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Rightio Reviews

4.8 Rating 2,870 Reviews
94 %
of reviewers recommend Rightio
4.8
Based on 2,870 reviews
Shipping & Delivery
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Own Driver
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About Rightio:

Home Repairs and Services

Our friendly and professional plumbers, Gas Safe engineers, electricians, locksmiths and drainage experts are in your local area now. Call us today!

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Phone:

0808 208 1009

Anonymous
Anonymous  // 01/01/2019
Tremendous
Helpful Report
Posted 7 years ago
Dear Mr Nielsen, Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our service to be tremendous! Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah
Posted 7 years ago
We haven't had the service we were expecting and communication has been very poor. Waiting 3 days for a repair to a leaking boiler & no time given when this might happen. They only seemed interested in selling a service package. Wouldn't recommend or try again.
Helpful Report
Posted 7 years ago
My Boiler broke so had no heating.Was told would get phone call within the hour.Although the price was very expensive, I was pleased I was getting it sorted that day..4 hours later and after me ringing back several times & getting told I was getting call shortly & he was only 5 mins away from me I was eventually told no one was ringing me that day, it would now be next day. Why lie. Why not just tell truth in beginning.. I told them to cancel it. I had also taken a Care plan out which I have since cancelled. I am very upset I spent a afternoon getting nowhere but I have now sorted it at a considerable lower price!!
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Posted 7 years ago
Mohammed arrived on time explained every thing done a good job very happy with service.
Helpful Report
Posted 7 years ago
Thank you so much for taking the time to share your experience. We're so pleased to hear that Mohammed arrived on time, explained everything that was done and did a good job. We're so glad to hear that you were happy with the service, please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah
Posted 7 years ago
Called on Saturday, plumber available on Monday morning, they phoned Monday 10 minutes before the latest time they should have arrived to say they couldn't now get here until Wednesday.....dripping water in house for days now, very disappointed widow with young child!
Helpful Report
Posted 7 years ago
fast and good job
Helpful Report
Posted 7 years ago
Thank you so much for taking the time to leave us a review. We're so pleased to hear that you found our service to be fast and good! Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah
Posted 7 years ago
Mohammed provided great service and fixed my lighting issue with ease. A note to the company, the address I provided you with was not the same address given to the electrician. Hopefully you improve on this to avoid any further complications. Other than that, all was good.
Helpful Report
Posted 7 years ago
Thank you so much for taking the time to leave us a review. We're so pleased to hear that our engineer Mohammed provided great service and fixed your lighting issue with ease. We apologise for this mis-hap and we will take your advice on board to make sure this does not happen again. Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah
Posted 7 years ago
the engineer was on time and completed the service with no mess.
Helpful Report
Posted 7 years ago
Dear Mrs Bilton, Thank you so much for taking the time to leave us a review. We're so pleased to hear that our engineer arrived on time and completed the service with no mess. We always aim to provide a efficient and clean service, so we're glad you found this to be the case. Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah
Posted 7 years ago
I found the service from Rightio to be excellent. From my first contact with the young lady on the 'phone to the efficient and friendly engineers who came promptly and solved the problem quickly, Rightio were first class.
Helpful Report
Posted 7 years ago
Dear Mr Giblin, Thank you so much for taking the time to share your experience. We're so pleased to hear that you found the service from Rightio to be excellent and first class from your initial call through to our efficient and friendly engineers who came promptly and solved the problem quickly. Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah
Posted 7 years ago
