Rightio Reviews

Name: Rightio
Rating: 4.77

4.8 Rating 2,865 Reviews

94 %

of reviewers recommend Rightio

Company Reviews

Metrics

Info

4.8

Based on 2,865 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone

About Rightio:

Home Repairs and Services

Our friendly and professional plumbers, Gas Safe engineers, electricians, locksmiths and drainage experts are in your local area now. Call us today!

Visit Website

Phone:

0808 208 1009

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very apdaptable to changing conditions! Very keen to provide a good service. Recommended.”

Helpful Report

Posted 6 years ago

Thank you so much for taking the time to share your experience. We're so pleased to hear that Rightio were very adaptable to changing conditions and you felt we were keen to provide a good service. We're also pleased to hear that you would recommend us to others! We hope that we will be your first port of call in the future and please do not hesitate to contact us again if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“Engineer appointment allocated for the very next day! Updates on when engineer would arrive sent out. Fast, efficient and skilled engineer and the issue was sorted in no time. Would happily use again.”

Helpful Report

Posted 6 years ago

Dear Mr Flynn, Thank you so much for taking the time to share your experience. We're so pleased to hear that an appointment was allocated for an engineer to attend your property the very next day. We're also glad to hear that you were provided with updates on when our engineer would arrive, our engineer was fast, efficient and skilled and the issue was sorted in time. We hope that you will happily use our services again and if we can be of assistance again in the future then please do not hesitate to contact us. Kind Regards, Hannah

Posted 6 years ago

“Nothing too much for Joe”

Helpful Report

Posted 6 years ago

Dear Mr Cornall, Thank you so much for taking the time to share your experience. We're so pleased to hear that Rightio were able to provide you with a great service and nothing was too much trouble for us! Please do not hesitate to contact us in the future if we can be of assistance in the future. Kind Regards, Hannah

Posted 6 years ago

“Fast call out, fixed problem within an hour.”

Helpful Report

Posted 6 years ago

Thank you so much for taking the time to share your experience. We're so pleased to hear that Rightio provided you with a 5 star service, a fast call out and we fixed the problem within an hour. Here at Rightio we pride ourselves on being able to provide an efficient service so we're glad you found this to be the case. Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“Mick turned up on time, very organised and professional, found the fault and fixed it.”

Helpful Report

Posted 6 years ago

Thank you so much for taking the time to leave us a review. We're so pleased to hear that our engineer Mick turned up on time, was very organised and professional. We're also glad to hear that Mick found the fault and fixed it. Here at Rightio our engineers do their best to provide an excellent service, so we're glad you found this to be the case. Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“I gave a review 3 days ago.”

Helpful Report

Posted 6 years ago

Dear Mr Browning, thank you for leaving a review of our company online as this allows us to pass feedback throughout our organization and to improve our services in the future. We really appreciate that you are happy with the repair work that was completed for you and we would be pleased if you considered using our company in the future. Best Regards, Fergal.

Posted 6 years ago

“We called Thursday night Friday mornning turned up job completed Brilliant work”

Helpful Report

Posted 6 years ago

Dear Mr Mcauley, Thank you so much for taking the time to share your experience. We're so pleased to hear that we were able to provide you with an efficient response and from your initial call on Thursday night we were able to attend on Friday morning. We're also glad to hear that the job was completed and you found our work to be brilliant. Thank you once again for taking the time to share your experience. Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“Engineer turned up on time. Was very pleasant. Was knowledgeable of the boiler he was servicing. Completed the job quickly and with no fuss or bother. Will use Rightio again.”

Helpful Report

Posted 6 years ago

Dear Mr Howells, Thank you so much for taking the time to leave us a review. We're so pleased to hear that our engineer turned up on time and was very pleasant. We're also glad to hear that our engineer was knowledgeable of the boiler he was servicing, completed the job quickly and with no fuss or bother. We hope that you will use our services again in the the future and if we can be of assistance in the future then please do not hesitate to contact us. Kind Regards, Hannah

Posted 6 years ago

“Plumber came fixed leaking toilet started leaking 2 weeks later with water now dripping right across kitchen sealing but can't get anybody to me until at least tomorrow. Not happy so now have a repair to the ceiling to sort out.”

