Name: Ride + Glide
Rating: 4.92

“I pre-ordered my OneWheel XR a while back, after reading many comments on various forums citing these guys as the ones to go for with regard to an order of a big ticket item like this! I had to wait a while, not their fault (just a backlog of orders / pandemic delays etc), although I was not at all disappointed as they are extremely professional, polite, courteous, knowledgeable, chatty and friendly on the phone. They gave me a lead-time of mid to end of September so imagine my surprise when, on holiday abroad, I got a DPD courier notification on my phone on September 1!!!! It arrived bang on time, taken in my a nice neighbour, and when I got home I found two well wrapped/taped boxes; one for the onewheel XR (and extra backpack id bought added in) and one for the accessories pack. Both RIde + Glide and OneWheel offer excellent service and it was a joy to setup the device today! I have no hesitation in recommending Ride+Glide at all for either the OneWheel or anything else. Thanks Leigh TilleyTech | tilleytech.com”

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Posted 4 years ago

“I pre-ordered my OneWheel XR a while back, after reading many comments on various forums citing these guys as the ones to go for with regard to an order of a big ticket item like this! I had to wait a while, not their fault (just a backlog of orders / pandemic delays etc), although I was not at all disappointed as they are extremely professional, polite, courteous, knowledgeable, chatty and friendly on the phone. They gave me a lead-time of mid to end of September so imagine my surprise when, on holiday abroad, I got a DPD courier notification on my phone on September 1!!!! It arrived bang on time, taken in my a nice neighbour, and when I got home I found two well wrapped/taped boxes; one for the onewheel XR (and extra backpack id bought added in) and one for the accessories pack. Both RIde + Glide and OneWheel offer excellent service and it was a joy to setup the device today! I have no hesitation in recommending Ride+Glide at all for either the OneWheel or anything else. Thanks Leigh TilleyTech | tilleytech.com”

Helpful Report

Posted 4 years ago

“Recently used Ride+Glide for some accessories for my slightly older Onewheel Plus. I ordered the Mafia bag, however I did not like the bag when it arrived. I spoke with Peter on the phone, with no issues refunding the money if I sent the item back. Explained I am in need of a bag with pockets as I am building the Vamp&Ride kit. Super friendly, and knowledgeable regarding Onewheels and Euc. I will be using them again and highly recommend to UK Floaters / EUC-ers!”

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Posted 4 years ago

“Really competitive price, customer service was great, I ordered an item on back order and they where able to tell me when it was due in and when it would be dispatched”

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Posted 4 years ago

“Spoke to these guys on the phone and they were super helpful with my Onewheel order, it arrived next day and I even visited the store for a helmet sizing issue they resolved hassle free.”

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Posted 4 years ago

“Great service. Pre-ordered a Onewheel+ XR off them, the day after it was back in stock I received it! Unfortunately Future Motion didn't send them the balck rail guards, but Ride + Glide, tried to call and emailed me offering a refund for them, or a choice of a different colour. Great, fast service! Would reccomend!”

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Posted 4 years ago

“Just received my pint , slick service and good communication throughout, now unboxing so happy days”

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Posted 4 years ago

“Great service and personal customer care. They upgraded my kaabo mantis pro with a hinge kit and dampner!! Great technician and a lovely place to hang out!”

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Posted 4 years ago

“Ordered on a bank holiday weekend on the Saturday. By the Wednesday I had received my delivery. Once I had got my pint all set up and running I couldn’t stop. It’s such an addiction. Love the product and love the service from ride and glide! If you haven’t got a one wheel you’re missing out.”

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Posted 4 years ago

“Great customer service, really nice guys, very helpful! 👍🏻”

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Posted 4 years ago

“I don’t know what to say that hasn’t been said already but I’ll summarise: fantastic communication, really customer focused, competitive pricing a really speedy delivery. Not to mention these guys know a thing or two about electric transport so always on hand to offer advice and support. Don’t look elsewhere these guys will look after you, thoroughly recommended Don’t look elsewhere these guys will look after you, thoroughly recommend 👍🏽”

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Posted 4 years ago

“Competitive pricing, super fast delivery and an overall pleasant and stress free buying experience. recommend!”

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Posted 4 years ago

“Great company to do business with. Ordered a One wheel online after speaking to one of the helpful lads on the phone and it turned up the next day. Mega! Thanks!”

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Posted 4 years ago

“I made 2 phone calls to enquire about availability and accesories for the onewheel pint. Replies were immediate, attentive and polite. I then ordered my onewheel pint on the monday just before 2pm. I was woken up at 8am the morning after with my parcel!! Nice surprise. So all in all, a very good experience to date.”

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Posted 4 years ago

“Ordered a Dualtron Mini last month and it finally arrived a few days ago. Well worth the wait and what a solid machine, it laughs in the face of hills. Battery life is amazing as I finished a 22 mile ride and still had 67% remaining. Loads of room on the deck plate and bumps are a thing of the past. Top customer service. Thanks guys 👍”

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Posted 4 years ago

“Really good customer service and great product”

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Posted 4 years ago

“I ordered a zero 9, but due to covid it was delayed for some months. During this time, ride and glide kept me updated, and when i finally got tired of waiting and asked for a refund they responded withtin 10 minutes, and i had the money in my account within days. I give 5 stars for customer service, and would definetly use again and recommend to others!”

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Posted 4 years ago

“I recently purchased a SUPER73-ZG through Ride + Glide and the service was fantastic from start to finish. The bike was delivered quickly with tracking throughout. One minor issue I had was resolved over the phone quickly and efficiently. Overall I wouldn't hesitate to buy from them again which I'm sure I will. 5 star service all round.”

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Posted 4 years ago

“I was recently let down by 2 previous companies regarding the purchase of a Zero 10x scooter. Whilst searching the internet, I found Ride + Glide in Worthing. I phoned them up and was told they had them in stock. I drove 80 miles to to make the purchase and was glad I did. I was there for an hour and a half (trying their demo model), chatting and so on. Pete was the guy who helped me with everything, including setting up my scooter.Nothing was too much trouble and I wouldn't hesitate to use them again...ten out of ten 👍”

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Posted 4 years ago

“Ordered a Onewheel Pint from them. They were really transparent about the model I wanted being on backorder, but the second they received the shipment they dispatched mine, I had it within 2 days despite it being estimated at 5-7. Amazing service and great customer support, I will be buying from them again soon!”

Helpful Report

Posted 4 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Ride + Glide Reviews