Rightio Reviews

4.8 Rating 2,870 Reviews

94 %

of reviewers recommend Rightio

Company Reviews

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4.8

Based on 2,870 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone

About Rightio:

Home Repairs and Services

Our friendly and professional plumbers, Gas Safe engineers, electricians, locksmiths and drainage experts are in your local area now. Call us today!

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Phone:

0808 208 1009

Anonymous

Anonymous // 01/01/2019

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“The bath hot tap had been leaking badly and the waste pipe was leaking before the Rightio plumber arrived. When he left all had been corrected and the job was left neat and tidy.”

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Posted 7 years ago

Thank you so much for taking the time to leave us a review. We're so pleased to hear that our engineer was able to correct your bath hot tap that had been leaking badly. We're also glad to hear that our engineer left the job neat and tidy. For added peace of mind, you might like to know that we offer a 12 months guarantee on all of our parts and labour! Thank you once again for taking the time to leave us a review. Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“"I had an extremely pleasant and efficient man to do the job. He came on time and was clearly fully qualified to do what was required for a very good end result.\""”

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Posted 7 years ago

Dear Mrs Bailey, Thank you so much for taking the time to leave us a review. We're so pleased to hear that our engineer was extremely pleasant and efficient with the job. Also that he came on time and was clearly fully qualified to do what was required for a very good end result. Here at Rightio we aim for a pleasant and efficient service on every occasion so we're glad you found this to be the case! Thank you once again for taking the time to leave us a review. Please do not hesitate to contact us if we can be of assistance in the future. Kind Regards, Hannah

Posted 7 years ago

“Efficient service.”

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Posted 7 years ago

Thank you for taking the time to leave us a review. We're so pleased to hear that you found our service to be efficient. An efficient service is something we aim for with each of our customers so we're glad you found this to be the case! Kind Regards, Hannah

Posted 7 years ago

“He knew his job and gave various options. I was happy he was very competent and helpful. Job well done.”

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Posted 7 years ago

Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our engineer to know his job well and gave you various options. We're also glad to hear that you were happy and that he was very competent, helpful and the job was well done. Here at Rightio we always try to deliver a competent, helpful and good service so we're glad you found this to be the case. Thank you once again for taking the time to leave us a review. Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“Customer service from start to finish was excellent, certainly would recommend this company polite and very professional”

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Posted 7 years ago

Dear Mr Anderson, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our customer service to be excellent from start to finish and us to be polite and professional. Also that you would certainly recommend us to others! Knowing that a customer would recommend us to others is great for us to hear as it means we have definitely done our job right!. Thank you once again for taking the time to leave us a review. Please do not hesitate to contact us again if we can be of assistance in the future. Kind Regards, Hannah

Posted 7 years ago

“Mohammed was extremely helpful and very professional when fitting smoke alarms in my property, He was also friendly and chilled when I inadvertently locked him out of the house. I would recommend this electrician.”

Helpful Report

Posted 7 years ago

Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found Mohammed to be extremely helpful and very professional when fitting smoke alarms in your property. We're also glad to hear that he was friendly and chilled when you accidentally locked him out of your house! We always hear great feedback from customers about Mohammed's service so we are glad to hear that you also found this to be the case! Thank you once again for taking the time to leave us a review. We hope that you will recommend us to others and do not hesitate to contact us again in the future. Kind Regards, Hannah

Posted 7 years ago

“Engineer called in sick, no replacement sent and they didn't even bother to phone us to let us know. We had to phone them! Absolutely useless do not use!!!!”

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Posted 7 years ago

“Complete waste of time. Waited in all day for a plumber who never arrived. Called the head office twice and was told each time that he had just finished his last job and was on his way. Avoid!!”

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Posted 7 years ago

“Three cancelled appointments, no call back to say the third appointment would be moved or not happen at all. Customer service couldnt care less. Very unprofessional company. Had to cancel completely. Wouldnt use again.”

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Posted 7 years ago

“He listened to my issue, was knowledgeable and gave me many options which really helped. Job well done in the end.”

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Posted 7 years ago

Dear Mrs Uduanochie, Thank you so much for taking the time to share your experience. We're so pleased to hear that you found our engineer to be a great listener, to be knowledgeable, gave you many options and was really helpful. All of our engineers are helpful and friendly, well qualified, highly experienced and also fully insured. Many are also affiliated with professional bodies for their respective trades so you know you are in the best possible hands. Thank you once again for taking the time to share your experience. Please do not hesitate to contact us again if we can be of assistance in the future. Kind Regards, Hannah

Posted 7 years ago

“Great bloke who was really helpful. Should be happy to have such a decent hard working man.”

