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Rightio Reviews

4.8 Rating 2,870 Reviews
94 %
of reviewers recommend Rightio
4.8
Based on 2,870 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
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Telephone
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About Rightio:

Home Repairs and Services

Our friendly and professional plumbers, Gas Safe engineers, electricians, locksmiths and drainage experts are in your local area now. Call us today!

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Phone:

0808 208 1009

Anonymous
Anonymous  // 01/01/2019
pleased with the workmanship and the electricians explanation of what was wrong - arrived promptly
Helpful Report
Posted 6 years ago
Dear Mrs Macrae, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. All of our engineers have a minimum of five years experience to ensure that they can carry out repair work to the highest of standards and so it is encouraging that you were satisfied with our services. Please do feel free to contact Rightio in the future for any of your repair work needs, Best Regards, Fergal
Posted 6 years ago
On the initial appointment Michael explained very clearly what the problem was. On hearing that we were only in the area (visiting our son) for a couple of days, he quickly checked that the parts were available and arranged for the work to be done the following day while we were still around. He arrived at the time expected and worked very cleanly and efficiently all the time explaining to us the work involved so that we understood what was going on. When he'd finished, he cleared up so that there was no tidying up for us to do. A really nice chap who obviously knew exactly what he was doing which gave us complete confidence in him.
Helpful Report
Posted 6 years ago
Dear Mr Smith, thank you for using Rightio for your repair work needs as well as for leaving a review of our company online as this helps us to monitor and improve our service for the future. We are very pleased that our engineer, Michael, was able to explain very clearly what the problem was whilst acting promptly to order the part required whilst scheduling the work to be completed the day after the parts arrived. Moreover, it is very encouraging that you had full confidence in Michael who also cleared up after completing your work. Please do consider using Rightio in the future for any of your repair work needs as we will be more than happy to assist you in the future. Best Regards, Fergal
Posted 6 years ago
Chris, the engineer who attended was punctual, very knowledgeable about the problems I needed dealt with and very efficient. He was also friendly.
Helpful Report
Posted 6 years ago
Dear Mrs Frew, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. All of our engineers have a minimum of five years experience to ensure that they can carry out repair work to the highest of standards and so it is encouraging that you were satisfied with our engineer, Chris, who you found to be punctual, very knowledgeable and efficient. Please do feel free to contact Rightio in the future for any of your repair work needs, Best Regards, Fergal
Posted 6 years ago
Fast response to my initial call (the lady I spoke to was REALLY helpful). Being kept informed, initially with broad time frame for arrival and then of imminent arrival is very reassuring. Friendly, knowledgeable chap (Mark) turned up, offered solutions to my problem so I could make an informed choice and then did the job quickly and efficiently (those two words are different). He left me confident that signing up to your plumbing Care Plan was the right thing to do (chatting whilst working to make sure I fully understood what the plan did and didn't cover). Once I've replaced my central heating boiler later in the year, I'll sign up to one of your heating plans too.
Helpful Report
Posted 6 years ago
Dear Mr Kingdon, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor and improve for the future. We have worked extensively to ensure that our process from booking in work through to its completion is as efficient as possible so it is very pleasing to hear that you were satisfied with our service with the call handler being really helpful and the engineer, Mark, completing a quick and efficient job. Please feel free to contact Rightio in the future for any of your repair work needs, Best Regards, Fergal
Posted 6 years ago
Dear Mr Kingdon, thank you for choosing Rightio to carry out your repair work whilst also leaving a review of our company online as this helps us to monitor the service that we provide as well as to improve for the future. We are very pleased to receive your feedback that you found our response to your call fast and really helpful whilst being able to continuously inform you throughout your journey towards getting the repair work completed! Moreover, it is encouraging to receive your feedback that you found our engineer, Mark, to be friendly and knowledgeable as well as for offering you solutions in order to allow you to make an informed choice regarding the repair work. We would love to have you signed up to one of our heating plans as this can offer you 24/7 priority service at a manageable monthly rate. Best Regards, Fergal
Posted 6 years ago
The two men that came to fix the problem were friendly, professional and polite. Job done nice and quick. No mess left behind.
Helpful Report
Posted 6 years ago
Dear Mrs Irons, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. All of our engineers have a minimum of five years experience to ensure that they can carry out repair work to the highest of standards and so it is encouraging that you were satisfied with our services. Please do feel free to contact Rightio in the future for any of your repair work needs, Best Regards, Fergal
