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Rightio Reviews

4.8 Rating 2,870 Reviews
94 %
of reviewers recommend Rightio
4.8
Based on 2,870 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone
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About Rightio:

Home Repairs and Services

Our friendly and professional plumbers, Gas Safe engineers, electricians, locksmiths and drainage experts are in your local area now. Call us today!

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Phone:

0808 208 1009

Anonymous
Anonymous  // 01/01/2019
Excellent service came out the day after and I rang to enquire on a Sunday morning 😀👍🏻
Helpful Report
Posted 6 years ago
Dear Mrs Temple, Thank you for taking time out of your day to leave a review of our business as this is helpful as it allows us to moderate and improve our service in the future. We are very pleased that you consider our service to be excellent and that we were able to service your boiler the day after calling on a Sunday morning as our contact center is open 7 days-a-week for cases just like this! Please consider contacting us for any other repair work that you may require in the future. Best Wishes, Fergal
Posted 6 years ago
Great service from Mohammed in sorting out the electrical problems and efficiently repairing them. Will definitely use them again.
Helpful Report
Posted 6 years ago
Dear Mr Hart, Thank you for taking time out of your day to leave a review of our company which really helps us to moderate and improve our service in the future. We are pleased that you consider Mohammed's service to be great and that the electrical problems were repaired efficiently. Also, we really appreciate that you will use our company again and suggest that you take a look at our website for our Care Plans which are a cost effective way to be covered for repair work in the future. Best Regards, Fergal
Posted 6 years ago
your man did a brill job in a short time just great
Helpful Report
Posted 6 years ago
Dear Mr Fretwell, Thank you for taking time out of your day to leave a review of our company as this helps us to moderate and improve our service in the future. We are very pleased our engineer done a brilliant job for you in a sort amount of time as we always aim to complete work as efficiently as possible and to a high standard; we will be sure to pass your kind words onto our engineer! Please do not hesitate to consider contacting Rightio for any further repair work in the future. Best Regards, Fergal
Posted 6 years ago
Very efficient, professional plumber. Would not hesitate to use again and recommend to everyone. Many thanks.
Helpful Report
Posted 6 years ago
Dear Mrs Clements, Thank you for taking time out of your day to leave a review of our company as this helps us to moderate and improve our service in the future. We are very pleased that you consider our plumber to be very efficient and professional as we ensure all of our engineers have a minimum of 5 years experience in order to provide customers with an informed and professional service. Also, we very much appreciate that you will not hesitate to use us again and that you will recommend our company to everyone as the more people who use us, the more jobs that are completed the Rightio way! Best Wishes Fergal Best Regards, Fergal
Posted 6 years ago
Very prompt and helpful
Helpful Report
Posted 6 years ago
Dear Mrs Escott, Thank you for taking time out of your day to leave a review of our company as this helps us to moderate and improve our service in the future. We are extremely pleased that you consider our service to be very prompt and that our staff were very helpful to you in the process of your job. Please do not hesitate to consider contacting Rightio for any further repair work in the future. Best Regards, Fergal
Posted 6 years ago
Excellent rapid response from Rightio. Problem solved in less than 2 hours
Helpful Report
Posted 6 years ago
Dear Mr Harte, Thank you for taking time out of your day to leave a review of our company as this helps us to moderate and improve our service in the future. We are very pleased that you consider our service to be an excellent rapid response and that we were able to solve the issue in less than 2 hours. Please do not hesitate to consider contacting Rightio for any further repair work in the future. Best Regards, Fergal
Posted 6 years ago
The service was excellent and the engineer was very professional at his job thanks R. Thomson
Helpful Report
Posted 6 years ago
Dear Mr Thomson Thank you for taking time out of your day to leave a review of our company as this helps us to moderate and improve our service in the future. We are very pleased that you consider our service to be excellent and that the engineer was professional during the job for you as all of our engineers have over 5 years experience in order to provide the best service possible. Please do not hesitate to consider contacting Rightio for any further repair work in the future. Best Regards, Fergal
Posted 6 years ago
So happy with the efficiency, availability of someone to all to and the availability of your plumber. Thanks again for the quick turnaround!
Helpful Report
Posted 6 years ago
Dear Miss Melki, Thank you for taking time out of your day to leave a review of our company as this helps us to moderate and improve our service in the future. We are very pleased that you are happy with the efficiency and that we had an engineer available to complete your job in a timely manner. Please do not hesitate to consider contacting Rightio for any further repair work in the future. Best Regards, Fergal
Posted 6 years ago
fast service, job well done
Helpful Report
Posted 6 years ago
Dear Mr Moseley, Thank you for taking time out of your day to leave a review of our company as this helps us to moderate and improve our service in the future. We are very pleased that our service was fast and that the completion of the job was done well. Please do not hesitate to consider contacting Rightio for any further repair work in the future. Best Regards, Fergal
Posted 6 years ago
Good service. Locksmith was highly competent.
Helpful Report
Posted 6 years ago
Dear Mr Reynolds, Thank you for taking time out of your day to leave a review of our company as this helps us to moderate and improve our service in the future. We are very pleased that you consider our Locksmith to be highly competent and that our service was good. Please do not hesitate to consider contacting Rightio for any further repair work in the future. Best Regards, Fergal
