for any of your repair work needs as we will be more than happy to assist you, Best Regards, Fergal

Posted 6 years ago

“After being disheartened by some plumbers we had contacted for, what we felt, was a reasonably small job, it was great to find someone who agreed to come the next day, and then came on the same afternoon. We have found it was good to have someone knowledgeable, keen and reliable. Your number will be on our kitchen board for any other problems. Many thanks.”

Helpful Report

Posted 6 years ago

Dear Mrs Woolmington, thank you for using Rightio for your repair work needs as well as for leaving a review of our company as this can help us to monitor the service that we provide as well as to improve for the future. Although you were disheartened by other plumbers that you had contacted i am extremely happy that you landed on Rightio and that we were able to attend on the same afternoon with a knowledgeable, kind and reliable engineer who completed the works. We appreciate that you will keep our number for any future repair work and please done hesitate to contact us in the future. Best Regards, Fergal

Posted 6 years ago

“Workmanship good, speed of service good I would certainly use you again.”

Helpful Report

Posted 6 years ago

Dear Mr Foster, thank you for using Rightio for your repair work needs as well as for leaving a review of our company online as this helps us to monitor the service that we provide as well as to improve for the future. All of our engineers at Rightio have a minimum of five years experience to ensure that they have the relevant on-the-job experience to complete repair work to a high standard and so it is very pleasing that you found our workmanship and speed of service to be good! We would appreciate if you would use our services again in the future and we will be on call 24/7 for you if and when required. Best Regards, Fergal

Posted 6 years ago

“Good job done straight away, very good plumber!”

Helpful Report

Posted 6 years ago

Dear Mr Claire, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. All of our engineers have a minimum of five years experience to ensure that they can carry out repair work to the highest of standards and so it is encouraging that you were satisfied with our services. Please do feel free to contact Rightio in the future for any of your repair work needs, Best Regards, Fergal

Posted 6 years ago

“The engineer was great, very efficient and solved the problem quickly. Only lose a couple of marks because it was logged as an emergency but took an hour and a half before he got there. Otherwise, excellent service”

Helpful Report

Posted 6 years ago

Dear Mrs Rofsiter, thank you for choosing Rightio for your repair work needs whilst taking the time out to leave a review of our service which gives us transparency over the service we provide. All of our engineers at Rightio have a minimum of five years experience to ensure that they have the relevant on-the-job experience to deliver a high quality service which makes it pleasing to receive your feedback that you found you found our engineer to be great, very efficient whilst solving the problem quickly. We would like to apologize for the slight delay in our engineers arrival as sometimes extenuating circumstances can arise however we hope that you can use us in the future so that we can attend to you more promptly. Best Regards, Fergal

Posted 6 years ago

“Efficient and prompt service - could not ask for more so many many thanks to your engineer and to Alex for a very professional and kind service. xxx”

Helpful Report

Posted 6 years ago

Dear Mrs Allen, thank you for choosing Rightio for your repair work needs as well as for leaving a review of our company online as this helps us to monitor the service that we provide as well as to improve for the future. At Rightio we always aim to ensure that we are able to attend to our customers calls as efficiently as possible through utilizing our extensive engineer network and so it is encouraging to receive your feedback that you found our service to be efficient and prompt with our engineer, Alex, providing a very professional and kind service. Please do feel free to contact Rightio in the future for any of your repair work needs as we will be more than happy to assist you. Best Regards, Fergal

Posted 6 years ago

“Impressed with the quick response to my enquiry. The source of our mysterious water leak under the laminate floor was eventually discovered and rectified after much painstaking investigation by your plumber. Grateful for his perseverance. Great service. Thank you.”

Helpful Report

Posted 6 years ago

Dear Mrs Darnell, thank you for using Rightio for your repair work needs as well as for leaving a review of our company online as this helps us to monitor the service that we provide as well as to improve for the future. We have worked extensively to ensure that our service is as efficient as possible and so it is very pleasing that you were impressed with the quick response to your inquiry as well as our engineer being able to diagnose the mysterious leak under your laminate floor. Please do consider using Rightio in the future for any of your repair work needs as we will be more than happy to assist you in the future. Best Regards, Fergal

Posted 6 years ago

“Having a leak though my ceiling and no one could come out I was giving up hope. Called Rightio and no problem, had someone out that day. Great experience always kept informed when my plumber was coming out. Ian was very helpful and did his best to help and advise (fortunately leak is not from myself). Would highly recommend.”

