Ride + Glide Reviews

Name: Ride + Glide
Rating: 4.92

4.9 Rating 1,367 Reviews

99 %

of reviewers recommend Ride + Glide

Company Reviews

Metrics

4.9

Based on 1,367 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Ride + Glide 5 star review on 19th April 2021

Oliver Fagan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great young company, only criticism is staff must follow up on what they have said they’ll do rather than being chased for answers on hi value items. But in general a fantastic company”

Helpful Report

Posted 1 year ago

“Great Service, help & advice. I couldn’t recommend them enough tbh. I got my Klima as soon as it arrived & they fitted my Hybrid tyres as requested. I’d definitely come back”

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Posted 1 year ago

“Im dissapointed. I ordered an Apollo Phantom V3 (2023). When it arrived it is an V2 2021 upgraded to an V3. Thats fooling customers. On my receipt it says Apollo V3. No where you tell me its an upgraded V2. The scooter works well but you are fooling people. Also on the website i could read that the V3 was supposed to arrive early to mid june. Thats why i ordered from you. For an upgraded i could have bought it from someone closer by.”

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Posted 1 year ago

“I enquired months back about the Apollo Phantom scooter range. I was told by Pierre at that time that there were no V3's in stock but I could order what was in stock (The V2's) and he could upgrade a V2 into a V3, with the V3 upgrade kit. I chose to rather purchase a Phantom 2023 (V3) on pre-order and wait, instead of having a V2 upgraded to a V3 - as this is what my son wanted. So, therefore, we placed and paid for a Apollo 2023 V3 pre-order and were prepared to wait for all this time. I specifically asked and placed the order for the Apollo Phantom 2023 (V3) and not the Apollo Phantom 2021 (V2), but when the scooter finally arrived yesterday, we were shocked and horrified to discover that Ride+Glide has sent us an open box with a Apollo Phantom 2021 V2 that has been upgraded to a V3 with the kit and not what we ordered and paid for. I have written emails to both Pierre and Toby yesterday as well as Apollo and have yet to receive a response with an explanation of why we were sent a scooter we did not want or buy. This is outrageous and unacceptable. My son is sad and not in a good place after the long-anticipated wait. The scooter is still in its box as this is not the scooter we waited for so long. We would like a solution to this issue ASAP. Regards, Alex”

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Posted 1 year ago

“Hello all at Ride and Glide...I've been watching your YouTube channel and website for a few years now and thoroughly enjoy watching all the content ....I decided to pre order a NAMI Klima 25 ah version and am I glad I did its an awesome scooter...so Thank You very much.”

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Posted 1 year ago

“Very helpful, fast communication, top product, brought a apollo ghost 2022 wasn't sure as of price but worth every penny!!!”

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Posted 1 year ago

“Good”

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Posted 1 year ago

“Great product, great service, quick delivery 👍”

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Posted 1 year ago

“Ride and glide are excellent, friendly and professional I have bought 3 x types of pev from them over the years … the bondi element being the latest .. and that’s a fantastic piece of kit .. you can kick it like a normal scoot easy and also be assisted by the motor”

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Posted 1 year ago

“This is a great place :) So much so I came back for another unit :)”

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Posted 1 year ago

“Fast ship and sorted a small issue super fast. Ride and Glide A+ as usual”

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Posted 1 year ago

“I thoroughly recommend R&G for both sales and technical assistance. The team is professional, polite, knowledgable and helpful, nothing is too much trouble.”

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Posted 1 year ago

“Hi to all at Ride+Glid F37 great bike can't wait to get out on it again”

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Posted 1 year ago

“Fantastic experience from start to finish, had questions and got answers quickly, bought the super73zx what a super bike it is and will be buying the next one from you, 10 outa 10 for service,you should be proud.”

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Posted 1 year ago

“I was not so satisfied with the Customer Service. I bought 2 fender and it was promissed that they will send me a link with the right screws to fix the screws but till more than 1 week nwas no reaction on it!”

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Posted 1 year ago

“As always a 1st class company to deal with, every time my order is prompt and packed great”

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Posted 1 year ago

“It’s all good”

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Posted 1 year ago

“Excellent company, such helpful and caring staff. They dispatch really fast and are always at the other end of the phone. Can't rate R+G highly enough and I definitely recommend them thanks 👍”

Helpful Report

Posted 1 year ago

“When you find the product you’re looking for and a company which can deliver you the service you need. You kinda feel you’ve hit the jackpot. RIDE & GLIDE did exactly this. I can not recommend this business enough. Clearly passionate about what they do. And experts in their field. I now own a Super 73 SX and cruise into work daily with the reassurance that advice, knowledge and wisdom about my purchase is only a phone call away. Amazing team, great company and damn cool Bike ! ⭐️ ⭐️⭐️⭐️⭐️”

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Posted 1 year ago

“10/5 more like!… the help!.. the service!.. is absolutely amazing!!.. ordered the wrong part, few email back an fore, wrong one returned an new right part in post no extra charge, an arrived 2 days later yes 2days that’s all!.. all I want to know is RIde + Glide!:- when you opening a Cardiff store, pls pls do”

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Posted 1 year ago

Ride + Glide is rated 4.9 based on 1,367 reviews