Posted 6 years ago
was told engineer would be here for 1.00, after 3 phone call from us saying he hadnt arrived , the last call being at 3.00, was told he would be 20 mins, 40 mins later, the engineer arrived. No apology, and was told he had only got the call 40 mins before. Therefore i dont believe a slot had been booked for 1.00 Very disappointed and wouldnt recommend.
Helpful Report
Posted 6 years ago
We’re so sorry to hear that you have been disappointed with our service. If you could please email customer@rightio.co.uk and provide a reference number, or the address of the property visited, the Customer Excellence department will carry out an investigation for you.
Posted 6 years ago
Was a painless process from booking electrician...call bookers kept me well informed. Electrician was chatty very friendly & efficient... job took 40mins.... thank you.
Helpful Report
Posted 6 years ago
Dear Mr Elder, Thank you for taking time out of your day to leave our company a review which is helpful to moderate and improve our service for the future. We are extremely pleased that the whole process, from booking the electrician through to the completion of the job was painless and that our staff were able to keep you well informed. Also, we are very happy that our Electrical engineer was chatty, friendly and efficient and that the job was able to be completed within the first hour just like 9 out of 10 of our jobs. Please do not hesitate to contact us in the future for any repair work that you may require. Best Wishes, Fergal Best Regards, Fergal
Posted 6 years ago
The plumber did a good job but he was lacking in tools and spares due to his van being broken into a few nights before.
Helpful Report
Posted 6 years ago
Dear Mr Stevens, Thank you for taking time out of your day to leave a review of our business as this is helpful as it allows us to moderate and improve our service in the future. We are pleased that our plumber was able to complete a good job even though their van had been unfortunately broken into a few nights before which impacted their availability of tools and spares. Please consider contacting us for any other repair work that you may require in the future. Best Regards, Fergal Best Wishes, Fergal
Posted 6 years ago
Thanks for your help getting my elderly neighbors broken tap fixed in under a hour. Your plumber was great 👍
Helpful Report
Posted 6 years ago
Dear Mrs Claughton, Thank you for taking time out of your day to leave a review of our business as this is helpful as it allows us to moderate and improve our service in the future. We are pleased that our engineer was able to fix your elderly neighbors broken tap in under an hour as 9 out of 10 of our jobs are completed within the first hour. Also, we are pleased that you consider our plumber, ian, to be great and we will ensure that we pass your kind words on to him! Please consider contacting us for any other repair work that you may require in the future. Best Wishes, Fergal
Posted 6 years ago
Fast efficient service by a competent engineer
Helpful Report
Posted 6 years ago
Dear Mr Hague, Thank you for taking time out of your day to leave a review of our company as this really helps to moderate and improve our service in the future. We are pleased that you consider our service to be both fast and efficient and that you also consider our engineer to be competent. Please do not hesitate to contact us in the future for any repair work that you may require. Best Regards, Fergal
Posted 6 years ago
Excellent phone communication, well satisfied with work.
Helpful Report
Posted 6 years ago
Dear Mrs Wells, Thank you for taking time out of your day to leave us a review as this helps us to moderate our work and to improve our service in the future! We are pleased that the communication from our contact center operative was excellent and that you were well satisfied with the work that was completed for you. Please do not hesitate to contact us in the future for any other repair work that you may require. Best Regards, Fergal
Posted 6 years ago
Ferguson was very professional and a great asset to your company. Nothing was too much trouble. I would recommend.
Helpful Report
Posted 6 years ago
Dear Mr Sullivan, Thank you for taking your time to leave a review for our company as this helps us to moderate and improve of service as well as to pass on feedback within the business. We're pleased that you consider our engineer to be professional and we agree that he is a great asset to our company! Please do not hesitate to contact us in the future if you require any repair work. Best Regards, Fergal
Posted 6 years ago
Your engineer was good to talk to and did not leave me in the lurch as regards the power. Good service
Helpful Report
Posted 6 years ago
Dear Mr Heaton, Thank you for taking your time to leave a review for our company as this helps us to moderate and improve of service as well as pass on feedback within the business. We're pleased that our engineer, David, kept you updated with the power and that you found him good to talk to. We are also pleased that you found our service to be good and that you have left us a positive review. Please do not hesitate to contact us in the future if you require any repair work. Best Regards, Fergal
Posted 6 years ago
He was prompt and solved the problem
Helpful Report
Posted 6 years ago
Dear Miss Chan, Thank you for taking time out of your day by leaving a review of our company as this helps us to moderate and improve our service! We're very pleased that you consider our service to be prompt and that the problem was solved for you by one of our experienced engineers. Please do not hesitate to contact us for an other repair work that you may require in the future, Best Regards, Fergal
Posted 6 years ago
Very swift and competent service.
Helpful Report
Posted 6 years ago
Dear Mr Wilkes, Thank you very much for taking time to leave a review of our company! We're pleased to hear that you consider our service to be competent as well as very swift as due to the nature of the work we aim to be as swift and competent as possible with every job! Please do not hesitate to consider using Rightio for any other repair work that you may have in the future. Best Regards Fergal
Posted 6 years ago
Rightio is rated 4.8 based on 2,870 reviews