Helpful Report

Posted 6 years ago

Dear Mrs Walls, thank you for choosing Rightio for your repair work needs as well as for leaving a review of our company online as this helps us to monitor the service that we provide as well as to improve for the future. At Rightio, we understand the importance of our response time to our customers call, especially with the leak coming through your ceiling and so it is pleasing that a Rightio engineer was able to attend on the same day with our engineer, Ian, advising you of the best way to to stop the leak. We really appreciate any recommendations and would be more than happy to assist you in the future with any repair work that you may have. Best Regards, Fergal

Posted 6 years ago

“Communication from your Company about the planned time of call and financial arrangements was excellent. The plumber was very positive with a "can-do" approach and worked efficiently to complete the task.”

Helpful Report

Posted 6 years ago

Dear Mr Stanwell, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. All of our engineers have a minimum of five years experience to ensure that they can carry out repair work to the highest of standards and so it is encouraging that you were satisfied with our service with our plumber being very positive with a can-do approach. Please do feel free to contact Rightio in the future for any of your repair work needs, Best Regards, Fergal

Posted 6 years ago

“Good job done. Engineer arrived in time. Helpful and courteous.”

Helpful Report

Posted 6 years ago

Dear Mr Dhaliwal, thank you for using Rightio for your repair work needs as well as for leaving our company a review as this helps us to monitor our service and improve for the future. At Rightio we understand the importance of our response time to our customers call and so it is great to hear that you were satisfied with our response and the quality of the work completed as a result. Please do feel free to contact Rightio in the future for any of your repair work needs as we will be more than happy to assist you, Best Regards, Fergal

Posted 6 years ago

“Very clear costing, you did not charge for time needed to get parts. Kevin was great - shower working again now.”

Helpful Report

Posted 6 years ago

Dear Mrs Bolton, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. At Rightio we understand the importance of our response time to our customers call and so it is great to hear that you were satisfied with our response and the quality of the work completed as a result with the costing being very clear for the shower repair. Please do feel free to contact Rightio in the future for any of your repair work needs as we will be more than happy to assist you, Best Regards, Fergal

Posted 6 years ago

“The plumber who attended (Kevin) was excellent. Very professional and clearly knew what to do. Would definitely recommend.”

Helpful Report

Posted 6 years ago

Dear Mr Weekes, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. All of our engineers have a minimum of five years experience to ensure that they can carry out repair work to the highest of standards and so it is encouraging that you were satisfied with the service provided by Kevin who you found to be very professional. We really appreciate any recommendations and would be more than happy to assist you in the future for any of your repair work needs. Best Regards, Fergal

Posted 6 years ago

“Great service. Fast, clear on cost and plumber arrived on time and was friendly and polite. I only leave reviews if a service is either very bad or very good, this is definitely the latter.”

Helpful Report

Posted 6 years ago

Dear Mr Whitehead, thank you for using Rightio for your repair work needs as well as for leaving a review of our company online as this helps us to monitor and improve our service for the future. At Rightio all of our engineers have a minimum of five years experience to ensure that they have the required on-the-job experience to complete repair work to the highest of standards and so it is very pleasing to receive your feedback that you found our service to be great, fast and clear on costs with our plumber being friendly and polite. Please do consider using Rightio in the future for any of your repair work needs as we will be more than happy to assist you in the future. Best Regards, Fergal

Posted 6 years ago

“Plumber Very quickly arrived in less than half an hour after making this call. Polite and tidy Plumber. Also work guaranteed for 12 months providing it is the same problem. Would recommend.”

Helpful Report

Posted 6 years ago

Dear Mrs Guy, thank you for using Rightio for your repair work needs as well as for leaving a review of our company online as this helps us to monitor the service that we provide as well as to improve for the future. At Rightio we are very aware of the importance of attending to our customers call as soon as possible and so we are encouraged that our plumber was able to attend in less than half an hour of your call in a polite and tidy manner with all works being covered by our 12 month guarantee. Please do consider using Rightio in the future for any of your repair work needs as we will be more than happy to assist you in the future, Best Regards, Fergal

Posted 6 years ago

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone

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