Helpful Report

Posted 6 years ago

“Explained the problem a week ago. They booked an engineer in. He had no clue how to fix the problem and left straight away. Phoned customer services, who apologised but said they had no one to deal with the problem. Why didn't they tell me that in the first place. Have gone to another company who know what they are doing.”

Helpful Report

Posted 6 years ago

“Do not use. Unreliable. A week to perform a simple repair on a boiler, the replacement of a washer and a thermistor. Kids have had to move out it’s so cold.”

Helpful Report

Posted 6 years ago

“Mohammed was great! He came quickly, fixed my problem very easily and quickly. Very happy with the service I received today! Job number 5915178.”

Helpful Report

Posted 6 years ago

Thank you so much for taking the time to share your experience. We're so pleased to hear that Mohammed was great, he arrived quickly and fixed your problem very easily and quickly. We're also happy to hear that you were happy with the service you received. Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“I called for a leak, and the operator asked an amount of bank data which personally I am not comfortable with sharing on the phone. Still, I did set up the appointment, but the engineer showed up 4 hours late, while not answering any of my calls (and by the way, the number I was given to contact him, 03303334538, comes up as associated with other issues as related to timeliness and/or contract problems). In the meanwhile, I did call other companies and I realised that the quote from rightio was quite extortionate, more than twice as much the others, not even including the cost of the materials. I will not use this service again, and I will advise friends and colleagues against using it.”

Helpful Report

Posted 6 years ago

“Mohammed did a fantastic job for me and would be happy to recommend him to anyone else. Job no. 5910940”

Helpful Report

Posted 6 years ago

Thank you so much for taking the time to leave us a review. We're so pleased to hear that our engineer Mohammed did a fantastic job and you would happily recommend him to others! Please do not hesitate to contact us again in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“Paid £200 deposit and didn’t turn up to do the job. Called them and after ten minutes on hold they hung up.”

Helpful Report

Posted 6 years ago

“Have been without heat and hot water in sub zero temperatures since Sunday (5 days )when plumber visited, despite having paid over £400 upfront. Calls not being returned. They are unreliable and indifferent - good at making promises but bad at delivering..”

Helpful Report

Posted 6 years ago

“I made arrangements for someone to do an electrical safety check at my sons flat. I was so impressed with the ease of making the arrangement that I agreed to take out an insurance also. I provided my Home number, mobile number, my sons mobile number and my email address. I came home from work on the day of the appointment to a message on my answering machine from right asking me to call back. I spent 15 minutes on hold the first time, 17 minutes the second time only to be hung up on when my call was answered and 20 mins the third time when I was told that there was no cover for my appointment and it would be arranged for the next day when it was not convenient for me. I told them to cancel the appointment and I will also cancel my insurance . Having this sort of service before it has actually begun is not good and being put on hold for that time when I called did not fill me with hope of good service in the future should my son need a call out in an emergency.”

Helpful Report

Posted 6 years ago

“wish I'd read the other reviews. Booked last week for a call out to my elderly mother's flat this morning re an electrical problem. was phoned at 7am today to confirm arrival between 10-11. So I went to the flat and waited. When I called back at 11 to check where they were I was just told there was no one available today. So I cancelled altogether and have sought alternative. Don't do it, they're unreliable.”

Helpful Report

Posted 6 years ago

“Phoned at 9 am. Locksmith arrived at 11:30 Job done efficiently and did not feel I overcharged. Would recommend”

Helpful Report

Posted 6 years ago

Dear Mrs Hunt, Thank you so much for taking the time to share your experience. We're so pleased to hear that you found Rightio to provide you with a 5 star service. Also that we were able to attend your property within 2.5 hours of your call, the job was done efficiently and you did not feel overcharged. We hope you will recommend our services to others and please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

“Mohammed fixed our problem with no fuss and was very quick and efficient”

Helpful Report

Posted 6 years ago

Thank you so much for taking the time to leave us a review. We're so pleased to hear that Mohammed fixed your problem with no fuss and was very quick and efficient. Please do not hesitate to contact us in the future if we can be of assistance. Kind Regards, Hannah

Posted 6 years ago

Rightio is rated 4.8 based on 2,865 reviews