Called on Wednesday to arrange a plumber because we think we have a leak in the system. Was happy that the reviews suggested we may get someone out that night but our next preferred day was Saturday. Plumber arranged for Sat between 12-5pm but the 2:30pm we had a call saying the plumber wouldn’t manage until Monday. Bit of a waste of my husbands Saturday & was also a little sceptical about the pricing but was willing to pay for a quick fix. Now that it’s not so “quick” have decided to try find a local plumber instead. Also still wondering how much my phone call to them cost because they had me on hold for over 10 minutes initially to tell me the plumber cancelled & then to put me through to the cancellations department!
Helpful Report
Posted 7 years ago
Charged my elderly parents £360 to fix a lock on the their front door left them without a lock overnight and then re-installed the same lock which failed again and the firm then put the phone down when they tried to get them back. Do not use this firm for locksmith services.
Helpful Report
Posted 7 years ago
80 year old Aunty had one of their service engineers call today and basically charge her £150 to do nothing but tell her she may need a new boiler he was in her property less than 20 mind total rip off
Helpful Report
Posted 7 years ago
The locksmith was prompt, polite and did a good job.
Helpful Report
Posted 7 years ago
Dear Miss Buttle, Thank you so much for taking the time to share your experience. We're so pleased to hear that you found our locksmith to be prompt, polite and did a great job. Please do not hesitate o contact us in the future if we can be of assistance. Kind Regards, Hannah
Posted 7 years ago
You We're Booked to Come-Did'nt Turn up !. Booked Again for Another Assessment of Central Heating Quote....Did'nt Turn up Again....No Call to say They'll be a Delay or Not Coming. Waited in on Both Occaisions. Not Very Professional...No Excuse. Noted on Your Reviews you Have a Habit of Upsetting Previous Customers for Not Turning up. Very Annoyed. Obviously you Have No Consideration of Other Peoples Time.
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Posted 7 years ago
Fantastic job Andrew highly recommended good price
Helpful Report
Posted 7 years ago
Dear Mr Hall, Thank you so much for taking the time to share your experience. We're so pleased to hear that you found our job to be fantastic, our prices to be good and that you would highly recommend us. It is always great for us to hear that you would recommend us to others as we know we have definitely done our job right. Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah
Posted 7 years ago
Mohammad arrived promptly and explained exactly what he was doing. Great job.
Helpful Report
Posted 7 years ago
Dear Martin, thank you for leaving a review of our business as this really helps us to monitor and improve our services in the future. All of our engineers have a minimum of 5 years experience so that they are able to complete jobs to a high standard and it is therefore great to hear that our engineer, Mohammed, was able to arrive promptly whilst explaining exactly what he was doing for the repair work. Please do consider using Rightio in the future for any of your repair work needs. Best Regards, Fergal.
Posted 6 years ago
hassle free
Helpful Report
Posted 7 years ago
Dear Mrs Bennett, We're so glad to hear that you found our service to be hassle free! Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah
Posted 7 years ago
Mohammed very efficient and professional. The company does need to inform customers when there are delays to jobs.
Helpful Report
Posted 7 years ago
Dear Valued Customer, thank you for taking the time to leave a review of our business as this helps to monitor and improve our services in the future. Firstly i would like to apologize for any breakdowns in communication that may have occurred however we do aim to contact all customers in any occasion where there may be a delay to a job. All of our engineers have a minimum of 5 years experience and it is great to hear that you found our engineer, Mohammed, to be very efficient and professional during the process of the work. Please d consider using Rightio for any repair work that you may require. Best Regards, Fergal.
Posted 6 years ago
Mohammed was extremely helpful, WILL DEFINITELY USE HIM again
Helpful Report
Posted 7 years ago
We're so glad to hear that Mohammed was extremely helpful and you would definitely use him again! Please do not hesitate to contact us again in the future. Kind Regards, Hannah
Posted 7 years ago
made a good professional job fixing my plumbed in shower, shame about not coming on the arranged day but the following day but comms were good
Helpful Report
Posted 7 years ago
Dear Mr Elsworth, We're so pleased to hear that you found our service to be good and professional with the fixing of your plumbed in shower. We do apologise for no being able to come out on the arranged day but we are happy to hear that we could come out the following day and our communication was good. Please do not hesitate to contact us again in the future if we can be of assistance in the future. Kind Regards, Hannah
Posted 7 years ago
Rightio is rated 4.8 based on 2,870 reviews