Ride + Glide Reviews

Name: Ride + Glide
Rating: 4.92

4.9 Rating 1,377 Reviews

99 %

of reviewers recommend Ride + Glide

Company Reviews

Metrics

4.9

Based on 1,377 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Ride + Glide 5 star review on 19th April 2021

Oliver Fagan

Anonymous

Anonymous // 01/01/2019

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“Easy access on website, easy ordering, easy payment method, quick delivery....super happy”

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Posted 1 year ago

“Great service, great products. Highly recommended!”

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Posted 2 years ago

“A great example of a company that values its customers and loves what they sell. My order arrived quicker than I expected and communication throughout the process was excellent. Will be buying all my OneWheel accessories from Ride & GLide going forwards. Just wish they were closer to where I live”

Helpful Report

Posted 2 years ago

“Delivery date was totally messed about rearranged twice by your couriers dhl in the end I ended up traveling to Milton Keynes depot at dhl to collect the item . Even though I offered to travel to ride and glide and you told me know I wasn’t allowed but did with dhl ? Ride and glide offered me a baseball cap and phone holder as compensation but I never took it not sure if I’d use you again”

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Posted 2 years ago

“Quick delivery, pain free website, can’t ask for more”

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Posted 2 years ago

“100% recommend ride and glide always comes on time great customer service no complaints from me.”

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Posted 2 years ago

“Ordered a onewheel gt and pint x. Great customer service "ride and glide" pretty much describes it, they called to make sure order was correct once it was placed. Some items on back order from the website, but offered alternative items when called or the opportunity to deliver separately. And then the cherry on the cake.... Order arrived next day! With a few little extras in the package which was a nice surprise. Will be using again and definitely visiting the store, when I'm next in Brighton. Cheers guys, wish it was this easy with every online order.”

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Posted 2 years ago

“The best place in the UK to get accessories for my OneWheel pint. Always quick to reply to emails and friendly and understanding as well”

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Posted 2 years ago

“Great service! I pre-ordered a Onewheel charger that was expected to be delivered in a few weeks but they managed to get it in a few days. With a separate issue and query I had, I received fast and helpful customer service as well.”

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Posted 2 years ago

“I ordered a fender kit for the One Wheel GT on the Black Friday promo. Unfortunately the website didn't state the kit was on back order from the USA. I had to ring HQ twice for an update and nothing was provided during the waiting period. Due to postage strike and customs issues the order was delayed. I suggested to the team that they should update their customers with lead times etc. To prevent us ringing them up and being 'where's my order' person. What I will say is that when the order was ready for dispatch the team did provide a personal telephone call update and up to date tracking info. My order arrived just in time on Xmas eve. Thank you for taking my suggestions into account.”

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Posted 2 years ago

“Absolute friendly, helpful and flexible staff with such a relaxed atmosphere on the shop floor. This is the place to buy your personal electric vehicle with an array of devices to choose from at bargain prices too! Thanks once again. Highly recommended!”

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Posted 2 years ago

“Excellent, speedy response from guys with great product knowledge who listen to your needs when making a purchase My escooter come within 48hrs, great service!!”

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Posted 2 years ago

“Ride & Glide are the BEST in every way, from Sales to Spare parts their customer service is first rate.”

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Posted 2 years ago

“Had a seamless transition with R+G from the enquiries about the eventual product I purchased, really knowledgeable staff and whenever I had a question I called up and got an answer quickly, even after I bought my item and wanted questions, their team knew exactly what to say and sent emails with images to help me understand. Payment was secure and I was kept updated about delivery every step of the way. Extremely friendly and professional.”

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Posted 2 years ago

“Always a pleasure dealing with R&G. They will help in any way they can to make your purchase as pleasurable as possible. I love their chat function on the website especially. Until next time my friends.”

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Posted 2 years ago

“Hi quick question you know the pre order how long will it take to deliver it is it going to be like the normal delivery time for example if I purchase a dualtron victor + how long will it take to arrive compared to a non pre order scooter please let me know thank you”

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Posted 2 years ago

“You guys rock! And you are very responsive!”

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Posted 2 years ago

“Love my new scooter,good prices,informative staff and quick to get back to you with info,news and deals.”

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Posted 2 years ago

“Had some questions about a onewheel I was thinking of buying for my son and Ride+Glide responded very quickly. I ordered and delivery was fast. Needless to say my son loves his onewheel. I would highly recommend Ride+Glide based on my experience so far”

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Posted 2 years ago

“I have purchased a few times from R&G. They are a superb distributor and source of information for e-bikes/boards. This time around i part exchanged my super 73 and one wheel against a new super 73 Miami. I couldn’t be happier with the whole service and will definitely return again for my next purchase .”

Helpful Report

Posted 2 years ago

Ride + Glide is rated 4.9 based on 1,377 reviews