Ride + Glide Reviews

Name: Ride + Glide
Rating: 4.92

4.9 Rating 1,367 Reviews

99 %

of reviewers recommend Ride + Glide

Company Reviews

Metrics

4.9

Based on 1,367 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Ride + Glide 5 star review on 19th April 2021

Oliver Fagan

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Ride & Glide crew are awesome. They sell the stuff I love and they do it with a smile. I’d be lost without them. I’ve ordered many things from them and they always come super fast and as expected. What more could I ask for. x”

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Posted 1 year ago

“These guys always go above & beyond. Their customer service is absolutely exceptional. I feel comfortable purchasing from them knowning that if I had any problems after my purchase that they’ve got my back. Great guys down at Ride & Glide. Always so helpful and don’t just think of the money - the aftercare is far more than that. Thanks R&G! A very happy customer :)”

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Posted 1 year ago

“Fantastic customer service - quick on email and always available on the phone. Sorted out my Cycle 2 Work scheme and then I received the bike the next day! Absolutely top quality product too - really pleased. Thank you Peter and Ride+Glide”

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Posted 1 year ago

“I recently purchased an electric bike from Ride and Glide, and I am thrilled not only with the product but also with the exceptional customer service I received throughout the entire purchasing process. Here's why I believe their customer service deserves commendation: From the moment I walked into their store, the Ride and Glide team greeted me with a warm and friendly attitude. They genuinely listened to my needs and preferences, taking the time to understand exactly what I was looking for in an electric bike. Their knowledge and expertise in the field were evident as they guided me through the available options, answering all of my questions with patience and clarity. The Ride and Glide team demonstrated a genuine passion for their products. They provided detailed information about the electric bike I was interested in, highlighting its unique features and advantages. Their enthusiasm and product knowledge gave me confidence in my purchase, knowing that I was getting the best possible bike to suit my needs. Throughout the purchasing process, the Ride and Glide team went above and beyond to ensure a smooth and hassle-free experience. They provided guidance on the different payment options available and helped me navigate any paperwork or documentation required. Their attention to detail and willingness to assist made the entire process straightforward and enjoyable. After I made my purchase, the Ride and Glide team continued to impress me with their exceptional after-sales support. They promptly addressed any minor issues that arose, ensuring that I was completely satisfied with my electric bike. Their commitment to customer satisfaction was evident, as they went the extra mile to ensure that I had a positive experience. Overall, the customer service provided by Ride and Glide was outstanding. The team's friendly and knowledgeable approach, coupled with their commitment to customer satisfaction, made the entire purchasing experience a pleasure. I would highly recommend Ride and Glide to anyone in search of an electric bike, as their exceptional customer service sets them apart from others in the industry. I would like to extend my appreciation to the Ride and Glide team for their professionalism, expertise, and genuine care. They have truly made my electric bike purchase a delightful and memorable experience. Thank you for going above and beyond to ensure my satisfaction.”

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Posted 1 year ago

“Excellent aftersales service from Ride & Glide using their online ordering platform. Products recieved next day without additional next day charges. I was expecting to wait a few days for delivery after encountering a puncture for a replacement tyre & innertube on my Scooter”

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Posted 1 year ago

“Really great customer service. I ordered the wrong item so emailed to have it exchanged. I needed the item urgently as I was leaving the country so the customer care person made an effort to send it immediately. I returned the wrong item on Thursday by post and had the replacement on Friday via DHL, as well as a refund for the price difference. Thank you!”

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Posted 1 year ago

“As a scooter repair centre we use ride and glide for Nani Dualtron and Kaabo parts. The service is always great the guys we deal with are all very professional and knowledgeable 5 star keep it up guys Daniel Buckland Director Scootify”

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Posted 1 year ago

“Very helpful guys. Bike was packaged well and arrived speedy as promised. The condition of bike arrived as described as it was a customer bike the company resold. I hope I never need help /warranty but I feel confident they would stand by supporting their customer. Many thanks guys.”

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Posted 1 year ago

“I bought an ex-display model of Onewheel Plus from Ride + Glide. It arrived fast and in a great condition. Also, Ride+ Glide offer a warranty on their pre-owned products which helps. My experience has been excellent, I would gladly buy again! Hope there are more pre-owned Onewheels coming to stock!”

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Posted 1 year ago

“Everything is good”

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Posted 1 year ago

“Ride + glide thank you I bought my super 73 from you guys and you guys have always been helpful if there was ever a problem so thank you”

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Posted 1 year ago

“Good thanks”

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Posted 1 year ago

“💯 love your products there well made great customer service.”

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Posted 1 year ago

“Ordered my Onewheel Pint x and received the board a day or two later. Faultless service. Would recommend.”

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Posted 1 year ago

“Très bon rapport qualité pour nous français. Un service au top . Moindre soucis on peux leur envoyer un mail il répondent de suite je recommande”

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Posted 1 year ago

“Had to wait awhile for delivery because it was pre order but now I have it and it gets my fat body up the hills. I haven't tried 3 rd gear yet because at 71 I am no longer immortal.”

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Posted 1 year ago

“Quick responses and fast trade great company 👍”

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Posted 1 year ago

“I bought 2 x bondi elements recently, i have also had 2 x kingsong s18s and a one wheel off this company in the past, i cant speak any higher of them, there keen to help and flexible, also a word on the bondi element, there GREAT! stable and you can kick them to,i can manage about 30 miles and im about 14 stone, with medium speed, they freewheel easily so although ne regen, you can freewheel at least 1/2 the distance you power..”

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Posted 1 year ago

“Honestly cannot fault the company. Messaged to ask if they were getting anymore of the bikes in I was looking for and they replied straight away. They uploaded the stock online to purchase and it was all done so quickly. Thankyou so much 😊”

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Posted 1 year ago

“Excellent delivery although long.”

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Posted 1 year ago

Ride + Glide is rated 4.9 based on 1,367 reviews