Helpful Report

Posted 7 years ago

Dear Mr Young, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our engineer to be great and to be really helpful. All of our engineers are helpful and friendly, well qualified, highly experienced and also fully insured. Many are also affiliated with professional bodies for their respective trades so you know you are in the best possible hands. We will be sure to pass on your kind words to our engineer and if we can be of assistance in the future then please do not hesitate to contact us again in the future. Kind Regards, Hannah

Posted 7 years ago

“Your engineer was very good, and did the job efficiently. Thank you very much.”

Helpful Report

Posted 7 years ago

Dear Mrs Powell, Thank you so much for taking the time to share your experience. We're so pleased to hear that you found our engineer to be very good and did the job efficiently. All of our engineers are helpful and friendly, well qualified, highly experienced and also fully insured. Many are also affiliated with professional bodies for their respective trades so you know you are in the best possible hands. Thank you once again for taking the time to share your experience. Please do not hesitate to contact us again if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“Mohammed was really helpful and fixed all my issues and gave good advice on extractor fans. Would defiantly use again!”

Helpful Report

Posted 7 years ago

Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found Mohammed to be really helpful, fixed all your issues and gave good advice on extractor fans. We're so pleased to hear that you would definitely use our services again. It is great for us to hear from customers who would use our services again as it means we have definitely done things right! Thank you once again for taking the time to leave us a review. Please do no hesitate to contact us again if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“Mohamed came out to repair my outside light. He arrived on time, was friendly, professional and repaired my external light as required. Highly recommended electrician and service. Kurt”

Helpful Report

Posted 7 years ago

Dear Mr Saunders, Thank you so much for taking the time to leave us a review. We're so pleased to hear that Mohamed was able to come out to you to repair your outisde light. We're glad to hear that he arrived on time, was friendly, professional and repaired the light as reqired. We would also highly recommend Mohammed as an electrician. He is a real credit to our company and we always hear great feedback from our customers about him. Thank you once again for taking the time to leave us a review. Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“Sat in all afternoon and no one turned up....had no contact from them hopefully they have not charged me as you need to give them your card details before booking....not great mr angry”

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Posted 7 years ago

“Booked engineer to come between 2 - 4 today but he didn't turn up. Phoned customer services to be cheerily told he wasn't coming today but would come tomorrow instead. They made no attempt to contact me to warn me of this. If I hadn't called I could still be waiting now. Maybe I just had a one-off bad experience but I can't recommend this company and certainly won't use them again.”

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Posted 7 years ago

“From call to the man arriving was very good, within 2 hrs. Cannot fault the boiler engineer personally, he was polite, professional and explained everything as he was doing it but the fuse he went and purchased blew again, so had no idea what the problem was, so I am £120 lighter yet still have no heating and hot water. I am a single, disabled mum of 2 and now facing my 3rd day with no heat. NOT HAPPY !!!”

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Posted 7 years ago

“I want to thank you for the fantastic job done today by your engineer, Craig. I don't think the plumbing was particularly difficult but his knowledge, advice and guidance were extremely reassuring at a very stressful time. Best regards, Thea”

Helpful Report

Posted 7 years ago

Dear Thea, Thank you so much for taking the time to share your experience. We're so pleased to hear that Rightio did a fantastic job for you! We're happy to hear that our engineer Craig had great knowledge, advice and guidance and he was extremely reassuring when it was a stressful time for you. Here at Rightio we understand the importance of a fantastic job and we aim for this with each of our customers, so we're glad you found this to be the case! Thank you once again for taking the time to share your experience. Please do not hesitate to contact us again if we can be of assistance. Kind Regards, Hannah

Posted 7 years ago

“Called them on 30 October promised to visit on 31 October, no show, then 1 November, no show then 2 November (sorry didn't realise we'd booked you that day) Friday 3 November again no show. Now today with sincere promise of attending another no show. What an abysmal company. Guess what - although we should be first on their list tomorrow we have to wait till the afternoon - logistics. Can you believe them!!!”

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Posted 7 years ago

“Charged £112 for wrong diagnosis/15 min/, when asked to fix the problem wanted extra full charge. If you dare to complain nobody answers the phone or responds to emails. Smashing company!!!”

Helpful Report

Posted 7 years ago

Rightio is rated 4.8 based on 2,870 reviews