Posted 6 years ago
Very happy with the work done. Very helpful and friendly plumber called Ian. I would definitely recommend this company.
Helpful Report
Posted 6 years ago
Dear Mrs Allen, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. All of our engineers have a minimum of five years experience to ensure that they can carry out repair work to the highest of standards and so it is encouraging that you were satisfied with our plumber, Ian, who you found to be helpful and friendly. Please do feel free to contact Rightio in the future for any of your repair work needs, Best Regards, Fergal
Posted 6 years ago
Came quickly, within the time allocated and cleared the drain quickly and efficiently. No fuss just excellent service
Helpful Report
Posted 6 years ago
Dear Mrs Niven, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. At Rightio we understand the importance of our response time to our customers call and so it is great to hear that you were satisfied with our quick and efficient response and the quality of the work completed as a result. Please do feel free to contact Rightio in the future for any of your repair work needs as we will be more than happy to assist you, Best Regards, Fergal
Posted 6 years ago
Dear Mrs Niven, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. At Rightio we understand the importance of our response time to our customers call and so it is great to hear that you were satisfied with our response and the quality of the work completed as a result with our engineer attending on time and clearing the drain quickly and efficiently. Please do feel free to contact Rightio in the future for any of your repair work needs as we will be more than happy to assist you, Best Regards, Fergal
Posted 6 years ago
The plumber came round on the appointment time, he located the problem and mended the leak efficiently, I was told the hourly rate plus the cost of new parts beforehand so I knew how much the final charge would be. I was given a proper receipt for the work done which is covered by a 12 month warranty. I am very happy.
Helpful Report
Posted 6 years ago
Dear Mr Shaw, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor and improve for the future. We have worked extensively to ensure that our process from booking in work through to its completion is as efficient as possible so it is very pleasing to hear that you were satisfied with the work in which we provided. Please feel free to contact Rightio in the future for any of your repair work needs, Best Regards, Fergal
Posted 6 years ago
Dear Mr Shaw, thank you for using Rightio for your repair work needs as well as for leaving a review of our company online as this helps us to monitor the service we provide whilst improving for the future. At Rightio, all of our engineers have a minimum of five years experience to ensure that they acquire the relevant on-the-job experience to complete repair work to the highest of standards and so it is great to receive your feedback that our plumber was able to attend on time to diagnose and repair the leak efficiently. Please do consider using Rightio for any of your repair work needs as we will be more than happy to assist you. Best Regards, Fergal
Posted 6 years ago
very please with the speed of the service. very efficient staff. I would highly recommend this excellent company. From phone to completion 1hr 30mins.
Helpful Report
Posted 6 years ago
Dear Valued Customer, thank you for choosing Rightio for your repair work needs as well as for leaving a review of our company online as this helps us to monitor and improve the work that we provide. We always attempt to attend to our customers call as quick as possible and so it is very pleasing to hear that we were able to repair your issue within 1hr 30 minutes of your call! We really appreciate any recommendations for our company and are only a phonecall away for any repair work that you may require in the future. Best Regards, Fergal
Posted 6 years ago
Very pleased with the speed of the service and the price. Good service. Many thanks.
Helpful Report
Posted 6 years ago
Dear Mr Turner, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. At Rightio we understand the importance of our response time to our customers call and so it is great to hear that you were satisfied with our response and the quality of the work completed as a result. Please do feel free to contact Rightio in the future for any of your repair work needs as we will be more than happy to assist you, Best Regards, Fergal
Posted 6 years ago
The job was done on time and the engineer Ian was very efficient, helpful and friendly.
Helpful Report
Posted 6 years ago
Dear Mr Forster, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. All of our engineers have a minimum of five years experience to ensure that they can carry out repair work to the highest of standards and so it is encouraging that you were satisfied with our services. Please do feel free to contact Rightio in the future for any of your repair work needs, Best Regards, Fergal
Posted 6 years ago
Great service and very friendly staff. The technician explained exactly what the problem was and how it could be solved. Many thanks!
Helpful Report
Posted 6 years ago
Dear Mrs Croasdale, thank you for using Rightio for your repair work needs as well as for leaving a review of our company online as this helps us to monitor and improve for the future. At Rightio, all engineers have a minimum of five years experience to gain the relevant on-the-job experience to complete repair work to the highest of standards and so it is great that our engineer was able to explain their repairs during their work whilst maintaining a friendly attitude. Please do consider using Rightio in the future for any of your repair work needs as we will be more than happy to assist you! Best Regards, Fergal
Posted 6 years ago
Fantastic service, out the same morning! Engineer Matthew is polite, friendly and fixed the issue and left it clean & tidy. I would highly recommend.
Helpful Report
Posted 6 years ago
Dear Miss Wells, thank you for choosing Rightio for your repair work needs as well as for leaving a review of our company online as this helps us to monitor and improve for the future. We always aim to attend our customers call out as soon as possible and so it is great that our engineer, Matthew, was polite, friendly whilst being able to fix the issue in a clean and tidy manner. We really appreciate any recommendations and please do feel free to call Rightio in the future for any of your repair work needs. Best Regards, Fergal
Posted 6 years ago
Not only did your tradesman know his business, he was also very polite, and most pleasant and friendly. Thank you so much.
Helpful Report
Posted 6 years ago
Dear Mr Knight, thank you for choosing Rightio for your repair work needs as well as for leaving a review of the service that we provided as this helps us to monitor our services as well as to use your feedback to improve for the future. At Rightio, all of our engineers have a minimum of five years experience to ensure that they acquire the required on-the-job experience in order to complete repair work to the highest of standards and so it is great that you found our tradesman to be knowledgeable as well as polite and friendly. Please do feel free to contact Rightio in the future for any of your repair work needs, Best Regards, Fergal
Posted 6 years ago
Engineer today was brilliant. Got to the route of the problem quickly and without fuss. Would highly recommend
Helpful Report
Posted 6 years ago
Dear Mrs Bostock, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. All of our engineers have a minimum of five years experience to ensure that they can carry out repair work to the highest of standards and so it is encouraging that you were satisfied with our brilliant engineer. We really appreciate any recommendations for our company and we are only one call away so please feel free to contact Rightio for any repair work that you may require. Best Regards, Fergal
Posted 6 years ago
I was very pleased that the plumber was able to come quickly and at a convenient time. He was a very efficient and pleasant young man and finished the work with minimum fuss.
Helpful Report
Posted 6 years ago
Dear Mrs Meason, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. At Rightio we understand the importance of our response time to our customers call and so it is great to hear that you were satisfied with our response and the quality of the work completed as a result. Please do feel free to contact Rightio in the future for any of your repair work needs as we will be more than happy to assist you, Best Regards, Fergal
Posted 6 years ago
Excellent service. Very nice plumber who did a great job.
Helpful Report
Posted 6 years ago
Dear Mr Pearce, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. All of our engineers have a minimum of five years experience to ensure that they can carry out repair work to the highest of standards and so it is encouraging that you were satisfied with our services. Please do feel free to contact Rightio in the future for any of your repair work needs, Best Regards, Fergal
Posted 6 years ago
Terry did a great job and my boiler is now working but he also didn’t leave us with a false sense of security saying he couldn’t find a particular fault so was hoping he didn’t have to see us again in a really good way....but the boiler might break down again!
Helpful Report
Posted 6 years ago
Dear Mrs Hargreaves, thank you for using Rightio for your repair work needs as well as for leaving a review of our company online as this can help us to monitor our service and improve for the future. Each engineer that we employ at Rightio has a minimum of five years experience to ensure that they have acquired the relevant on-the-job experience in order to complete repair work to a high standard and so it is very pleasing that Terry was able to fix your boiler and lets hope there are no issues in the future but if there are, we are just a call away! Best Regards, Fergal
Posted 6 years ago
Thanks for rapid response and service.
Helpful Report
Posted 6 years ago
Dear Mrs Leroux, thank you for using our services at Rightio and for leaving a review of our company online as this helps us to monitor our work and improve for the future. At Rightio we understand the importance of our response time to our customers call and so it is great to hear that you were satisfied with our response and the quality of the work completed as a result. Please do feel free to contact Rightio in the future for any of your repair work needs as we will be more than happy to assist you, Best Regards, Fergal
Posted 6 years ago
Great service. Plumber arrived within about 30 mins of my call and sorted the problem straight away.
Helpful Report
Posted 6 years ago
Dear Mr Priest, thank you for using Rightio for your repair work needs as well as for leaving a review of our company online as this helps us to monitor and improve for the future. At Rightio, we always aim to attend to our customers call as soon as possible to deal with their issues efficiently and so it is very pleasing that our plumber was able to arrive within about 30 minutes of your call whilst sorting the problem straight away! Please do consider using Rightio in the future for any of your repair work needs as we will be more than happy to assist you. Best Regards, Fergal
Posted 6 years ago
Rightio is rated 4.8 based on 2,870 reviews